Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Learn More

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Firefox is is not able to sync on this device?

  • 1 odpoveď
  • 3 majú tento problém
  • 9 zobrazení
  • Posledná odpoveď od Paul

Marque Bonee'
Marque Bonee'
more options

I keep getting an error message saying: "unable to sync" etc. Please help me out. I also use the "Orfox" browser which constantly says it needs a proxy of which I Don't know much about. Please help me out on this issue as well? Thank you for your support.

I keep getting an error message saying: "unable to sync" etc. Please help me out. I also use the "Orfox" browser which constantly says it needs a proxy of which I Don't know much about. Please help me out on this issue as well? Thank you for your support.

Všetky odpovede (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Sync
  2. Tap on Synchronise now

This will “force” a synchronisation of the data that is on the local device storage.

We do not support the Orfox browser here, so I recommend you contact the Orfox support team.