Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Learn More

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Trying to restore Firefox settings/bookmarks/etc on new computer.

  • 1 odpoveď
  • 0 má tento problém
  • 11 zobrazení
  • Posledná odpoveď od Paul

j.peterson
j.peterson
more options

After downloading Firefox browser from my organizations toolbox on my new enterprise Macbook Pro, I logged in using my email address, but my password was not recognized. After resetting my password and successfully logging in, none of my previous data is available. Is there a way to find this data from my last back up? I do have my Mozilla recovery key.

After downloading Firefox browser from my organizations toolbox on my new enterprise Macbook Pro, I logged in using my email address, but my password was not recognized. After resetting my password and successfully logging in, none of my previous data is available. Is there a way to find this data from my last back up? I do have my Mozilla recovery key.

Všetky odpovede (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Unfortunately I do not think that is going to be possible. If you use the "forgotten password" route, data in sync between copies of Firefox is erased as a security measure.