Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Learn More

malwarebytes keeps finding PUP.Optional.MySites123.ShrtCln in prefs.js

more options

I keep getting the following everytime malwarebytes scans my pc: PUP.Optional.MySites123.ShrtCln, C:\USERS\(bleeped out for privacy)\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\CHO4TOZ4.DEFAULT-1465431408333\PREFS.JS, I quarantine it and it keeps coming back

I keep getting the following everytime malwarebytes scans my pc: PUP.Optional.MySites123.ShrtCln, C:\USERS\(bleeped out for privacy)\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\CHO4TOZ4.DEFAULT-1465431408333\PREFS.JS, I quarantine it and it keeps coming back

Vsi odgovori (2)

more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

The prefs.js file stores a lot of customizations, so if you remove it, Firefox will start a new one.

I'm not sure what Malwarebytes is finding in there. Perhaps it is preferences related to an extension that it removed earlier? But as long as the extension was removed, those preferences are just debris that can't do anything by themselves. Maybe check on the Malwarebytes forum.