Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Disappearing emails in both junk and trash

  • 1 odgovor
  • 0 ima to težavo
  • 3 ogledi
  • Zadnji odgovor od newdino

newdino
newdino
more options

Hi and thanks in advance for your help. For some reason emails sent to either trash or spam are immediately disappearing. They are not in either folder. This is in all mail accounts both pop and imap. I have multiple accounts. I do not have delete on exit checked in the settings. If i delete an email it just disappears, it does not go to the trash folder. Same for spam.

I do not understand why this started, it is something new within the last 2 weeks. This is on Windows 10 I am using the latest ver. but it started before the update. Any help on fixing this is appreciated.

Again TIA

Hi and thanks in advance for your help. For some reason emails sent to either trash or spam are immediately disappearing. They are not in either folder. This is in all mail accounts both pop and imap. I have multiple accounts. I do not have delete on exit checked in the settings. If i delete an email it just disappears, it does not go to the trash folder. Same for spam. I do not understand why this started, it is something new within the last 2 weeks. This is on Windows 10 I am using the latest ver. but it started before the update. Any help on fixing this is appreciated. Again TIA

Vsi odgovori (1)

newdino
newdino Lastnik vprašanja
more options

I have checked prefs: mail.warn_on_shift_delete, mail.warn_on_delete_from_trash Both are set to true.