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Unable to locate my bookmarks after dowloading Firefox 38

Vern7
Vern7
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I have been out of US for the past four months and had access to Firefox from my laptop and upgraded to Firefox 38 without any issues. However, I am now back home and attempted to operate my Desktop and tried to open Firefox and clicked on Upgrade to Firefox 38. After downloading Firefox 38 I noticed the Bookmarks were no longer there. After trying several methods which I have used in the past nothing seems to be working. I need my Bookmarks, please acknowledge and advise corrective action.

Awaiting your prompt reply.

Vern7

I have been out of US for the past four months and had access to Firefox from my laptop and upgraded to Firefox 38 without any issues. However, I am now back home and attempted to operate my Desktop and tried to open Firefox and clicked on Upgrade to Firefox 38. After downloading Firefox 38 I noticed the Bookmarks were no longer there. After trying several methods which I have used in the past nothing seems to be working. I need my Bookmarks, please acknowledge and advise corrective action. Awaiting your prompt reply. Vern7

Vsi odgovori (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Vern, could you check whether Firefox ran the Refresh feature during your update? The telltale sign is a folder on your desktop named Old Firefox Data, with one or more semi-randomly-named folders inside. Can you find anything like that?

If yes: we could try to use one of the bookmark backup files in that folder to restore your bookmarks.

If no: would it be useful to copy the bookmarks from your laptop to your desktop?

Details to follow depending on what you find.