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cannot read my inbox mails

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  • Zadnji odgovor od christ1

ynikis
ynikis
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Once in a while after a short notice (which usually don't have enough time to read it or react) suddenly all my inbox emails disappear. They are still there as emails but emty of words, impossible to read them.

Once in a while after a short notice (which usually don't have enough time to read it or react) suddenly all my inbox emails disappear. They are still there as emails but emty of words, impossible to read them.

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christ1
christ1
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It sounds like your mail files are corrupted. First of all create a backup of your Thunderbird profile folder. https://support.mozilla.org/kb/profiles-tb#w_backing-up-a-profile

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup done prior to the corruption.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird