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Firefox crashes regularly for different reasons

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. M… (čítať viac)

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. Morever, I couldn't figure out the reason since all the crash reports turned different reasons for each crush. It has now become hourly crashes which really started to affect my workflow. Could you please help?

Latest crush reports: Report ID Date Submitted bp-4c03cc23-f6bf-4abd-a5b0-3a1ff0200708 08/07/2020, 13:27 bp-74dbd9b4-40b9-47b5-9387-f6d8e0200708 08/07/2020, 13:27 bp-d1cbf208-6c0d-44f1-95f2-a8aec0200708 08/07/2020, 13:27 bp-813c83c1-c29a-4103-84b5-5e68d0200708 08/07/2020, 13:27 bp-29f78130-e294-4fcd-8720-5b8010200708 08/07/2020, 13:27 bp-2e6980b2-b53e-473a-b9e3-9e1ee0200708 08/07/2020, 13:27 bp-363a7969-8b98-43ea-a26b-f32350200708 08/07/2020, 13:27 bp-df78d49e-6209-4a7e-96c9-533e90200708 08/07/2020, 13:27 bp-4d388808-7043-440e-b7a3-d29b60200708 08/07/2020, 13:26 bp-aa3c3296-6b5d-4300-a441-4a6890200708 08/07/2020, 13:26 bp-007af789-587d-45df-87f8-da78c0200708 08/07/2020, 13:26 bp-0f5a3710-3098-4d73-ace8-c1df10200708 08/07/2020, 13:26 bp-fc10b542-d37d-4ca9-8a54-0acf50200708 08/07/2020, 13:26 bp-2eb3fafe-370e-4145-bda4-acc120200702 02/07/2020, 10:30

Asked by u.yilmaz91 Pred 5 dňami

Last reply by u.yilmaz91 Pred 18 hodinami

Firefox 78.0.1 does not remove closed pages from memory - lags and high RAM usage

After updating from 77 (I think it was 77.0.2?) to 78.0.1 I started noticing terrible firefox performance after a few minutes of browsing. My standard browsing habit cons… (čítať viac)

After updating from 77 (I think it was 77.0.2?) to 78.0.1 I started noticing terrible firefox performance after a few minutes of browsing. My standard browsing habit consists of launching browser with 1 pinned tab and 1 home page (so 2 tabs only), then opening 5-10 tabs from my bookmarks, checking pages then closing them and leaving only 1 pinned page open. In firefox 78.0.1 after doing this (opening and then closing multiple tabs "to the right" using new context menu added in 78) my ram usage does not drop. It goes from 2.4GB (system only usage) to 5.0GB and does not drop after closing tabs. However when I open 10-20 tabs again RAM usage does not rise (maybe slightly, like 5.3GB). So it looks like firefox has multiple tabs stored in ram and opening new tabs just rewrites that memory instead of allocating new one. I have 8GB of ram so 3GB of usage from 1 open tab is crazy. I think it was 500-900MB before. I also have terrible lags because of this - browser hangs up every few seconds for few seconds. I had trouble writing this post with 2 tabs open because of 3.3GB ram usage! Restarting browser helps - ram uasge rises from 2.4GB to 3.2GB only (800MB for 2 tabs) but every new opened and closed tab seems to stay in memory. For example if I open 10 more tabs except for 2 that always open so I have 12 tabs I have 3.6GB memory usage. After I close them it slowly drops to 3.5GB instead of returning to 3.2GB. It does not matter how I close tabs - using right click context menu (close other tabs, close tabs to the right), using X on tabs, or using add-on to close all tabs except for pinned ones. They always remain in memory somehow. PLS fix this ASAP.

P.S. I also tried checking about:performance menu but there is nothing interesting here. It says that 2 opened tabs and addons use 100MB of memory which is not true because browser at this moment uses 1060MB.

Update 1: I also tested safe mode. 3,4GB of PC RAM usage on firefox safe mode start. Opened few tabs, ram usage goes to 4.2GB. After closing all tabs except for 1 ram usage start to SLOWLY decrease but it stops at 3,7GB. Ram usage drop was really slow like 10-30 seconds. It should be instant after closing tabs.

Asked by Piterk Pred 1 týždňom

Last reply by Piterk Pred 3 dňami

cut and paste with right mouse click in discord web app pastes text twice.

When I cut and paste text into the chat edit window in the discord website app, the text I am pasting appears twice. This started happening within the last month. I am … (čítať viac)

When I cut and paste text into the chat edit window in the discord website app, the text I am pasting appears twice. This started happening within the last month. I am using Firefox 78.0.1. This does not happen in chromium, for example, nor in pasting info to other applications. I am running the latest Linux Mint OS as well.

