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  • Vyriešené

The browser does not open normally.

In English, the meaning of this error is: Title: Configuration error Content: Failed to read configuration file. Please contact your system administrator. I had this err… (ďalšie informácie)

In English, the meaning of this error is: Title: Configuration error Content: Failed to read configuration file. Please contact your system administrator.

I had this error for a long time. But it's not too serious. Just hit ok and I can use all the recovery tabs as before without any problems. But every time I open windows and open the browser, this message appears. I feel very uncomfortable and tired without knowing why. Even reinstalling the browser didn't fix the problem, I tried it before and lost my favorite browser theme. And 1 more thing if someone can explain. If it can't read the configuration file, how can I still use the browser? What does that configuration file do?

This message only appears when I have not opened the Firefox browser on my computer. If I already have the tab, I can open another firefox browser without that message appearing. Only when I close all tabs. Open it again and it will appear. And click ok to use normally.

Otázku položil(a) Jok Holk Pred 4 dňami

Na otázku odpovedal(a) Jok Holk Pred 4 dňami

  • Vyriešené

Firefox is, very relatively, slow

Hi, First, this is not a complaint. Firefox is an outstanding product that makes me very happy. I though I could post the following, because this community strives to m… (ďalšie informácie)

Hi,

First, this is not a complaint. Firefox is an outstanding product that makes me very happy.

I though I could post the following, because this community strives to make it better.

In a nutshell, I have a very fast Internet connection, up to 6Gbs/1Gbs speed, and Firefox is not able to go over .9/.8

I attach are 2 tests, one with Firefox and one with Chrome.

Note that when using it for anything else than speedtest, Firefox does not feel slow at all.

I'm not requesting a fix, just thought that somebody would like to know.

Otázku položil(a) Bob4K Pred 1 mesiacom

Na otázku odpovedal(a) cor-el Pred 1 mesiacom

  • Vyriešené

Fiefox RAM usage increases on its own

The RAM usage increases, from 1GB to 40GB+ within a matter of minutes of starting Firefox. I have not added any extensions in months. I turned of several with no improv… (ďalšie informácie)

The RAM usage increases, from 1GB to 40GB+ within a matter of minutes of starting Firefox. I have not added any extensions in months. I turned of several with no improvement. I have 6 tabs opened. Firefox has crashed several times the past couple fo months. I have been away on travel for 2 weeks, and today the problem is much worse.

Firefox (37916) 51GB, Extensions (34308) 370MB, GPU (33072) 298MB , and everything else < 100 MB.

I really love Firefox - use across my 4 devices. Only on my desktop am I seeing this. Laptop, iPad, and Android all work fine. Running Win 11

Otázku položil(a) Mike Pred 1 mesiacom

Na otázku odpovedal(a) Mike Pred 1 mesiacom

  • Vyriešené

firefox and ublock origin

When I open Firefox. Firefox Will NOT open any websites. If I disable ublock origin then enable again Firefox works but I get all the ADS. What I have to do is: Close fir… (ďalšie informácie)

When I open Firefox. Firefox Will NOT open any websites. If I disable ublock origin then enable again Firefox works but I get all the ADS. What I have to do is: Close firefox and restart Firefox but then I get this message "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." Sometimes I have to restart Firefox as many as 10 times before Firefox works. I got to the point where I stop after the second try and just switch to Brave browser.

Before: Firefox use 99%. Brave Use 1% Now: Firefox use 75%. Brave use 25%

Otázku položil(a) mrlucky92022 Pred 3 mesiacmi

Na otázku odpovedal(a) zeroknight Pred 3 mesiacmi

  • Vyriešené

How to get rid of unrequested invasive rendered area debugging overlay?

After updating my openSUSE Firefox package from version 122 to 123 every frame inside each window started to have weird grey overlay of scrollable area. I failed to find … (ďalšie informácie)

After updating my openSUSE Firefox package from version 122 to 123 every frame inside each window started to have weird grey overlay of scrollable area. I failed to find any description of such a thing happening, let alone how to get rid of it. I tried removing build-in distro-default preferences and had complete audit of all my custom preferences in about:config but none changed that behavior. I even updated to 124b4 but this also haven't changed anything. Naturally, nuking entire profile is not an option, I might as well replace the whole browser. So, how do I get rid of this thing?

