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Windows 8, FireFox ver 26, Contacts not loading

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I'm currently using Windows 8 and the latest FireFox version 26.0. When I try to forward an email and click on "To:" the pop-up for loading contacts comes up with a continues circle in the middle of the loading contacts pop-up but my contacts list does not load. This Gmail "To:" option works when using IE with no problems. I tried starting FireFox in safe mode and insured all extensions were disabled and got the same results. This problem started occurring only within the past few days. I didn't have this problem before. I have not upgraded Firefox recently nor have added any extensions or add-ons since last June of 2013. I need some suggestions. Thanks

I'm currently using Windows 8 and the latest FireFox version 26.0. When I try to forward an email and click on "To:" the pop-up for loading contacts comes up with a continues circle in the middle of the loading contacts pop-up but my contacts list does not load. This Gmail "To:" option works when using IE with no problems. I tried starting FireFox in safe mode and insured all extensions were disabled and got the same results. This problem started occurring only within the past few days. I didn't have this problem before. I have not upgraded Firefox recently nor have added any extensions or add-ons since last June of 2013. I need some suggestions. Thanks

Vybrané riešenie

In case you haven't tried it...

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove your Google cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page, logging in, and trying the button again. Does that help?

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Vybrané riešenie

In case you haven't tried it...

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove your Google cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page, logging in, and trying the button again. Does that help?