Cannot open a downloaded driver for my Virgin Broadband USB device.
Device is not detect, and will not install. Windows troubleshooter message states: Data Interface ---- Driver Not Found.
Message states: Device Driver Software Not Found
Downloaded Driver from link given to me by Virgin Tech Support.
Download appears in FireFox download window, but I can not open it to launch/install the driver. PnP feature of Broadband Device will not autoinstall, or allow "Click On" option, in device programming, pull down menu.
Všetky odpovede (7)
If you right-click the item in the Downloads list (Ctrl+j to re-open) and choose Open Containing Folder, can you launch it (double-click) from that folder? Keep an eye out for a UAC prompt (Windows 7 installation permission dialog), which sometimes ends up behind your current application.
If Open Containing Folder is grayed out, try downloading to a different location.
Upravil(a) jscher2000 - Support Volunteer dňa
Open Containing Folder is grayed out. I will try another download to another location. How do I direct where the download location is? My windows OS says it should default to Documents, or Pictures. Not sure how to change those options. Please advise in, "I barely know Windowsese" ; p
To take control of where Firefox saves downloads, go to:
orange Firefox button or classic Tools menu > Options > General
In the Downloads section, choose "Always ask me where to save files"
Was able to do that. Good directions from you, thanks. I will try the download again tomorrow, when I can retrieve the URL from the manufacturer/Virgin. Question, can I retrieve the link from the download that is in the FireFox download manager at present?
Was able to copy and paste the link to the URL in my "address bar?". Performed download again. I did not see an option of where to save it. Download Mgr. options still grayed out. Observations: 1. downloaded to/open file with Windows Explorer message window appear, just clicked OK. 2. Message notes that file is compressed/.zip file? Does it need to be unzipped to open? If so, how?
https://doc-0k-4o-docs.googleusercontent.com/docs/securesc/d25mefogv7dhp220u88ik4llsa9j46q9/jsarfeq003sh89ii169tp89hsnbda1h3/1336176000000/01582251471349642813/05117163311146546223/0B9nmw2Nv8RaaYWFhMmU4YjEtOGE5Zi00NjIzLWJhNjctNzI4ZTk5NTFhYzc2?e=download&nonce=sfvmrr2cim84q&user=05117163311146546223&hash=oqk259109juluoeru1dg4f55o26k9kohThis is the link, pasted here, best I can do for now.
That link seems very odd for a device driver. Are you sure Virgin gave you the right link? What kind of router or modem is it?
Question, can I retrieve the link from the download that is in the FireFox download manager at present?
On the right-click menu, do you have the option to copy the download link?
Upravil(a) jscher2000 - Support Volunteer dňa