Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Help with exporting profile lost in version 68.2.1 (32-bit)

  • 4 odgovori
  • 1 ima to težavo
  • 7 ogledov
  • Zadnji odgovor od pfkxp1124

more options

Help with exporting profile lost in version 68.2.1 (32-bit)

Help with exporting profile lost in version 68.2.1 (32-bit)

Izbrana rešitev

Sounds like you were previously using an addon perhaps 'ImportExportTools'

Did you update to use : https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/

Preberite ta odgovor v kontekstu 👍 1

Vsi odgovori (4)

more options

What do you mean by 'profile lost in version 68.2.1 (32-bit) ' ?

Did you auto update ? If yes, what was old version ? Was it 'windows32bit 68.2.0'

Did you manually uninstall and then download and install 68.2.1 ?

Have you tried the following: Exit Thunderbird. Launch the Profile Manager. enter the following in the Windows 'Run' box If using Windows OS 32 bit:

  • "C:\Program Files\Mozilla Thunderbird\thunderbird.exe" -P

If using Windows OS 64 bit:

  • "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" -P

select correct profile Select 'Use the selected profile without asking at start up' click on Start Thunderbird.

more options

Thank you for your reply! I allowed an automatic update but lost the option to export my profile. I previously used the Windows 10 Pro, version 68.2.0, 32-bit.) I haven’t tried uninstall/install because everything else works fine but I’m missing the Tools tab option to export my profile. I know I can always just backup the profile, but I’m used to simply exporting it directly to my backup drive.! Again, thank you for your swift response!

more options

Izbrana rešitev

Sounds like you were previously using an addon perhaps 'ImportExportTools'

Did you update to use : https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/

more options

Works again, THANK YOU!!!!!!