Asked by Stephen Pred 1 týždňom

Last reply by Stephen Pred 6 dňami

Firefox 78.0.1 Tab Crashing

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in abo… (čítať viac)

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in about:crashes. I've tried:

  • Starting in safe mode
  • Refreshing Firefox
  • disabling security software (Webroot SecureAnywhere)
  • Disabling hardware acceleration
  • Making sure latest drivers and Windows updates are installed
  • Run Windows system file checker tool (no errors found)

I use Firefox with screen reading software, so it is possible the issue may be accessibility related. I've tested with JAWS and Windows Narrator and experience the tab crashes under both.

OS is Windows 10 Version 1909 (OS Build 18363.900)

Asked by acawai Pred 5 dňami

Last reply by acawai Pred 3 dňami

How to really stop autoplaying videos

I can't stop autoplaying videos in FF77. I disabled them in the options, and also set media.autoplay.blocking_policy = 2 and the videos still play automatically after re… (čítať viac)

I can't stop autoplaying videos in FF77. I disabled them in the options, and also set

media.autoplay.blocking_policy = 2

and the videos still play automatically after restarting FF.

Asked by useruser Pred 1 týždňom

Last reply by useruser Pred 3 dňami

Downloads almost always fail: '.part could not be saved, because the source file could not be read.'

Error message: E:\Users\Sarah\AppData\Local\Temp\xxxxx.xxx.part could not be saved, because the source file could not be read. Try again later, or contact the server admi… (čítať viac)

Error message: E:\Users\Sarah\AppData\Local\Temp\xxxxx.xxx.part could not be saved, because the source file could not be read. Try again later, or contact the server administrator.

I do want to mention upfront that this issue is also affecting Chrome and IE. It's not solely a Firefox issue, but I'm hoping someone here can help me anyways.

  • This happens for any filetype, from any source.
  • It started happening about a month ago.
  • Prior to that, I installed a new motherboard, RAM and processor. I'm fairly certain there was a period between these events in which it worked fine, but I am mentioning it just in case it's relevant.
  • If it's a small file and I try repeatedly, it sometimes will eventually download.
  • Even if a large file successfully starts downloading, it will eventually fail. It usually fails immediately though.
  • I sometimes have success downloading the same file in Chrome, but it also often fails. IE as well.

I have tried the following:

  • Used Refresh Firefox
  • Cleared download history
  • Changed download location
  • Reset browser.download values
  • Disabled firewalls and antivirus/spyware
  • Reinstalled Firefox using Run as Admin (first uninstalled previous version and deleted all program files that I could find, including profiles)
  • Cleared cookies and cache
  • Ran in safe mode
  • Verified Temp folder filepath was valid
  • Verified the PART file was created in that path -- it exists until I hit OK on the error message, then it disappears
  • Ran Firefox as admin

I think these are outdated methods I only found on non-official sources, but will mention them just in case:

  • I found some sources that said to delete Compreg.dat; I could not find this file in the place listed, nor could I find it with a search of the entire drive
  • Verified places.sqlite was not set to read-only
  • Removed read-only from entire profile folder and subfolders

In Options > Security: 'Block dangerous & deceptive content': true, 'Block dangerous downloads': false

Internet speed test: 58.96 Mbps download; 148.04 Mbps upload. No connection loss.

This problem is absolutely maddening. I'll be so grateful if anyone can help me out!! :( Thank you in advance, I know this was a long read!

(Edited for readability)

Asked by wormmulch Pred 3 dňami

Last reply by wormmulch Pred 1 dňom

Roundcube Crashing

The latest version of Firefox (updated 7/5/20) was added to my Windows 10 PC and now every time I try to use the mail program Roundcube, the Firefox tab crashes. Just tho… (čítať viac)

The latest version of Firefox (updated 7/5/20) was added to my Windows 10 PC and now every time I try to use the mail program Roundcube, the Firefox tab crashes. Just thought you ought to know about this bug so you can fix it. It's never happened with any previous version of Firefox, so something in your latest update isn't playing nice with Roundcube and has to be fixed.

Asked by leagal99 Pred 6 dňami

Last reply by leagal99 Pred 5 dňami

Unable to print full page in certain websites

I used to take print to study contents offline and I almost always use Mozilla as a browser. Recently I noticed that I was unable to print a full page in a simple website… (čítať viac)

I used to take print to study contents offline and I almost always use Mozilla as a browser. Recently I noticed that I was unable to print a full page in a simple website. Understandable that firefox team has been busy working upon the print bugs, but the page and the website I am referring to is Purely HTML and CSS; and for some reason firefox cuts out the rest of the pages from print except for the first.(i.e) to say it prints only the top part of the page..

Though I work with Ubuntu I have crosschecked with Win8.1 and TOR version of firefox which had the same shortcoming, with the website I was referring to. However other browsers such as the Safari and Chrome seem to do fine with this regard. Kindly check for yourselves and let me know if I am going wrong somewhere. Also please Avoid recommending any add ons to accomplish the task at hand.

The thing is the website I was referring to is of very simple make and may help the team to shoot the bug if any, with an easier test case such as this.

With love and Thanks

Asked by Rudran Pred 1 týždňom

Last reply by Rudran Pred 4 dňami

Enable Sky Sports again

I have been watching football on one or two Sky Sports websites through Virgin Media which redirects me to the Sky Sports log on which I do as a Virgin Media Customer. T… (čítať viac)

I have been watching football on one or two Sky Sports websites through Virgin Media which redirects me to the Sky Sports log on which I do as a Virgin Media Customer. This has been running smoothly for well over a year. Suddenly it has stopped with the error message "Secure Connection Failed". I have tried adding Sky Sports to the allowed web-sites on my security (Kaspersky and Malwarebytes) and clearing the caches as instructed by Mozilla but to no avail. What do I need to do to enable me to continue watching Sky Sports on my laptop. I'm afraid Virgin Media support told me to go back to the shop from which I bought the laptop, now 3-4 years ago.

Asked by Neil Pred 3 dňami

Last reply by Neil Pred 22 hodinami

Windows hanging/freezing when Firefox is in use.

When I have Firefox running, Windows is freezing occasionally. Sometimes it is freezing every few minutes; sometimes a couple of times per hour. I find errors in the Wi… (čítať viac)

When I have Firefox running, Windows is freezing occasionally. Sometimes it is freezing every few minutes; sometimes a couple of times per hour. I find errors in the Windows event log from the ESENT service which correlate to the freezing events (see attached image).

The freezing events seem to occur more often if I have more Firefox tabs open.

I have tried running Firefox with add-ons disabled and have uninstalled and then reinstalled Firefox and the in both cases the freezing events still occur.

The freezing events do not occur if I use MSIE or Chrome, but I would prefer to use Firefox.

I have checked Device Manager for errors - there are none. The S.M.A.R.T. utility reports all OK for my C drive.

I am looking for advice on how to resolve this problem.

Thank you!

Asked by kgkayak Pred 5 dňami

Last reply by kgkayak Pred 5 dňami

Windows 10 Tablet mode (FF V78.0.1) Touch Keyboard does not stay up

Windows 10 in Tablet mode (Dell 5481 2-in-1 FF V78.0.1) when tap on target box for entry (i.e. search) the touch keyboard pops up like it is supposed to, but then the scr… (čítať viac)

Windows 10 in Tablet mode (Dell 5481 2-in-1 FF V78.0.1) when tap on target box for entry (i.e. search) the touch keyboard pops up like it is supposed to, but then the screen seems to do a refresh and the keyboard disappears. This seems to happen wherever the data entry box is located on the page. Disabled all Add-ons to see if that caused the refresh. Did not help.

Added the separate search box to the task bar, did not help. Brought up DuckDuckGo page for their search box, same thing, did not help. Cannot enter anything on the browser while in Tablet Mode. (Had to go to using the OSK keyboard, not automatic, and place on screen for entry. NOT the same thing)



Note: DO NOT HAVE THIS PROBLEM WITH MICROSOFT EDGE OR GOOGLE CHROME BROWSERS. THE TOUCH KEYBOARD STAYS ACCESSIBLE FOR ENTRY ON BOTH OF THEM, SO IT'S NOT WINDOWS OR HARDWARE.

Asked by rvgypsydad Pred 1 týždňom

Last reply by rvgypsydad Pred 5 dňami

Recently used sites no longer appear in the address bar?

I am on 78.0.1 (64-bit) in Windows 10. Suddenly my most used sites no longer appear in the address bar when I enter it. I have no idea why this is happening. What can I … (čítať viac)

I am on 78.0.1 (64-bit) in Windows 10. Suddenly my most used sites no longer appear in the address bar when I enter it. I have no idea why this is happening.

What can I do to get that functionality back?