Otázku položil(a) F0X Pred 3 mesiacmi

Na otázku odpovedal(a) zeroknight Pred 3 mesiacmi

  • Vyriešené

Opening several links quickly in new tabs causes significant browser-wide lag and CPU usage spike

Profile: https://share.firefox.dev/490blHh Subject says it all, but it seems to occur with any site, anytime I try to open more than three or four tabs (ctrl-clicking li… (ďalšie informácie)

Profile: https://share.firefox.dev/490blHh

Subject says it all, but it seems to occur with any site, anytime I try to open more than three or four tabs (ctrl-clicking links on a forum, for example) my Firefox instance grinds to a halt and starts consuming most of my CPU (Ryzen 5 3600).

I've tried turning off Firefox's various protections. I tried troubleshooting (formerly "safe") mode, and the problem isn't as bad but is still present as far as I can tell. The only extension I can think that would be making it worse is Tree Style Tab, but I don't know enough about interpreting Firefox profiles to verify.

The only reason I consider this odd is because doing the same thing in Chrome doesn't have this issue on this same device. If I open many tabs quickly, Chrome itself is still responsive. Those newly opened tabs may take a while to load and become interactive, but it doesn't affect the rest of the application. I pay my ISP for gigabit DSL, and as far as I can tell that is roughly what I get. In my case, Firefox doesn't behave this way.

Otázku položil(a) Nezteb Pred 4 mesiacmi

Na otázku odpovedal(a) Nezteb Pred 4 mesiacmi

  • Vyriešené

Opening new tab causes Firefox to completely hang

Any method I open a new tab, it always takes up to 7s to load, while completely suspending my browser. This also happens in troubleshoot mode but not in incognito. Direct… (ďalšie informácie)

Any method I open a new tab, it always takes up to 7s to load, while completely suspending my browser. This also happens in troubleshoot mode but not in incognito. Directly opening websites in a new tab doesn't trigger that bug. I don't recall when this started to happen, it might be after some new Windows update.

I have included screenshots from Firefox Profiler, both from regular window and incognito one.

Otázku položil(a) Adam Kasprzycki Pred 5 mesiacmi

Na otázku odpovedal(a) cor-el Pred 5 mesiacmi

  • Vyriešené

Graphical artifacts after the recent Firefox update

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout b… (ďalšie informácie)

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout but minor elements were getting scrambled, especially text. I'll attach a couple of pictures to show it. In fact, all pages glitch if their content changes even a little. As of typing now, I see the glitches, with a word or another getting butchered. Gifs and videos are full of that.

Windows 10, the current update, Radeon RX 580, the recommended AMD drivers installed (and reinstalled again and again, 23.11.1)

I think I did pretty much everything with Firefox. Disabling hardware acceleration fixes it (but then of course the browser goes slow). Games work fine, including Talos Principle 2 which is intense enough. The clean install, reinstall and all that. I'm writing from the beta stable build now. I've tried to regress to the previous versions too.

It strictly coincides with the game installation but I have no close backups - who knew that some game might just do that. Then, of course, I tried to uninstall it too.

Thoughts?

Otázku položil(a) clancyrus Pred 5 mesiacmi

Na otázku odpovedal(a) zeroknight Pred 5 mesiacmi

  • Vyriešené
  • Archivované

saved passwords.

My Firefox account and associated passwords were left open on another notebook. I have now changed my Firefox sync login password from a different PC and signed out of ot… (ďalšie informácie)

My Firefox account and associated passwords were left open on another notebook. I have now changed my Firefox sync login password from a different PC and signed out of other devices. Can a user on the previous PC sign in with a password that is saved in Firefox?

Otázku položil(a) mccg.cetin Pred 6 mesiacmi

Na otázku odpovedal(a) cor-el Pred 6 mesiacmi

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I cannot load pages and I've tried all the support guidance

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect… (ďalšie informácie)

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect. I'm at my wits end. Any hail mary optoins or do I have to reinstall and start again?

