Firefox Support Forum

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile.

With all that in mind, it has become too difficult to keep up with the digitalisation, at least in my case. So when you send me suggestions and update procedures I end up just closing everything, too much to read, too stressing, but the suggestions keep coming every time I open the firefox browser. Can I not just keep the version I have and decline any new versions.

I also have a problem in regard to language, it is set to English, but I do not care for US English, I would like to have GB English, but somehow it won't accept that.

What can I do?

Kind regards,

Xamama

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. When I rollover it this statement comes up: Browser is under remote control reason (Dev Tools) All of the address bar is inpink. I copied it but color does not copy. when I did the screen shot the address line is not copied. https://support.mozilla.org/en-US/questions/1449321?utm_campaign=questions-reply&utm_source=notification&utm_medium=email

daThis is still frustrating. I do not like to use the browser when something else appears to be in control. I have MacAFee and run a scan but nothing shows up? If developers are following my browser, I should beable to turn this off.

The website is https://groceries.morrisons.com/webshop/startWebshop.do

I enter my username & password and nothing happens. This occurs when I use Dashlane AND also if I enter username & password manually.

I can access my account successfully using Edge.

For the last few days Firefox keeps dropping off as the default browser and seems to be defaulting to the Avast Secure Browser thats installed instead.

I keep changing it back via both Firefoxs settings and via Windows default settings but within 10 minutes it falls off again.

How can I make sure Firefox stays as my default browser?

Picture in Picture is an awesome feature and i love that Firefox comes with it by default.

However I do wish for one thing. So we can lock and "click through" the picture in picture, instead of our mice being able to click it by mistake when doing other things (such as grinding on an MMO or something.)

Is there any way to get these options in the near future? It'd be great to play some games when watching a video during slow times! Thank you!

I would like to create bookmark folders WITHIN a bookmark folder. Example: I search the American South, so I have a SOUTH bookmark. But within that bookmark, I would like to have a subfolder for each state. Please help!

I use Firefox with a VPN. I also use the Chameleon extension to alter my fingerprint. When I log into Messenger.com it asks if this is me and gives my actual, physical location. I've checked in settings under location and it doesn't show any sites requesting my location. I have it open in one of the tabs where it's showing my location. I have block all location requests checked. How can I get Firefox to not show my physical location?

Also on this page, it gives I'm using Firefox and the OS I'm using. Both are supposed to be changed for fingerprinting protection.

This looks like it could be a big security loophole. Any help is appreciated.

Every so often while browsing, for several FF versions, now, hover card functionality on some sites will simply stop working, even after a complete browser restart. Eventually the cards come back on their own.

Not a crucial issue, frankly, but an annoying one, and I'd like to know why it keeps happening and what can be done to stop it.

I am finding more and more sites that I regularly go to are no longer working on firefox. One site was because HTML5 apparently does not work on firefox. But others I don't know about why are no longer working on firefox. I thought it might be streaming related but just today I could not access one of my banks on firefox, and I tried many times, but had no problem signing on using Chrome.

I have a full current installation of Firefox, after a struggle to get Bing off my system (Win11) I briefly got back to a personalized start page which had a large text "Firefox" heading and allowed me to add apps in small boxes and click to start an app. That page has disappeared and all I get is the ad referred to in the title. How can I replace the ad with the page I can load with app icons?

Right now i love my HDR content in most scenarios, except on a few sites where its just bad. Is it possible to be able to block it on certain sites where you dont want to apply it?

Hello,

Relevant system referenced below:

MacBook Pro 2021 Mac OS 14.5 Firefox 126.0.1 (64-bit) Carbon Copy Cloner 6.1.11 (7673)

I have a case of vanishing bookmarks. I quit Firefox last evening with command-Q as I’ve done a thousand times before. When I launched it this morning I was greeted with Firefox with an empty Bookmarks Toolbar and “Getting started” message. I opened a Manage Bookmarks window and everything there was empty too. I found, as well, that all of my saved UIDs and passwords were gone except for three, two of which I haven’t used in months. Weird.

Next I opened Firefox Help and found information about Troubleshooting Mode; I restarted in troubleshooting mode but nothing had changed. After restarting in normal mode, I tried Restoring Bookmarks; I chose Manage Bookmarks from the dropdown and then clicked the button in the Library window. Restore showed only one file and it was created today with only 14 items. Selecting Choose File… showed Desktop with Old Firefox Data highlighted. In that folder was only w34y3u9y…628 folder. From there I selected bookmarkbackups and the only file there was bookmarks-2024-06-06_11…lz4, a file created at 3:33 today. I found the key4.db file and it was created at 3:33 today.

I have Carbon Copy Cloner and use it for a weekly backup to a remote SSD drive. There are a year's-worth or so of weekly backups on that device. I tried trashing Firefox and reinstalling it from last week’s backup. While this worked, it didn’t solve the issue; it was still like a fresh copy of Firefox with no bookmarks.

I’m hopeful that I can restore the bulk of the lost bookmarks from CCC but I have no clue as to which files/folders to restore and I don’t want to guess. If you think this is possible, please tell me which files or folders to replace. Should I delete the files to be replaced from the current system and if so where are they located? I’m comfortable using Terminal for basic purposes but need explicit directions for entering commands and navigating to locations or files.

Thanks for your time,

David

Hello, I'm a web developer. I'm using the Firefox Developer Edition and currently working on a project that requires caret manipulation. I have this function right here that fetches the caret's client rect: ``` function getCaretRect(): DOMRect | null {

 const sel = window.getSelection()
 if (!sel || sel.rangeCount === 0) return null

 const range = sel.getRangeAt(0)
 const rects = range.getClientRects()
 if (rects.length === 0) return null

 return rects[0]

} ``` Here is where the issue arises. Suppose I have a contenteditable div with two line breaks (no new lines), and the second line is smaller than the first one. If the caret is positioned somewhere that is further than the end of the second line, and I press the down arrow key, then left, for some reason the caret rect I get has all values set to zero, like this: `{ x: 0, y: 0, width: 0, height: 0, top: 0, right: 0, bottom: 0, left: 0 }` I will add an image to explain further.

I don't have this issue on Chromium based browsers, but cross browser support is important for me.

There is one more issue to do with caret manipulation which is how contenteditable divs are handled. On a Chromium based browser, if I have a parent div that's contenteditable, then another div that's not contenteditable (contenteditable="false" explicitly), then two children divs which are both contenteditable (or more), I can navigate through the divs freely using the arrow keys and focus is managed better alongside event handlers. This is not present on Firefox, however.

If this is not the right place to ask for help then please guide me where is more suitable.

Im using Ubuntu 22.04 LTS Intel cpu I7 9th gen NVIDIA gpu but i disabled it My problem is that the Picture in Picture mode isnt sticky if i press anything it vanishes from view.

When I login to my main Firefox browser and then access a website within a short while the browser screen opens up again automatically. In other words, a second window which is very irritating. How can I stop this from happening?

It started this morning (6/23/24) the page for a YouTube video will load but the video doesn't play. I have cleared the cookies and cache, shut the browser down, restarted the computer, turned off all the extensions, and have turned off hardware acceleration. Nothing has changed, I can watch other videos on Firefox and Youtube work as normal on other browsers. Last night (6/22/26) before shutting down may computer for the night I had an update for Firefox and shut the browser so it could update. The image is of what the video section is displaying.