Lost personalization of Windows10 and Firefox after a power failure.

Re-booting following a power failure, I entered my pin & received a message something like, "Would you like to sign out? If you continue you risk losing personal data… (ďalšie informácie)

Re-booting following a power failure, I entered my pin & received a message something like, "Would you like to sign out? If you continue you risk losing personal data. You can protect your data by signing out, then signing in again". So I signed out, then signed in again and the boot proceeded but it was like a brand new installation. Desktop background was Windows blue, about half my desktop icons gone, all default apps reset, in Firefox all my plug-ins/extensions gone, all my bookmarks gone. And Windows Settings now won't let me set Firefox as the default browser and when FF offers to set itself as the default browser, that doesn't work either.

I've got the feeling this is some kind of identity issue gone awry but I don't know how to fix it. Hoping someone on this forum recognizes the problem, and knows a solution. Thanks for any help offered.

Otázku položil(a) vimy100 Pred 2 dňami

Trying to update email address

Am trying to update my email address. When I try to make the secondary the primary, it wants a verification code entered. The field for this code will not let me paste it… (ďalšie informácie)

Am trying to update my email address. When I try to make the secondary the primary, it wants a verification code entered. The field for this code will not let me paste it or enter it manually. Will this glitch be fixed soon?

Otázku položil(a) Carmen Pred 1 týždňom

Hacked?

Hello, I recently find products added to check out from various sites to purchase. I use all my pcs and other devices. They are all password protected. No one uses my dev… (ďalšie informácie)

Hello, I recently find products added to check out from various sites to purchase. I use all my pcs and other devices. They are all password protected. No one uses my devices. I think some one got my account. I changed the password. Can you help me about this topic Kind regards sami

Otázku položil(a) smu.uludgn Pred 2 dňami

firefox extension can't read and change data on this site

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing … (ďalšie informácie)

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing me from using the LingQ importer extention.

Otázku položil(a) ElJay1951 Pred 1 týždňom

Posledná odpoveď od jscher2000 - Support Volunteer Pred 1 týždňom

Default speaker settings do not work correctly in Firefox

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple… (ďalšie informácie)

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple calling platforms (tested in Genesys Cloud and Teams), we are not able to adjust the settings for the speaker that audio plays from. We can adjust the default microphone setting, but not the speaker setting. This is only occurring in Firefox (works fine in Edge and Chrome).

Additionally, we've tried adjusting the default audio settings by going to Windows > Sound settings > App volume and device preferences, and changing the settings specifically for Firefox on this page. This does not work. When we check Teams or Genesys Cloud, it seems like Firefox is just picking any default without a rhyme or reason.

Any assistance would be greatly appreciated.

Otázku položil(a) gbishop61 Pred 1 týždňom

Posledná odpoveď od zeroknight Pred 1 týždňom

recaptcha problem

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck… (ďalšie informácie)

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck on infinite loading. Every website I visited the problem was there. I tried fixing it from the tips I found in the forum here but nothing seems to work. I was frustrated. Then I tried Brave browser and it was working. Please help me fix this problem. Thank you.

Otázku položil(a) MOVIE BOSS Pred 1 týždňom

Posledná odpoveď od cor-el Pred 4 dňami

hyatt.com still does not work

Hyatt.com can be loaded on other browsers but not on Firefox. There is just a blank page with no error message. There is an archived thread on support.mozilla.or called "… (ďalšie informácie)

Hyatt.com can be loaded on other browsers but not on Firefox. There is just a blank page with no error message. There is an archived thread on support.mozilla.or called "hyatt.com". The suggested solutions don't work or are too complicated. So please solve the problem. And STOP archiving threads that are still an unsolved problem! Am using Win8.1 and auto-updating Firefox.

Otázku položil(a) janeintoronto Pred 2 dňami

Staying in Icloud.com mail

To check my icloud email, I log into icloud.com, enter my password, got through a two step authorization process and ask to stay signed in. I successfully access my emai… (ďalšie informácie)

To check my icloud email, I log into icloud.com, enter my password, got through a two step authorization process and ask to stay signed in. I successfully access my email messages. When opening a message that has a hyperlink, I lose the iclolud connection. The link opens in a new browser window, but when i return to the email I am frequently signed out. Apple support does not know what the issue is; they suggested a different browser. This does not seem to happen with Microsoft Edge - and I don't want to use it.

