Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Firefox : crashing at startup

  • 1 odgovor
  • 1 ima to težavo
  • 12 ogledov
  • Zadnji odgovor od FredMcD

MaxFirefox
MaxFirefox
more options

Firefox crashing at startup and the Mozilla Crash Reporter appears. - Can't start in Firefox Safe Mode (AV program disabled/enabled) - Can't start in Windows Safe Mode + Firefox Normal/Safe Mode - "Clean install" doesn't fix the problem - AV program didn't find any malware

Crash ID: bp-b6da3664-6e2d-4c62-b5bc-b45192151214

AV: Kaspersky Total Security 15.0.1.415(e)

Firefox crashing at startup and the Mozilla Crash Reporter appears. - Can't start in Firefox Safe Mode (AV program disabled/enabled) - Can't start in Windows Safe Mode + Firefox Normal/Safe Mode - "Clean install" doesn't fix the problem - AV program didn't find any malware Crash ID: bp-b6da3664-6e2d-4c62-b5bc-b45192151214 AV: Kaspersky Total Security 15.0.1.415(e)

Izbrana rešitev

Product Firefox Version 42.0 Build ID 20151029151421 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 +++++++++++++++++++++++++++++++++++++ pshook.dll = PowerStrip = EnTech Taiwan [Warning: pshook.dll.1213362844 = Trojan

acattssapi5.dll = Acapela TTS = Acapela Group Babel Technologies

icudt55.dll = International Components for Unicode

Check for updates for the above programs.

check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (1)

FredMcD
FredMcD
more options

Izbrana rešitev

Product Firefox Version 42.0 Build ID 20151029151421 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 +++++++++++++++++++++++++++++++++++++ pshook.dll = PowerStrip = EnTech Taiwan [Warning: pshook.dll.1213362844 = Trojan

acattssapi5.dll = Acapela TTS = Acapela Group Babel Technologies

icudt55.dll = International Components for Unicode

Check for updates for the above programs.

check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: