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Can't log into bank account site

  • 7 odpovedí
  • 1 má tento problém
  • 29 zobrazení
  • Posledná odpoveď od FredMcD

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I can no longer log onto my bank's website, Schoolsfirstfcu.org. When I enter that site name in Firefox I get a message stating: SchoolsFirst Federal Credit Union website is currently unavailable.

We are working to bring the system back up as soon as possible.

We sincerely apologize for any inconvenience that this may have caused.

I can access the site by using Google Chrome or Microsoft Edge, but not Internet Explorer. What could the problem be when using Firefox?

Joe Rowland

Vybrané riešenie

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (7)

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Hi Joe

It seems to be opening fine for me. Do you have any add-ons installed in Firefox?

Pomohla vám táto odpoveď?

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when I open the "Add Ins" window it shows OpenH264 and Widevine. I have no idea what those are.

Pomohla vám táto odpoveď?

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OpenH264 and Widevine come with Firefox.

Are you still having problems with the website?

Pomohla vám táto odpoveď?

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Hi Fred,

yes, I still get that message when I try to go to the bank website.

Joe

Pomohla vám táto odpoveď?

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Vybrané riešenie

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Pomohla vám táto odpoveď?

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Hello Fred,

I cleared the cookies from the site that I'm trying to access and that seemed to solve the problem. I'm going to shut everything down and see if it still allows me to access the site.

Thank you, Joe

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I hope there are no further problems for you.

If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

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