Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Learn More

New Computer, Saved Logins are not showing when I log into Firefox account

  • 4 odpovede
  • 1 má tento problém
  • 4 zobrazenia
  • Posledná odpoveď od cor-el

more options

I'm working on a new computer, as my work laptop is being upgraded to Windows 11. In the meantime, I have logged into Firefox, but none of the login info that I had previously saved is available. I can still see it on my mobile browser, but not on this new laptop.

Am I just missing a step?

I'm working on a new computer, as my work laptop is being upgraded to Windows 11. In the meantime, I have logged into Firefox, but none of the login info that I had previously saved is available. I can still see it on my mobile browser, but not on this new laptop. Am I just missing a step?

Všetky odpovede (4)

more options

If it is a work computer, it may be that your company has set group policies so that the Password Manager and/or Sync doesn't work. This happened to me recently.

more options

I don't think that is the case, unless it is part of the Windows 11 rollout, because I was still able to access them on the original machine yesterday...

more options

Hi

Do you see the new computer listed under Connected Services when you access your Firefox Account at:

https://accounts.firefox.com/signin

more options

You can install the About Sync extension in Firefox 72 and newer on desktop to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).