Otázku položil(a) Charlie Evans Pred 1 rokom

Na otázku odpovedal(a) Chris Ilias Pred 1 rokom

  • Vyriešené
  • Archivované

YouTube Video GPU Decoding only works in Troubleshooting Mode

I recently upgraded graphics cards from an Nvidia GTX 1080 to an AMD 6900XT. Since then I noticed video stuttering on YouTube while playing 4k videos, especially noticeab… (ďalšie informácie)

I recently upgraded graphics cards from an Nvidia GTX 1080 to an AMD 6900XT. Since then I noticed video stuttering on YouTube while playing 4k videos, especially noticeable at 4k/60FPS (example video ). Prior to the upgrade, I was not experiencing issues.

I monitored task manager as the video was playing to see CPU usage, which was sitting at 25% (4 core 8 thread CPU). GPU usage was fluctuating from 1-3%.

I tried resetting all the changed configuration options in about:config, removing all add-ons, "Refreshing" Firefox, and ultimately uninstalling and reinstalling. Nothing has worked so far except for "Troubleshooting mode" in about:support. In that mode, I experience no stuttering and GPU usage rises to 25-35% with the video playing, even before I reinstalled.

This most likely isn't a networking issue as the "Stats for nerds" option on the YouTube video shows I have 10-20s of buffer while the video is still stuttering.

I would like to find out what's different about Troubleshooting Mode that is not giving me the same problem while in "Normal Mode". Any advice?

Otázku položil(a) Jacob Pred 2 rokmi

Na otázku odpovedal(a) Jacob Pred 2 rokmi

  • Uzamknuté
  • Archivované

Firefox communication ceases

FireFox Developer 99.0b8 (64-bit) on the "aurora update channel" on Windows 10 PC (version 1803, build 17134.2208) I notice whenever an update is pending (the green dot … (ďalšie informácie)

FireFox Developer 99.0b8 (64-bit) on the "aurora update channel" on Windows 10 PC (version 1803, build 17134.2208)

I notice whenever an update is pending (the green dot appears in the icon for the "Open Application Menu"), FF becomes unresponsive in a way. When it happens: It does not totally freeze. I can select/switch between existing tabs & scroll thru their pages. I can close tabs. I can open a new empty tab. But I can't load or refresh any pages. The only fix is to do the update, and re-launch.

Since the developer edition gets updated frequently, it is a pain.

I like the Developer Tools! But... How can I scale back the FF "update frequency", or "change the channel", so updates are, like monthly at most?

thank you.

Otázku položil(a) richs2 Pred 2 rokmi

Posledná odpoveď od jonzn4SUSE Pred 2 rokmi

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Permission denied when opening file from another drive

When opening a file from another drive, I get an error: Access to the file was denied I know this can happen on the Snap version, but I have Firefox installed from a deb… (ďalšie informácie)

When opening a file from another drive, I get an error: Access to the file was denied

I know this can happen on the Snap version, but I have Firefox installed from a deb!

Otázku položil(a) Bic Pred 7 mesiacmi

Na otázku odpovedal(a) zeroknight Pred 7 mesiacmi

  • Vyriešené
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Hanging on text box input

I'm having an issue with a particular text field. When entering any text into said text field, my CPU will shoot to 100% usage on some cores, hang for a bit and then prin… (ďalšie informácie)

I'm having an issue with a particular text field. When entering any text into said text field, my CPU will shoot to 100% usage on some cores, hang for a bit and then print the text after a few seconds. I have an Intel 13900k @ 5.5ghz.

I can't provide a link to the text box as it's a WordPress CMS on my local machine. This issue does not present itself on the competitor browser.

A few troubleshooting steps I've taken:

  • Re-install Firefox
  • New profile
  • Disable all extensions
  • PC safemode + Firefox safe mode
  • Tested dev/nightly/stable (I'm using BETA daily)
  • Disabled accel

Hopefully I'm able to have an expert look at my profiler to help determine what the issue is. I'm not knowledgeable in this area unfortunately. https://share.firefox.dev/3s60ISV

Thank you.

