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Enabling FIPS mode causes Thunderbird to crash when sending email.

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  • Zadnji odgovor od mp956

mp956
mp956
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Hello all,

Our organization is making required changes for compliance, and enabling FIPS mode on all of our systems is one of the requirements.

Yesterday, FIPS mode was enabled on two Red Hat 7.9 systems, and after rebooting, the users can still receive emails, but when they try to send an email, Thunderbird (version 102.6.0-2.el7_9.x86_64) prompts them for a password. When they provide the password and click "enter", Thunderbird immediately crashes.

After sudo cat /var/log/messages | grep thunderbird, I see the following entries which stand out (I've omitted user IDs, names, and dates):

[date/time][username] abrt-hook-ccpp: Process 11654 (thunderbird) of user [##########] killed by SIGSEGV - dumping core

[date/time][username] rtkit-daemon[1102]: Successfully made thread 4672 of process 4473 (/usr/lib64/thunderbird/thunderbird) owned by '##########' RT at priority 10.

[date/time][username] dbus[1072]: [system] Rejected send message, 0 matched rules; type="method_return", sender=":1.1" (uid=70 pid=1066 comm="avahi-daemon: starting up ") interface="(unset)" member="(unset)" error name="(unset)" requested_reply="0" destination=":1.114" (uid=########## pid=4473 comm="thunderbird ")

Disabling FIPS mode fixes the problem, but I need to find a way to get it to work with FIPS enabled.

Also, our computers work within a secure network. There is no internet access to these particular systems.

Any ideas how to approach this? Thanks in advance for any help.

Marshall

Hello all, Our organization is making required changes for compliance, and enabling FIPS mode on all of our systems is one of the requirements. Yesterday, FIPS mode was enabled on two Red Hat 7.9 systems, and after rebooting, the users can still receive emails, but when they try to send an email, Thunderbird (version 102.6.0-2.el7_9.x86_64) prompts them for a password. When they provide the password and click "enter", Thunderbird immediately crashes. After '''sudo cat /var/log/messages | grep thunderbird''', I see the following entries which stand out (I've omitted user IDs, names, and dates): [date/time][username] abrt-hook-ccpp: Process 11654 (thunderbird) of user [##########] killed by SIGSEGV - dumping core [date/time][username] rtkit-daemon[1102]: Successfully made thread 4672 of process 4473 (/usr/lib64/thunderbird/thunderbird) owned by '##########' RT at priority 10. [date/time][username] dbus[1072]: [system] Rejected send message, 0 matched rules; type="method_return", sender=":1.1" (uid=70 pid=1066 comm="avahi-daemon: starting up ") interface="(unset)" member="(unset)" error name="(unset)" requested_reply="0" destination=":1.114" (uid=########## pid=4473 comm="thunderbird ") Disabling FIPS mode fixes the problem, but I need to find a way to get it to work with FIPS enabled. Also, our computers work within a secure network. There is no internet access to these particular systems. Any ideas how to approach this? Thanks in advance for any help. Marshall

Spremenil mp956

Vsi odgovori (2)

Wayne Mery
Wayne Mery
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If you are using a Thunderbird supplied install, please post your crash IDs here. From Help > Troubelshoot info

mp956
mp956 Lastnik vprašanja
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Wayne,

Thanks for the reply. I'm not sure how to do what you're asking. I'm still learning a lot of the basics at this point in my career. I also should have noted earlier that our computers work within a secure network. There is no internet access to these particular systems.