Asked by bill0287 Pred 5 dňami

Last reply by bill0287 Pred 4 dňami

Cannot Connect to Any Websites But Connected to WIFI. MITM/Security Issue?

Out of the blue, I can't connect to any websites even though I'm connected to my WIFI network. When I open Firefox, I get an error just below the Bookmarks bar that says… (čítať viac)

Out of the blue, I can't connect to any websites even though I'm connected to my WIFI network.

When I open Firefox, I get an error just below the Bookmarks bar that says "You must log in to this network before you can access the Internet." When I click Open Network Login Page it sends me to https://myattwg.att.com/UverseAccount.html but I get a 404 Not Found error.

I get MOZILLA_PKIX_ERROR_MITM_DETECTED when I visit any website using the computer that's directly having problems. I get the error SEC_ERROR_UNKNOWN_ISSUER when using another computer that's connected to the WIFI network. I've gone into about:config and changed security.enterprise_roots.enabled to true but that still doesn't work. I've tried to turn on/off Windows Firewall, but nothing either. I get similar errors with IE & Chrome.

This isn't my computer I'm trying to fix the issue for (older family member), but I remember this computer having all sorts of antivirus programs installed like Avast, BitDefender, etc. I've read that those can cause problems with stuff like HTTPS Scanning but I had removed all antivirus programs a while ago and the internet was still working just fine.

Any ideas? Below is the error I get in case you want to decode the certificate.


Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: true HTTP Public Key Pinning: false

Certificate chain:


BEGIN CERTIFICATE-----

MIICXzCCAcigAwIBAgICA/wwDQYJKoZIhvcNAQEFBQAwbjELMAkGA1UEBhYCVVMx DjAMBgNVBAoWBTJXaXJlMRcwFQYDVQQLFg5HYXRld2F5IERldmljZTEVMBMGA1UE BRYMOTkxNzFOMDYwMjc1MR8wHQYDVQQDFhZHYXRld2F5IEF1dGhlbnRpY2F0aW9u MB4XDTIwMDYwNzIyNTk0NVoXDTM1MDcwNDIyNTk0NVowTTELMAkGA1UEBhYCVVMx DjAMBgNVBAoWBTJXaXJlMRcwFQYDVQQLFg5HYXRld2F5IERldmljZTEVMBMGA1UE AxYMYXR0bG9jYWwubmV0MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDk9+CX 7aUUBKGFjq0UbSpo3ke80uGhj71TeTakJPGjVX2jwcx+2occV1e8tKLgqKl2/Kf0 Ms/ZKD8EpguvMLHme6t+XOWks+EVbdZCawE7TVxKLuzj7yBv7zh+01P1lxr8ND4f pnFQqGfamgS87oqhbQXCIduvaUo+J6D94YbrYwIDAQABoy0wKzAJBgNVHRMEAjAA MAsGA1UdDwQEAwIFoDARBglghkgBhvhCAQEEBAMCBkAwDQYJKoZIhvcNAQEFBQAD gYEAgISkGGqoyI8AbCPeb4oRiVm1n/Fq6piOEmzBj8egI3nCCZ7IKkHNMYXa0s9E KuAF8SiXqfBuWlGEwwbdg0cP5RZRuqmuNiQxVtVvjlOlYX2htIYP1FUdQrp7XXtp FG0333n32eJe5j8XGKPi/8qA5CWjPaRjvhZarqyEFN5VfNU=


END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIICiDCCAfGgAwIBAgIBATANBgkqhkiG9w0BAQUFADBuMQswCQYDVQQGFgJVUzEO MAwGA1UEChYFMldpcmUxFzAVBgNVBAsWDkdhdGV3YXkgRGV2aWNlMRUwEwYDVQQF Fgw5OTE3MU4wNjAyNzUxHzAdBgNVBAMWFkdhdGV3YXkgQXV0aGVudGljYXRpb24w HhcNMjAwNTA4MjI1OTQ1WhcNNDAwNzAyMjI1OTQ1WjBuMQswCQYDVQQGFgJVUzEO MAwGA1UEChYFMldpcmUxFzAVBgNVBAsWDkdhdGV3YXkgRGV2aWNlMRUwEwYDVQQF Fgw5OTE3MU4wNjAyNzUxHzAdBgNVBAMWFkdhdGV3YXkgQXV0aGVudGljYXRpb24w gZ8wDQYJKoZIhvcNAQEBBQADgY0AMIGJAoGBALRg97VidcSZoXYBbG9AYa41gXkt uTILyX5hhdz+cxwPuKFxM3Nws7h3c08PPUjrE2TpsVgfrB/25XpwmgLSTfftAEv5 eC60Za05Eu86rRv+OU4UN2Rvokl4GhB0pxOjOVPzVcpXWTFdJlNiYhwYLehBKLNO 2xwlzI/DJjdXhzxHAgMBAAGjNjA0MA8GA1UdEwEB/wQFMAMBAf8wDgYDVR0PAQH/ BAQDAgEGMBEGCWCGSAGG+EIBAQQEAwICBDANBgkqhkiG9w0BAQUFAAOBgQBggJ8C jetJxINhlk37EVDHweQa/JwfKq1x2gCpacs8YtIxLwsfhT5nQlkujJ7VZpd3CK7H VdTEjidGgLiYYi8Q7hSyUbNt7dtH0WXMBtjLu/Na4VGUpojJf+jLaC6pnCrGUj3F b/K+M8Y/POcgqOVfzTnHsZQWnnkAQmxyFI0uzA==