Otázku položil(a) mattskiiau Pred 10 mesiacmi

Na otázku odpovedal(a) mattskiiau Pred 9 mesiacmi

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Not able to "paste" text on Whatsapp web on Firefox Developer

Good day. Im having an issue with my Firefox developer Eidition (v 117.0b9 -64bit), where im not able to "paste" text on whatsapp web since 18th Aug 2023. (pasting imgs … (ďalšie informácie)

Good day.

Im having an issue with my Firefox developer Eidition (v 117.0b9 -64bit), where im not able to "paste" text on whatsapp web since 18th Aug 2023. (pasting imgs is fine though)

Tested other ways to paste using right click / Ctrl+V but it didnt work.. and if i copy something from same whatsapp and re-apply paste, also does not work (again to remind, only pasting text does not work) !

Checking though other browsers "Edge" seems to be ok and i was able to "paste" text normally. I hv yet to check on the issue on normal Firefox Browser.

Using Windows 10. Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz RAM 32.0 GB


Since other browsers did not have this issue, i thought of raising this for Firefox devs to hv a look at it. Maybe some update done recently caused this glitch. So im doing my part in sharing feedback to improve an open source software which i use.

Thank you for the amazing browser.

Otázku položil(a) Abdulaziz_10101 Pred 10 mesiacmi

Na otázku odpovedal(a) Paul Pred 10 mesiacmi

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Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (ďalšie informácie)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Otázku položil(a) cmartell Pred 2 rokmi

Na otázku odpovedal(a) Chris Ilias Pred 2 rokmi

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Firefox boots up after ~25 seconds of inactivity

Whenever I try to open Firefox, it takes about 25 seconds to boot. This behavior can be observed both with all the extensions running and in safe mode. The link to the pr… (ďalšie informácie)

Whenever I try to open Firefox, it takes about 25 seconds to boot. This behavior can be observed both with all the extensions running and in safe mode. The link to the profiles are shared below.

With extensions: https://share.firefox.dev/3riMPQZ In safe mode: https://share.firefox.dev/3OadE31

I have been noticing this for a few months now. Firefox works just fine after wasting ~25 seconds initially. I have also reinstalled Firefox multiple times. Right after the installation, the boot-up can be very fast (less than 1 second). However, after using Firefox for a few hours, the problem comes back.

I am not well-versed in reading Firefox profiler reports. So, please help me figure out what's actually happening in those ~25 seconds.

Otázku položil(a) Atomsky Jahid Pred 11 mesiacmi

Na otázku odpovedal(a) zeroknight Pred 11 mesiacmi

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Can't play any videos on many sites (Facebook, Twitter etc) and some videos on YouTube

Hello. For a couple of months now I can't seem to be able to reproduce some videos on YouTube (depends on their format) and no videos at all on Facebook, for example. I h… (ďalšie informácie)

Hello. For a couple of months now I can't seem to be able to reproduce some videos on YouTube (depends on their format) and no videos at all on Facebook, for example. I have the same issue on both regular and dev versions. I tried many solutions from the forums but no success so far.

My OS is Linux Ubuntu 20.04. Browser and video drivers all up to date.

a

Otázku položil(a) Luis Braske Pred 10 mesiacmi

Na otázku odpovedal(a) Luis Braske Pred 10 mesiacmi

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slowness to open external link

I can't say well what is it ...but when i open links from discord (twitch/yt/etc) the Firefox take too long to start load the page but if i just click on any link direct … (ďalšie informácie)

I can't say well what is it ...but when i open links from discord (twitch/yt/etc) the Firefox take too long to start load the page but if i just click on any link direct from firefox browser ..the page load faster

-windows 10 pro x64 22H2 -Firefox Dev 115.0b5 (i use dev to load unsigned pluggins) but the problem persist in all versions

Otázku položil(a) itachimetal Pred 1 rokom

Na otázku odpovedal(a) willjoe24421 Pred 1 rokom