Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Firefox crashes

  • 6 odgovorov
  • 1 ima to težavo
  • 1 ogled
  • Zadnji odgovor od djklove

more options

Constant crashing when attempt to browse the web... will not allow a system restore

Constant crashing when attempt to browse the web... will not allow a system restore

Vsi odgovori (6)

more options

Can you give me your crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
more options

bp-73be8780-8927-4078-90f4-c95f02131001 bp-075a20ab-9f7e-496e-b537-733082130114 bp-34c8f461-7ecd-4437-bc02-665502120822 bp-ffeebe57-93a0-4dbd-aeb5-724242120818 bp-8bc0ee50-1739-423a-830b-d02622120816

more options

Those crash reports aren't valid. Do you have any more recent ones?

more options

Yes, but they begin with different letters or numbers

more options

Let's do some general troubleshooting then.

Can you try to start Firefox in Safe Mode to see if Firefox works properly with no crashes? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

more options

OK, going to give that a try... Thanks!