Thanks for your help David Bartold; dwb0224@icloud.com

Otázku položil(a) dwb-nena Pred 4 dňami

YouTube on Firefox

I have been using Firefox on my Mac for years with no problems. Recently, however, I have been having trouble running YouTube. I get to the correct page for the video I… (ďalšie informácie)

I have been using Firefox on my Mac for years with no problems. Recently, however, I have been having trouble running YouTube. I get to the correct page for the video I want but the video itself does not show up, just the background for the page. Any idea what I might have done to create this problem?

Otázku položil(a) Neach Pred 3 dňami

Firefox Facetime Unable to stop Screen Sharing

I have a 2019 Macbook Pro 16" and whenever I share a FireFox window on facetime, I'm unable to stop sharing it until I end the Facetime call. Even then, the sharing scre… (ďalšie informácie)

I have a 2019 Macbook Pro 16" and whenever I share a FireFox window on facetime, I'm unable to stop sharing it until I end the Facetime call. Even then, the sharing screen notification still appears in the top right in the menu bar and I'm unable to share my screen for future Facetime calls unless I restart my laptop (thus removing the problem). Is this a known issue, and is there a way to fix it other than restarting my laptop?

Video of issue Video of issue

Otázku položil(a) clayeddy00 Pred 3 dňami

New tabe opens to blank page not my home page

New tab opens to blank page and not my home page, which is Google. I have been to setting and went to the drop down box for tab settings but it only gives me an option to… (ďalšie informácie)

New tab opens to blank page and not my home page, which is Google. I have been to setting and went to the drop down box for tab settings but it only gives me an option to make firefox my home page or a blank page. I want Google to be what appears in my new tab when I click on the little + isgn.

Otázku položil(a) Matt C Pred 4 dňami

  • Vyriešené

Failed to check for updates

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the … (ďalšie informácie)

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.

Otázku položil(a) Ethan Pred 6 dňami

Na otázku odpovedal(a) Ethan Pred 4 dňami

After automatic update/installation of Firefox 125.0.3 recaptcha does not work on any website requiring this

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime… (ďalšie informácie)

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime and the latest version (for me) of Firefox was installed. Every time I try to use a site requiring recaptcha, the wheel spins and I get no choice to log in. I've cleared cookies and my cache, refreshed Firefox, etc. Nothing works.

Otázku položil(a) sgabardi Pred 5 dňami

Posledná odpoveď od James Pred 4 dňami

  • Vyriešené

severely broken webpage loading (for specifically roblox)

this is definitely a unique issue i have not ever had, LOL i'm running into a very strange issue where only the roblox page is not loading properly. everything else seem… (ďalšie informácie)

this is definitely a unique issue i have not ever had, LOL

i'm running into a very strange issue where only the roblox page is not loading properly. everything else seems to work just fine; trying to load roblox on google chrome works fine too! ive turned off my extensions and run it in troubleshoot mode, i've updated the browser and my pc and my drivers, nothing seems to want to fix it. i'm not very sure what's going on. it's very funny, but definitely troublesome- the website is not navigatable in this state.

it randomly popped up like this last night, i was under the impression roblox itself was down because my friend in the call at the time had been talking about how slow the site is. upon digging deeper and asking around, nobody else is having the issue i'm having so i'm lead to believe its a me issue

Otázku položil(a) kindlingbird Pred 4 dňami

Na otázku odpovedal(a) cor-el Pred 4 dňami

cannot restore history

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the or… (ďalšie informácie)

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the original browsing window with the multiple open tabs.

Would really appreciate help on this, if possible, as the many multiple tabs contained family history research that will be difficult to impossible to duplicate.

Thank you.

Otázku položil(a) jengel1600 Pred 3 týždňami

Posledná odpoveď od jscher2000 - Support Volunteer Pred 3 týždňami