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Thundebird 78.3.0 crashes randomly

  • 4 odgovori
  • 1 ima to težavo
  • 1 ogled
  • Zadnji odgovor od Wayne Mery

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Hi, Thunderbird 78.3.0 crashes randomly when I use this version. I have uninstalled and reinstalled and the same thing happens. The symptoms are: - I have the application open, I am working with a different application and it closes randomly. - It has also been closed to me by opening some mail and even receiving it, randomly.

I have had to go back to the previous version (78.2.0) and everything works fine.

Note: Windows 10 Pro Update 2004. Profile in shared folder. Kaspersky Endpoint.

Hi, Thunderbird 78.3.0 crashes randomly when I use this version. I have uninstalled and reinstalled and the same thing happens. The symptoms are: - I have the application open, I am working with a different application and it closes randomly. - It has also been closed to me by opening some mail and even receiving it, randomly. I have had to go back to the previous version (78.2.0) and everything works fine. Note: Windows 10 Pro Update 2004. Profile in shared folder. Kaspersky Endpoint.

Izbrana rešitev

informatica,

Sorry for the problem. This crash will be fixed in both 78.3.1 and 82.0b1. We are nearing completion of shipping those now.

After you get the update, we would greatly appreciate hearing whether it helped your issue.

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Vsi odgovori (4)

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Could you add the crash id/number here? https://support.mozilla.org/en-US/kb/thunderbird-crashes

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bp-076e0ba7-5675-41ed-a558-a43520200925 bp-0b2e6077-fca5-4e66-ac0d-a86170200925 bp-a77b4d28-1bb0-429c-9204-8bba90200925 bp-b31ea442-99b1-4893-a6f2-076aa0200925 bp-ebe7d380-bc86-4e3f-83f5-0e5c50200925

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The bug cited in the crash report indicates this is fixed in the upcoming 82b1, so it will probably arrive in the next release version after 78.3, perhaps 78.3.1, within a week or two.

https://bugzilla.mozilla.org/show_bug.cgi?id=1667120

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Izbrana rešitev

informatica,

Sorry for the problem. This crash will be fixed in both 78.3.1 and 82.0b1. We are nearing completion of shipping those now.

After you get the update, we would greatly appreciate hearing whether it helped your issue.