Firefox Support Forum

A few months ago when I updated to the latest version, as I always do, the bookmarks were not carried over. I restored to an earlier time to retrieve them and have been using an old version. Every time that I go to the program and when asked to update, I click "no." I am finding now that several websites will not accept Firefox. After 20 years of saving, I do not want to recreate, as I would have had to do at that time. Do I now upgrade to newest version and pray that my bookmarks are there?

Hello guys, this would be a little awkward. Since I've run into this problem a limited number of times and I can't reproduce it. But it does appear frequently and is very annoying. I had to ask here for advice and help.

The device I use is a MacBook, running the official version of Firefox, and as far as I know this problem has been there for at least half a year. I'm used to keyboard operations, usually I use Cmd+T to create a new tab, then the cursor is focused on the address bar, and I type the URL. Since I'm typing an address that I visit often, maybe I just type the first few letters, the URL gets autocompleted, and then I just hit enter and the page opens in my new tab. But sometimes I hit enter twice (eg not English input method). At this time, I noticed that in addition to the URL I wanted to open, there's an additional tab. This tab was blank, or the page I just visit.

From my personal understanding, I may have performed the above operations to create a new tab or clone a tab at the same time. But I don't think my operations will cause these to happen concurrently.

Below are the extensions that I have installed, in my impression I don't get this bug in Windows, but I don't use Windows a lot. In addition, my MacBook keys may be sticky, or it may be a system problem.

When using GMX and trying to open the Cloud screens I keep getting a Warning screen and the page won't open and then I am logged out of my acct. I have attached a pic of the screen print as I cannot seem to add the screen print in the system. I need help to correct this issue.

Thanks Shirley

Hi everyone,

lately I started experiencing a font-family-related issue. On certain websites the font-families/styles look broken. I tried troubleshooting the issue by myself without any luck. What I did so far was reset my Windows fonts to default, reinstall Firefox and look what font-families are loaded through the Inspect tool. If I opened the same web page in Chrome the font looks OK. Two websites the issue is most visible at - support.fiverr.com and gmail.com when someone replies to my e-mail.

Please find below a screenshot of what I mean

After the second to the last update to Firefox I started experiencing an information pop up message "Could not determine any profile running in backgroundtask mode!".

Is there a fix for this?

Thank you.

Hello All, I recently had to start up my brand new MacBook Pro up in "Safe Mode" to verify an unrelated problem. When I restarted my computer from safe mode, my Bookmarks were either gone completely or "empty" and I was apparently in a newer version of Firefox. I then trashed my Firefox application and tried to restore an older version via Time Machine and after I copy it to my Applications folder I get the message that I am trying to open an older version of firefox and then doesn't allow me to do that. When I followed the option to their extents, only the new version with NO bookmarks shows up.

How can I get my old bookmarks back?

Thanks bc

Since last Friday I haven't been able to access any of my bank accounts with US Bank. I can access these accounts through my US Bank phone app and through Chrome when I use it on my laptop as browser. When I called US Bank IT they could not help because the phone app and Chrome worked. What's happening with Firefox? I have used it for years to get to these accounts, and now I am unable to.

Last night firefox v104.0.2 and windows 10 security update installed and now my firefox bookmarks are lost. I looked into my bookmarks profiles and they also seem to be cleared from my profile. Can they be recovered?

I want to know if there was any changes in recent tab cycling behavior? Now I need not press enter or click mouse button on one tab from list. Before there was instant tab changing after stop pressing keys (ctrl+tab). Greetings Kamil Tomicki

Firefox for Windows hangs when I copy text, either by Ctrl+X, Ctrl+C or by using a right-click menu. The browser just stops responding. It doesn't crash. Eventually, it will return and behave normally.

I tried removing all extensions and closing all open tabs. No change. I'm out of ideas. I suspect it may be trying to synchronize with something it can't find or there's network latency. Task Manager shows it's using a lot of resources. It doesn't do it every time, just often enough to be frustrating.

Windows Specifications: Edition Windows 11 Pro Version 22H2 Installed on ‎5/‎14/‎2022 OS build 22622.598 Experience Windows Feature Experience Pack 1000.22634.1000.0

Please help! With the latest firefox update all of my bookmarks (and I have hundreds) are now gone!! I went on online to find help and the help was confusing and I couldn't figure out how to reload my bookmarks from the backup. Please walk me through the process step by step, I really need all of my saved bookmarks that I save articles for research, etc. Thank you

Once again Firefox adds a feature I don't want and can't disable. I want not to have a tab bar. They take up too much screen and get in the way. So I fond code that eliminates the tab bar unless there is more than one tab. Then the latest release addes the 'search tab' down arrow I neither want nor ever asked for and I can't get rid of it.

Why do you insist on doing this Mozilla? How do I turn this useless feature off?

The attached image shows Chrome and Firefox accessing the exact same URL at the exact same time. Chrome is successful, Firefox is not (actually, fails over and over). So . . . wut? Clearly not a network problem, clearly not an accessibility problem, there is no firewall or proxy and Firefox is able to access other sites. Only this one is a problem. At least, so far. Security setting is Standard.

This page just gives me a blank page.........and various other 'meta' pages/sites Facebook is fine Tried in Safe Mode but just the same.

https://auth.meta.com/?redirect_uri=https%3A%2F%2Fauth.meta.com%2Foidc%2F%3Fapp_id%3D1104169840158622%26scope%3Dopenid%26response_type%3Dcode%26redirect_uri%3Dhttps%253A%252F%252Fauth.oculus.com%252Foidc%252Fcallback%252F%26state%3DATBJ13PyI7PQlwjtulxngNPS4EIPAWholMcQdS0kjfuC2T-OpYXANl8fDt6_g34T0-Ex1OSeNuNiE02UQTGDqtQSa9IDbF63kjIemw85_tXn39YjHZqPPpLHs8nYhPEGCLTyxWtosvNgrfT9jVoJaWgMvllNWgKpDVn2E964fucbT3FuZZYymUt29-sF4zwBD01lamyRFNc85J4tDFBujSQsG8RjEfsL7-I-w3V_41qPUXU7Rx7e2xQN7-g4_Qfu9gupDI64A8U6gTOh8picZXH79TvMN0zPNmvmWbBVBaOcRQ954zywYbs7XFtk1Dw-GzfleBqp-Zyj42Wzg_YfWxAlTFWDjMJvR8wmITiG9WcK7IHFaFE1Z5soj16-kQC6EX8KQzWtbMM-56Epx7GFs3GQUF2_UOeSz2QP3iREB184uKwVq3JI5ea4UXVPbZ8BaYkNoisPqOgMnx1o8u7FzX2km-bMN9Hb_pIpKOXJMz_42uYl2qAtXaO5VVUx1v3j4HPDgWNWxavNBAlWKL2MiMqiMqG_-W3mByMtLFFObmKUSDrDcxXMsDzBd-qvfHYoHHj-jwON6AQuXv1MdjLIAvYdcg

I need to exempt a site from the pop up blocker process. When I go to Privacy & Settings/Manage Exceptions, there is no text box or other way for me to enter the site. Am I doing something wrong or do I need to change some other setting to allow exceptions?

I have a password stored for an account in FF, and I typed it wrong and accidentally clicked Update on the prompt to update the password. Is there a way to view the old password? I assume I'm stuck but figured it was worth a shot.