Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Thunderbird won't start. Error "Side-by-side Configuration is Incorrect", check Sxstrac.exe

  • 1 odgovor
  • 1 ima to težavo
  • 2 ogleda
  • Zadnji odgovor od Wayne Mery

bobneg
bobneg
more options

My wifes PC has Windows 10 Pro. I have been using Thunderbird for many years without any problems. When MS Upgraded Windows to Version 1803 the access to Thunderbird stopped working. I've tried accessing through short-cut & from MS main menu. I always get the error message below. 

 C:\Users\barbn\AppData\Roming\Microsoft\InternetExplorer\QuickLaunch\UserPinned\TaskBat\Mozilla\Thunderbird.Link
 Sise-by-Side Config is Incorrect
 Command-Line Sxstrac.exe  Tool for more detail

I can not access Thunderbird to remove it and re-Install. I manually saved all E-Mails.

My PC does not have any problems so far. I use Thunderbird for 3 different E-Mail UID's . I have the same MS Upgrades. 

Edition: Windows 10 Pro
Version: 1803
Installed: 5/5/2018
OS Build: 17134.48

Is this a Microsoft problem with the release or can I re-install Thunderbird on her PC & copy saved E-Mails back? Thanks for any Help. Bob Negeli

My wifes PC has Windows 10 Pro. I have been using Thunderbird for many years without any problems. When MS Upgraded Windows to Version 1803 the access to Thunderbird stopped working. I've tried accessing through short-cut & from MS main menu. I always get the error message below. C:\Users\barbn\AppData\Roming\Microsoft\InternetExplorer\QuickLaunch\UserPinned\TaskBat\Mozilla\Thunderbird.Link Sise-by-Side Config is Incorrect Command-Line Sxstrac.exe Tool for more detail I can not access Thunderbird to remove it and re-Install. I manually saved all E-Mails. My PC does not have any problems so far. I use Thunderbird for 3 different E-Mail UID's . I have the same MS Upgrades. Edition: Windows 10 Pro Version: 1803 Installed: 5/5/2018 OS Build: 17134.48 Is this a Microsoft problem with the release or can I re-install Thunderbird on her PC & copy saved E-Mails back? Thanks for any Help. Bob Negeli

Spremenil Wayne Mery

Vsi odgovori (1)

Wayne Mery
Wayne Mery
  • Top 10 Contributor
  • Moderator
more options

I don't think reinstalling/removing Thunderbird will help.

The problem is with some other software you have installed on Windows. To prove that, start Windows in safe mode, then start THunderbird