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Logon issue with Halifax Online Banking (UK) site

  • 3 odgovori
  • 1 ima to težavo
  • 73 ogledov
  • Zadnji odgovor od FredMcD

Mark
Mark

Can't log in. MS Edge does allow log in. Pls see attached image.

Have tried clearing cache and cookies.

Address is:- https://www.halifax-online.co.uk/personal/logon/login.jsp

TIA

Can't log in. MS Edge does allow log in. Pls see attached image. Have tried clearing cache and cookies. Address is:- https://www.halifax-online.co.uk/personal/logon/login.jsp TIA
Priloženi posnetki zaslona

Spremenil Mark

Izbrana rešitev

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Vsi odgovori (3)

FredMcD
FredMcD

Izbrana rešitev

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Mark
Mark Lastnik vprašanja

Thx for the tip!

I had already tried clearing cache and cookies before. Starting in safe mode "fixed" the issue. I have since tried to log in using Firefox in standard mode and it still works. I did not have to disable hardware acceleration.

Much appreciated!

FredMcD
FredMcD

Glad to help. Safe Surfing.