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I can't connect two-factor authentication

Hello! I contacted you with a problem with the impossibility of installing two-factor authentication on my account. Despite successfully entering the code and saving back… (ďalšie informácie)

Hello! I contacted you with a problem with the impossibility of installing two-factor authentication on my account. Despite successfully entering the code and saving backups, two-factor authentication disappears immediately after refreshing the page. Mozilla stores all my passwords and data - therefore, two-factor authentication is very important for my account.

Otázku položil(a) olegnikiforov0 Pred 7 mesiacmi

Posledná odpoveď od Kiki Pred 7 mesiacmi

  • Archivované

Stuck trying to sync phone app with computer

I am logged into my computer. When I try to sync my phone Firefox with my computer, I am asked to provide a number from an authentication app. I don't have any such authe… (ďalšie informácie)

I am logged into my computer. When I try to sync my phone Firefox with my computer, I am asked to provide a number from an authentication app. I don't have any such authentication app and can't figure out what the Firefox one is. There does not seem to be a workaround. I can't use a backup code or reset option. I am trying to figure out what to do.

Thank you

Otázku položil(a) KajoKeji Pred 7 mesiacmi

Posledná odpoveď od Kiki Pred 7 mesiacmi

  • Archivované

ios Mobile syncing

I have Mozilla Firefox as my browser on my i phone. I noticed an exclamation symbol saying" enter your PW to connect". I go to firefox.com/pair on my desktop. I navigate … (ďalšie informácie)

I have Mozilla Firefox as my browser on my i phone. I noticed an exclamation symbol saying" enter your PW to connect". I go to firefox.com/pair on my desktop. I navigate to the QR code and take a picture. I confirm the desktop with the i phone. Then it asks for 2 step verification code from an authenticator. I don't get one. So I download an Authenticator app. And nothing shows up there either. The problem is getting a code from an authenticator to complete the process. What should I do?

Otázku položil(a) pbg333 Pred 7 mesiacmi

Posledná odpoveď od Kiki Pred 7 mesiacmi

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google authenticator 2fa

When setting up 2fa. I scan the QR code. Enter the 6 digit pin generated by google authenticator. Download my backup codes and enter 1 when prompted then firefox says syn… (ďalšie informácie)

When setting up 2fa. I scan the QR code. Enter the 6 digit pin generated by google authenticator. Download my backup codes and enter 1 when prompted then firefox says sync time and try again. I am running Ubuntu and have an android phone. Ubutu is set to automatic date. time and timezone. My phone is also set to automatic date&time. I have enabled seconds display on Ubuntu and phone the are synchronized to the second. I have tried this on multiple computers. Google authenticator works with all 9 other 2fa logins I use it for. I have tried many times and asked AI what I'm doing wrong Grok said I am not doing anything wrong after walking through the entire process. I have tried clearing cache and deleting cookies, signing out and back in without success. Please help I use firefox as my password manager and love it but want it to be as secure as possible.

thank you very much. Thomas

Otázku položil(a) tomgately96 Pred 7 mesiacmi

Posledná odpoveď od Kiki Pred 7 mesiacmi

  • Archivované

What is the reference to "enhanced bookmarks" in the Pocket shutdown announcement

Buried in this announcement is the following statement: "Meanwhile, new features like Tab Groups and enhanced bookmarks now provide built-in ways to manage reading lists … (ďalšie informácie)

Buried in this announcement is the following statement:

"Meanwhile, new features like Tab Groups and enhanced bookmarks now provide built-in ways to manage reading lists easily."

Is this a yet to be announce new feature because as far as I can tell the bookmark implementation has not changed in years. However, I would welcome some "enhancements" as the current implementation is quite clunky.

Thoughts, anyone?

-louie

Otázku položil(a) Louie S Pred 9 mesiacmi

Posledná odpoveď od Kiki Pred 9 mesiacmi

using Dragon NaturallySpeakingprofessional 16.1 with Firefox

I have been using Firefox with Dragon Naturally Speaking Professional 16.1 since 2022. Never had a problem with dictating into any boxes or search bars before today. Now … (ďalšie informácie)

I have been using Firefox with Dragon Naturally Speaking Professional 16.1 since 2022. Never had a problem with dictating into any boxes or search bars before today. Now I cannot dictate into those and I need to. I am a quadriplegic and ventilator dependent and need to use Firefox and be able to dictate into it. Can someone tell me what to do to get that to work again?

Otázku položil(a) Angelique1981 Pred 1 mesiacom

Posledná odpoveď od Denys Pred 1 mesiacom

  • Archivované

2 Factor Mozilla Account - Invalid

Hi All, I am trying to setup 2-Factor Verification for my Mozilla account however every time I enter in the 6 digit code it shows up with "Invalid or expired code. Check … (ďalšie informácie)

Hi All,

I am trying to setup 2-Factor Verification for my Mozilla account however every time I enter in the 6 digit code it shows up with "Invalid or expired code. Check your authenticator app and try again."

And I am positive I am doing it right. As I would normally do it; scan the QR code, enter in the 6 digit code.

If anyone has the same issue or solved it, please let me know.

Otázku položil(a) Richard Tran Pred 7 mesiacmi

Posledná odpoveď od Kiki Pred 7 mesiacmi

Why is Firefox promoting the Qatari regime's propaganda mouthpiece?

I was really shocked and horrified to see Firefox place the Qatari regime's propaganda mouthpiece on my home screen. The Qatari regime is one of the worlds worst abusers … (ďalšie informácie)

I was really shocked and horrified to see Firefox place the Qatari regime's propaganda mouthpiece on my home screen. The Qatari regime is one of the worlds worst abusers of human rights. It allows no political parties, tolerates no criticism, and severely punishes online dissent. It has absolutely no LGBQ rights, is deeply misogynistic and antisemitic and uses slave labor extensively. Additionally, it is a known supporter of extremism and terrorism. It is not OK to push their propaganda outlet on the front page.

Otázku položil(a) longtimefirefoxuser Pred 1 týždňom