Napaka »Firefox že teče, vendar ne komunicira s sistemom« – kako popraviti

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Translation in progress.


Vse vaše osebne nastavitve, zaznamke in druge podatke se hrani Firefox v vašem profilu.

Firefox will only use one profile at a time. It does this by putting a lock file in your profile folder when it starts. When you exit Firefox, the lock file is removed. If the lock file already exists when you start Firefox, or in a few other cases where the profile cannot be opened, Firefox displays an error message: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

firefoxalreadyrunning.png

The previous Firefox session did not close

Firefox needs a little time to shut down completely before you can reopen it. If you just closed Firefox a short while earlier, wait a minute and then try again.


Firefox did not shut down normally

If Firefox did not shut down normally when you last used it, Firefox might still be running in the background, even though it is not visible. Restart your computer to see if the problem goes away.

Instead of restarting your computer, you can also use the Windows Task Manager to close the existing Firefox process:

  1. Right-click on an empty spot in the Windows task bar and select Task Manager (or press Ctrl+Shift+Esc).
  2. When the Windows Task Manager opens, select the Processes tab.
  3. Select the entry for firefox.exe (press F on the keyboard to find it) and click End Process.
  4. Click Yes in the "Task Manager Warning" dialog that appears.
  5. Repeat the above steps to end any additional firefox.exe processes, if more than one entry is found, then exit the Windows Task Manager.
  6. Start Firefox normally.


Note: If this is a recurring problem, see Firefox hangs - Hang at exit for possible causes and solutions.

If restarting the computer didn't help, it may be that Firefox previously exited without deleting the lock file.

  1. Restart your computer. After it restarts, don't try to start Firefox.
  2. Go to your Firefox profile folder - see How to find your profile.
  3. Delete the lock file parent.lock.parentlock
    • If you attempt to delete the parent.lock file and receive the error, "Cannot delete parent: The file or directory is corrupted and unreadable", restart the computer and run the error-checking tool Chkdsk (Windows 2000, XP) or ScanDisk (Windows 98, ME)You need to use a free utility like Onyx or Maintain to turn on visibility for invisible files to show .parentlock. This file contains no information, and deleting it will unlock the profile.You will need to turn on the display of hidden files. In the File Browser window, select the View menu and make sure Show Hidden Files is checked.

Profile folder is unavailable

If Firefox cannot find the profile folder, it will report that the profile is in use or already running. This can happen if you manually delete, rename or move the profile folder; if you run Firefox from removable media; or if the profile folder is stored on a network drive. In such cases, you should restore the Firefox profile folder to its original name and location.

Access rights

Firefox must also have the right to create files in the profile folder. This can happen if you try to use a profile from a file system mounted with read-only (e.g. a remote Windows share which doesn't have "Allow network users to change my files" checked).

To check if the profile folder has the proper permissions:

  1. Go to your Firefox profile folder - see How to find your profile.
  2. Go up one folder.
  3. Right-click on your profile folder, and select Properties.
  4. Click on the General tab.
  5. Make sure Read-only is not checked marked.

    readonlyprofile.png
  1. Go to your Firefox profile folder - see How to find your profile.
  2. Go up one folder.
  3. Hold down the Ctrl key while you click on your profile folder, and select Get Info.
  4. Make sure Ownership & Permissions is set to Read & Write.
  1. Go to your Firefox profile folder - see How to find your profile.
  2. Go up one folder.
  3. Right-click on your profile folder, and select Properties.
  4. Click on the Permissions tab.
  5. Make sure Folder access is set to Create and delete files.


Restoring data from a locked profile

If you are unable to unlock the profile using the above methods, use the Profile Manager to create a new profile and migrate your data from the locked profile to the new profile. For information on how to do this, see Obnovitev pomembnih podatkov iz starega profila.

Note: If you make a mistake entering the command line argument to start the Profile Manager, you may get the message that Firefox is already running. ||Incorrect|Correct -Profile Manager|-ProfileManager|| For more information about the Profile Manager, see Upravitelj profilov – kako ustvarite, zamenjate ali odstranite Firefoxove profile.



Based on information from Profile in use (mozillaZine KB)