Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Learn More

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Firefox not working

bogatkev
bogatkev
more options

Firefox has completely stopped working on my laptop and literally the only thing I can do is open it up. If I try to go to a website, go to the settings, go to the reset Firefox page I get a white screen. I've tried:

  • Resetting Firefox (couldn't make it there)
  • Uninstalling Firefox and reinstalling it
  • Uninstalling Firefox, deleting all of the Mozilla/Firefox files on my computer and reinstalling it

Is there an anything I can do besides reinstalling Windows?

Firefox has completely stopped working on my laptop and literally the only thing I can do is open it up. If I try to go to a website, go to the settings, go to the reset Firefox page I get a white screen. I've tried: *Resetting Firefox (couldn't make it there) *Uninstalling Firefox and reinstalling it *Uninstalling Firefox, deleting all of the Mozilla/Firefox files on my computer and reinstalling it Is there an anything I can do besides reinstalling Windows?

Vybrané riešenie

I don't know whether you have installed or uninstalled any other software recently, but earlier this year Firefox suddenly got more sensitive to changes in the shared Visual C Runtime files. Please see the following thread for a suggestion: https://support.mozilla.org/questions/1326304

Čítať túto odpoveď v kontexte 👍 1

Všetky odpovede (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Vybrané riešenie

I don't know whether you have installed or uninstalled any other software recently, but earlier this year Firefox suddenly got more sensitive to changes in the shared Visual C Runtime files. Please see the following thread for a suggestion: https://support.mozilla.org/questions/1326304