• Vyriešené

Mouseover link tooltip url persistent through click and page load.

So on most sites there has been an issue for me for quite some time. I hover over a link, the tooltip appears on the bottom left of the window showing the URL of the lin… (ďalšie informácie)

So on most sites there has been an issue for me for quite some time.

I hover over a link, the tooltip appears on the bottom left of the window showing the URL of the link. I click on link and page reloads but the tooltip is still on bottom left of the new window. The tooltip will disappear if I hover over any other link on the newly loaded page.

I expect the tooltip to go away when clicking the link and going to that page/site.

Firefox on win10 & 11 This problem does not occur in Edge.

Otázku položil(a) MFS Pred 2 mesiacmi

Na otázku odpovedal(a) MFS Pred 1 mesiacom

Problem downloading anything in Firefox (Linux Mint 21 - System Package/Flatpak)

Hello everyone. Well, I've been using Firefox for a few months, maybe a semester now, I don't remember. But the point is that since yesterday I have been facing a seriou… (ďalšie informácie)

Hello everyone. Well, I've been using Firefox for a few months, maybe a semester now, I don't remember. But the point is that since yesterday I have been facing a serious problem of not being able to download any type of file (MP4, PDF, .JSON, ISO, etc.). I've already used the troubleshooting mode and I've also restarted my laptop, but it didn't help. I've also gone to the advanced settings (see 'about:config > browser.download') and reset/deleted the data for each command but the problem still persists.

What happens is the following: I click to download the file in question, however, nothing happens other than the page loading that commonly occurs when downloading something. Still, the file does not appear in the downloads tab and there is not even the option to choose where to save the file (e.g. Downloads folder, Documents folder). The download simply appears to have failed.

Exactly, it 'appears', because today I discovered that all my downloads were being directed without my permission/action to the 'downloads' folder (And that's not where I want them to go). The problem would be smaller if only this happened, as I would then just get the files downloaded there and then change to the desired folder, thus trying to move forward despite the problem. But the downloaded files themselves are not operational, they have the icon when a file is still downloading, in addition to not having a name, everything being just a cluster of codes.

In the end, there are files, large and small, that have no use and that I don't even have control over where to direct them. Which is still a huge problem because I still technically can't download anything from the browser. Please, I really need your help on how to resolve this problem.

Note: Also, when I close and open the browser, the first download I try appears in the downloads tab, but it fails instantly and cannot be resumed, making it an eternal failure.

Otázku položil(a) Tragoudo Pred 4 mesiacmi

Posledná odpoveď od jonzn4SUSE Pred 4 mesiacmi

  • Vyriešené

Unable to access Outlook through Firefox

Hi, Ever since installing the latest Firefox update I can no longer access Microsoft Outlook - email. When I try I get the following in the search bar https://outloo… (ďalšie informácie)

Hi,

Ever since installing the latest Firefox update I can no longer access Microsoft Outlook - email. When I try I get the following in the search bar https://outlook.live.com/mail/0/. Then nothing

I can access my Onedrive account, no problem, but when I try to get to the email part I get the same search bar response. Then nothing.

Using MS Edge, no problem - all works fine.

I have cleared all temp i/net files, cookies etc

Any (simple!) ideas gratefully received

Thanks -

Jim

Otázku položil(a) tridentperu Pred 4 mesiacmi

Na otázku odpovedal(a) cor-el Pred 4 mesiacmi

  • Vyriešené

How to avoid URL & stuff from printing

I want to print a page. But without the header and footer stuff (because it is ugly and I don't want others to see the information). There are a lot of old pages here and… (ďalšie informácie)

I want to print a page. But without the header and footer stuff (because it is ugly and I don't want others to see the information). There are a lot of old pages here and on other places about how to do this. They are unfortunately all deprecated. What is the way to do this as of 2023? OS is Windows, btw.

Otázku položil(a) Sylverblack Pred 5 mesiacmi

Na otázku odpovedal(a) zeroknight Pred 5 mesiacmi

  • Vyriešené

I cannot login to Reddit

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version … (ďalšie informácie)

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version 119.0.1 (64-bit)). If I use Google Chrome or Microsoft Edge I log in with no problem.

Otázku položil(a) Online_Rambo Pred 5 mesiacmi

Na otázku odpovedal(a) Online_Rambo Pred 5 mesiacmi

How to force firefox to start as specific height width?

hi i just got firefox setup just as i want so dont want to reset it. yes i have used arkenfox to beef up pivacy. only problem is i assume fingerprint disabling has made… (ďalšie informácie)

hi

i just got firefox setup just as i want so dont want to reset it. yes i have used arkenfox to beef up pivacy.

only problem is i assume fingerprint disabling has made the window size like tor browser.

is there a way via the shortcut to "c:\mozilla\firefox\firefox.exe" -height 1024 -width 1600

does not work

"c:\mozilla\firefox\firefox.exe" -height 1024 -width 1600 -P default

does not work

how do i fix this? using this method? as i would prefer to do this way

alternatively prefs.js / is there a way to do it there?

simple step by step instructions please

your time and help is appreciated.

thx

Otázku položil(a) doop23 Pred 2 dňami

Posledná odpoveď od doop23 Pred 19 hodinami

Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (ďalšie informácie)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Otázku položil(a) 57ws2qwr9w Pred 3 mesiacmi

Posledná odpoveď od cor-el Pred 3 mesiacmi

Camera and microphone are blocked. Sessions by Psychology Today requires access to your camera and microphone. Click the camera blocked icon Camera and microphone are blocked. in your browser's address bar and refresh your browser.

HELP Please have tried numerous times by instructions given on support. Nothing is working. Can not correct with Dr. Thank you:) Camera and microphone are blocked. Sess… (ďalšie informácie)

HELP Please have tried numerous times by instructions given on support. Nothing is working. Can not correct with Dr. Thank you:)

Camera and microphone are blocked. Sessions by Psychology Today requires access to your camera and microphone. Click the camera blocked icon Camera and microphone are blocked. in your browser's address bar and refresh your browser.

Otázku položil(a) STAMPS Pred 3 týždňami

Posledná odpoveď od cor-el Pred 3 týždňami

Unable to delete "verification.exe" from download library

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate… (ďalšie informácie)

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate them. They reappear whenever firefox is opened.

Suggestions to eliminate this nuisance welcome.

Otázku položil(a) RWT Pred 3 dňami

Posledná odpoveď od RWT Pred 2 dňami

Bookmarks not saving in specific folders or B.Menu.

I installed Firefox on a new Dell laptop and imported the bookmarks from FF on old laptp. On my old laptop things are OK. On the new laptop Firefox will ONLY store new bo… (ďalšie informácie)

I installed Firefox on a new Dell laptop and imported the bookmarks from FF on old laptp. On my old laptop things are OK. On the new laptop Firefox will ONLY store new bookmarks in the Recently Book... folder, no matter how many times I choose a specific folder from the Location dropdown, even if I only choose Bookmarks Menu without subfolder. Show Editor is checked. I have to manually move new bookmarks from Recently Book..... This is annoying. Can you help? I have not found a forum with this question.

Otázku položil(a) Inge Jordan Pred 3 dňami

Posledná odpoveď od Inge Jordan Pred 2 dňami

Firefox keeps asking to reinstall. It fails to check for updates. I have Windows 11 and Firefox 124.0.2

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't kno… (ďalšie informácie)

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't know if I have installed the Microsoft Firefox or the direct Mozilla Firefox downloaded. Maybe that is the problem, but I am not tech savvy. I have used Firefox for many years and like it. I am also too old (83) to deal with these problems. Help!

Otázku položil(a) tommcgrath Pred 2 týždňami

Posledná odpoveď od NoahSUMO Pred 1 týždňom

  • Vyriešené

Windows taskbar doesn't unhide itself when firefox is maximised.

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) … (ďalšie informácie)

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) but in this case it remain hidden (Reality). Firefox along with all other spinoffs give same result. Chromium based browser works perfect, and taskbar automatically unhide itself.

