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failure to download folders

  • 5 odgovorov
  • 0 ima to težavo
  • 41 ogledov
  • Zadnji odgovor od david

mherson
mherson
več možnosti

I added a new email account to my existing Thunderbird running other email accounts and it only loaded the Inbox from the newly added account and none of the other folders and sub-folders. What did I do wrong or not do? Grateful for any help please. Full disclosure - I had had the newly added account on this Thunderbird before but it had a load of ghost folders and was missing many others, so I removed the account (under Account settings) and then re-Added it.

I added a new email account to my existing Thunderbird running other email accounts and it only loaded the Inbox from the newly added account and none of the other folders and sub-folders. What did I do wrong or not do? Grateful for any help please. Full disclosure - I had had the newly added account on this Thunderbird before but it had a load of ghost folders and was missing many others, so I removed the account (under Account settings) and then re-Added it.

Vsi odgovori (5)

david
david
  • Top 10 Contributor
več možnosti

If the account is POP, those folders will not appear.

mherson
mherson Lastnik vprašanja
več možnosti

It's IMAP, that's why the Inbox appeared, I guess

david
david
  • Top 10 Contributor
več možnosti

Ok, if IMAP, my suggestion is to highlight the account, rightclick, select 'subscribe' and see if the desired folders appear.

mherson
mherson Lastnik vprašanja
več možnosti

Thanks, David, but that too failed. When I selected Subscribe there was a box called Folder List but it was empty. I also tried Refresh on that same screen but nothing happened there either. BUT ... ... thanks to you showing me more of my way around, I found an Update and Restart Thunderbird button on the Settings tab, and hey presto! I'm all good, and very relieved. Thanks for your willingness to help, much appreciated! Best / Maurice

david
david
  • Top 10 Contributor
več možnosti

I'm pleased that all is well. If you're happy, please mark this thread solved and pour a glass of wine (or two...) to celebrate. :)