END CERTIFICATE-----

Asked by vhannahda Pred 4 dňami

Last reply by vhannahda Pred 4 dňami

disable annoying autocompletion when pasting into address bar to fast

I cannot seem to find any solution to my little problem that i have with firefox. I use 78.0.1 version. This behavior was also part of earlier firefox browsers. What is… (čítať viac)

I cannot seem to find any solution to my little problem that i have with firefox. I use 78.0.1 version. This behavior was also part of earlier firefox browsers.

What is happening: When pasting some text e.b "cancelling" into address bar and pressing enter fast right after the browser autocompletes it to www.cancelling.com

This is super annoying. Disabling search suggestions did not help. Do anyone know of how to disable this behavior ? Also seems to be super unnecessary so if any devs read this maybe consider to removing this feature

Asked by artiom.blinovas Pred 2 dňami

Last reply by artiom.blinovas Pred 2 dňami

Closing "Downloads" tab in private window silently terminates running downloads

I had a thing happen that surprised me: Open private window Download a file (slow enough to give time for testing) Open "Downloads" (becomes a tab in private mode, fi… (čítať viac)

I had a thing happen that surprised me:

  1. Open private window
  2. Download a file (slow enough to give time for testing)
  3. Open "Downloads" (becomes a tab in private mode, filling the main browser window)
  4. Close any other private tabs
  5. Close "Downloads" tab
  6. Downloads are terminated without query

My expectation was that the user would be queried in some way.

Asked by Andrei Pred 2 dňami

Last reply by Andrei Pred 1 dňom

What causes this error with a download

I get this error when attempting a download of a pdf from a website: {"errors":[{"error_code":"invalid_or_expired_session","message":"ErrorCode = IC_REQUEST_INPUT_VALIDAT… (čítať viac)

I get this error when attempting a download of a pdf from a website:

{"errors":[{"error_code":"invalid_or_expired_session","message":"ErrorCode = IC_REQUEST_INPUT_VALIDATION_ERROR Message = Mandatory session cookies are empty","domain":"security_gateway"}]}

Asked by HuskyJim Pred 1 dňom

Last reply by HuskyJim Pred 23 hodinami

Printing functions not working under SSL connection/ Version 78.0.2

I noticed on the latest version that printing does work correctly when using an SSL connection. If you select to print (not in the browser, choosing the feature on the we… (čítať viac)

I noticed on the latest version that printing does work correctly when using an SSL connection. If you select to print (not in the browser, choosing the feature on the web page) the browser appears to hang with no response for several minutes. Then an error box appears stating printing functions are not available. You can still select File>Print in the browser. But the problem is when you try to print certain information that is embedded in the page (i.e. results from a medical test, a receipt from a credit card payment) you have to utilize the print link on the page to get the correction information to print. I tested in Chrome and Safari and neither ome have this issue. It's only in the latest build of Mac Firefox.

Asked by getfitguard-couponmom Pred 15 hodinami

Last reply by getfitguard-couponmom Pred 3 hodinami

The windows will shutdown when I want to save pictures or upload pictures on many platform.

Hi, I got this issue for whole year. I've reset and updated the broswer, but the problem still exist. The windows will shutdown when I want to save pictures or upload/op… (čítať viac)

Hi, I got this issue for whole year. I've reset and updated the broswer, but the problem still exist. The windows will shutdown when I want to save pictures or upload/open pictures on many platform, even on the facebook. I can only use other broswers ,like Chrome, to save or upload/open pictures. Please someone to help me to resolve this problem. Thank you a ton!

Asked by helenhehehehe Pred 4 dňami

Last reply by helenhehehehe Pred 4 dňami