As OLED screen have became common as monitor, Taskbar auto-hide is must. If this issue cann't be fixed I may have to change my primary browser which I used for almost 15 years.

Kindly, look into it. If Chromium can do it, why not Firefox.

Otázku položil(a) idsks111 Pred 3 týždňami

Na otázku odpovedal(a) idsks111 Pred 3 týždňami

"open previous windows and tabs" issue

I've tried almost EVERYTHING offered to enable restore the "open previous windows and tabs" function ... to no avail. Very frustrating since I usually leave important tab… (ďalšie informácie)

I've tried almost EVERYTHING offered to enable restore the "open previous windows and tabs" function ... to no avail. Very frustrating since I usually leave important tabs open for work. HELP!

Otázku položil(a) Doug Newcomb Pred 4 mesiacmi

Posledná odpoveď od zeroknight Pred 4 mesiacmi

Firefox extremely slow to load pages or connect to Web sites after startup - Follow-Up

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (ďalšie informácie)

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Otázku položil(a) mobilesuit Pred 1 týždňom

Posledná odpoveď od mobilesuit Pred 6 dňami

  • Vyriešené

failed to check for update

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10. I have been able to manually … (ďalšie informácie)

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

Otázku položil(a) ETERNALVOID Pred 1 týždňom

Na otázku odpovedal(a) James Pred 1 týždňom

  • Vyriešené

Cloudflare Verify you are human looping

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite … (ďalšie informácie)

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite loop. On the Cloudflare community site they say it could be because of things like adblock but even without any adblock or anything of the sort on it does the same thing. Sadly Cloudflare community doesn't support being used on Firefox. So maybe they don't support being used on Firefox in general? I have contacted the actual websites support but they don't seem to even read submitted inquiries because I never hear anything back from them except the automated message they received it. It is now preventing me from using certain things in general which as before it wasn't that big of a deal but recently they changed the site layout and still allowed you to use the old layout but the verification blocks you from using the old layout. The first one is one from a couple of weeks ago when it only effected me trying to open things in a separate tab and the second one is the newer one which prevents me from accessing the old layout. I'm not sure what to do about it since nothing I specifically could do to solve it has helped. I have opted into sharing data under troubleshooting IDK how well that'll help.

Otázku položil(a) Lilynette Pred 1 mesiacom

Na otázku odpovedal(a) Lilynette Pred 1 mesiacom

XULRunner not allowing me to make a new profile

Every few hours, maybe 4 times a day, XULRunner appears and tabs me out of everything. It says "This profile was last used with a newer version of this application. Pleas… (ďalšie informácie)

Every few hours, maybe 4 times a day, XULRunner appears and tabs me out of everything. It says "This profile was last used with a newer version of this application. Please create a new profile."

There isn't a 'create new profile' button. I already made a new profile as well, but it did not fix the problem.

I recently changed to the newest ESR, 115.10.0esr, to fix streaming issues.

Otázku položil(a) cwweynand Pred 1 týždňom

Posledná odpoveď od jscher2000 - Support Volunteer Pred 1 týždňom

  • Vyriešené

Inter font not dispalying properly

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly… (ďalšie informácie)

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly in Firefox.

Otázku položil(a) Aram Pred 1 týždňom

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 1 týždňom

  • Vyriešené

Firefox is not checking for updates and will not auto-update

For the past week, my browser does not auto-update. I have to download the update and re-download the browser. I went into the settings and found the update section and … (ďalšie informácie)

For the past week, my browser does not auto-update. I have to download the update and re-download the browser.

I went into the settings and found the update section and when I clicked "Check for Updates", it kept saying "failed to check for updates". I tried with my proxy-settings on with VPN on, proxy-settings on with VPN off, proxy-settings off with VPN on, proxy-settings on, with VPN off.

This is in my personal laptop, where I am the only and admin profile.

My Firefox used to to auto-update but now it keeps saying I need to download the update, but my browser can't even tell if I have the most current version or not.

Otázku položil(a) Charitea “profaniTea” Fox Pred 1 týždňom

Na otázku odpovedal(a) James Pred 1 týždňom