Local folders
So here is my problem. Why does TB have a "local folder" section, where I can create local folders to store say billing information, or keep receipts for car payments and the like. Then, I purchase a new computer to accommodate Windows 11, (DO NO get me started on that one!) So I reinstall TB, bring up my account, and of course NONE of my local folders are there! I've looked through the "Troubleshooting Help" and the "Open Folders" etc, but you have to talk to me like I'm a 5 year old! I'm not a computer dummy, but I'm not an expert either!
And the instructions don't make sense to me! I want my local folders back. I've spent a good amount of time creating those, and for a good reason. I can refer back to bills, I can help verify what I've paid and when, and I can back up bank statements and on and on! How do I retrieve these? There has to be a way right? Like with Gmail and the like. You should be able to get those items back....and it shouldn't take a bloody genius and com puter whiz to do this! I need a simple explanation as to how to retrieve these folders. Thank you in advance for anyone willing to help me with this problem.
Michael....
Vsi odgovori (2)
'Local' means local, which means a folder on your PC and NOT on the ACCOUNT. If you have the old computer, they can be easily restored. If you do not have that computer, then they are lost. AND, creating backups is not rocket science. So, if the old computer is still around, let me know, and I'll help you salvage the folders. Thank you.
Okay, not only do I have the old computer with a perfectly fine Windows 10 hard drive. But I also backed everything up on an external hard drive....and I also backed up, (I thought) everything on an Idrive account. Correct me if I'm wrong, but I thought my email information was also included in the back up. Like I said, I'm no genius here, but I'm no dummy either. What confounds me is that these local folders are a part of my account, my email account, and I don't understand why I can't bring those files with me. Nevertheless....it would appear that's not the case.
So, having the old hard drive with all that info, also having the external hard drive and the Idrive cloud account, and also a Microsoft cloud account. Could it be retrieved through the external hard drive or Idrive, as opposed to having to bring back my old hard drive? Which I'm perfectly happy to do, with good instructions on how to do so. Then I come to the question of what to do in the future, should this happen again? Should I just come up with a different plan? Perhaps file my info elsewhere to avoid this in the future? I enjoyed having those files at my fingertips for reference....but sometimes change can be good I suppose! Tell me what you think is best David. I'm more than happy to listen to an expert!
Michael....
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