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Can't start sync

  • 2 odpovede
  • 2 majú tento problém
  • 1 zobrazenie
  • Posledná odpoveď od siberianpult

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today I reinstall firefox, press sync and nothing happened, 1-2 seconds sync icon is blue and grey again, also typed that last sync was 1 January On another operation system, also sync not working, but there last sync was last Thursday and all bookmarks I see What happened? Sync servers not working due to I can't connect there?!

today I reinstall firefox, press sync and nothing happened, 1-2 seconds sync icon is blue and grey again, also typed that last sync was 1 January On another operation system, also sync not working, but there last sync was last Thursday and all bookmarks I see What happened? Sync servers not working due to I can't connect there?!
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Všetky odpovede (2)

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You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply.

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Yes, logs more than one, I upload last one


1519558336940 Sync.LogManager DEBUG Flushing file log 1519558336950 Sync.LogManager DEBUG Log cleanup threshold time: 1518694336950 1519558336973 Sync.LogManager DEBUG Done deleting files. 1519558337732 Services.Common.RESTRequest TRACE onStartRequest: GET https://profile.accounts.firefox.com/v1/profile 1519558337732 Services.Common.RESTRequest TRACE Channel for GET https://profile.accounts.firefox.com/v1/profile returned status code 0 1519558337732 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1519558337732 Services.Common.RESTRequest TRACE GET body: 1519558828437 Sync.ErrorHandler DEBUG Beginning user-triggered sync. 1519558828437 Sync.Service DEBUG User-Agent: Firefox/58.0.2 (Windows NT 6.3; Win64; x64) FxSync/1.60.0.20180206200532.desktop 1519558828437 Sync.Service INFO Starting sync at 2018-02-25 18:40:28 in browser session Y_kMdw0tww1i 1519558828437 Sync.Service DEBUG In sync: should login. 1519558828437 Sync.Service INFO Logging in the user. 1519558828437 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1519558828437 Sync.Service DEBUG Caching URLs under storage user base: https://sync-459-us-west-2.sync.services.mozilla.com/1.5/66040405/ 1519558828437 Sync.Service INFO User logged in successfully - verifying login. 1519558828437 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1519558828437 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1519558828438 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1519558829391 Sync.Resource DEBUG mesg: GET fail 401 https://sync-459-us-west-2.sync.services.mozilla.com/1.5/66040405/info/collections 1519558829392 Sync.Resource DEBUG GET fail 401 https://sync-459-us-west-2.sync.services.mozilla.com/1.5/66040405/info/collections 1519558829392 Sync.Resource WARN GET request to https://sync-459-us-west-2.sync.services.mozilla.com/1.5/66040405/info/collections failed with status 401 1519558829392 Sync.Service WARN 401: login failed. 1519558829392 Sync.BrowserIDManager DEBUG _findCluster has a pre-existing clusterURL, so discarding the current token 1519558829392 FirefoxAccounts DEBUG already verified 1519558829392 Sync.BrowserIDManager INFO Getting an assertion from: https://token.services.mozilla.com/1.0/sync/1.5 1519558829392 FirefoxAccounts DEBUG enter getAssertion() 1519558829393 FirefoxAccounts DEBUG getKeypairAndCertificate: already have keyPair and certificate 1519558829393 FirefoxAccounts DEBUG getAssertionFromCert 1519558829393 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true 1519558829393 Sync.BrowserIDManager DEBUG Getting a token 1519558829393 Common.TokenServerClient DEBUG Beginning BID assertion exchange: https://token.services.mozilla.com/1.0/sync/1.5 1519558829394 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1519558829394 Services.Common.RESTRequest TRACE HTTP Header accept: application/json 1519558829394 Services.Common.RESTRequest TRACE HTTP Header authorization: ***** (suppressed) 1519558829394 Services.Common.RESTRequest TRACE HTTP Header x-client-state: 1b272305f4d0222a18d25066296a3ab2 1519558830164 Services.Common.RESTRequest TRACE onStartRequest: GET https://token.services.mozilla.com/1.0/sync/1.5 1519558830164 Services.Common.RESTRequest TRACE Channel for GET https://token.services.mozilla.com/1.0/sync/1.5 returned status code 0 1519558830164 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 200 1519558830165 Services.Common.RESTRequest TRACE GET body: {"uid": 66040405, "hashalg": "sha256", "api_endpoint": "https://sync-459-us-west-2.sync.services.mozilla.com/1.5/66040405", "duration": 3600, "key": "Y-_Jzeq8U3p2__UEUwTelTOZ-cBeqgG_KqmNRVwBlTk=", "hashed_fxa_uid": "72dfa093329c0b17b5490ad94c72860a", "id": "eyJub2RlIjogImh0dHBzOi8vc3luYy00NTktdXMtd2VzdC0yLnN5bmMuc2VydmljZXMubW96aWxsYS5jb20iLCAidWlkIjogNjYwNDA0MDUsICJleHBpcmVzIjogMTUxOTU2MjQyOSwgImZ4YV91aWQiOiAiNzJkZmEwOTMzMjljMGIxN2I1NDkwYWQ5NGM3Mjg2MGEiLCAic2FsdCI6ICJiMGI3NjgiLCAiZGV2aWNlX2lkIjogIjg2ZGFiNThjYjlmZGMyNDEzZGE3ZTBjM2RhY2JhYjVjIn1rzF3h7ehXXm3MV5EztUD2Na_Cqzu_LqIB2_ke-UvnbQ=="} 1519558830165 Common.TokenServerClient DEBUG Got token response: 200 1519558830165 Common.TokenServerClient DEBUG Successful token response 1519558830165 Sync.BrowserIDManager DEBUG Successfully got a sync token 1519558830165 Sync.BrowserIDManager DEBUG _findCluster returning https://sync-459-us-west-2.sync.services.mozilla.com/1.5/66040405/ 1519558830166 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1519558830166 FirefoxAccounts DEBUG getOAuthToken enter 1519558830166 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1519558830167 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1519558830167 Services.Common.RESTRequest TRACE HTTP Header authorization: ***** (suppressed) 1519558830167 Services.Common.RESTRequest TRACE HTTP Header accept: application/json 1519558830167 Services.Common.RESTRequest TRACE HTTP Header if-none-match: "f3dbad49e88fa8c3c2211db18761c832e2042045-gzip" 1519558830167 Sync.BrowserIDManager DEBUG Cluster value = https://sync-459-us-west-2.sync.services.mozilla.com/1.5/66040405/ 1519558830167 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1519558830167 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1519558830167 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1519558830167 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. 1519558830167 Sync.ErrorHandler ERROR Sync encountered a login error 1519558830168 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network (resource://services-sync/service.js:844:15) JS Stack trace: onNotify@service.js:844:15 1519558830169 Sync.Service DEBUG Not syncing: login returned false. 1519558830169 Sync.ErrorHandler DEBUG Addons installed: 4 1519558830169 Sync.ErrorHandler DEBUG - а”аОбб‚бƒаП аК а бƒб‚б€аЕаКаЕб€бƒ, version 2.1.0, id public.proartex@gmail.com 1519558830169 Sync.ErrorHandler DEBUG - EverSync - Sync bookmarks, backup favorites, version 15.1.8, id fvdmedia@gmail.com 1519558830169 Sync.ErrorHandler DEBUG - Speed Dial [FVD] New Tab Page, 3D Wall, Sync, version 64.3.5, id pavel.sherbakov@gmail.com 1519558830170 Sync.ErrorHandler DEBUG - Kaspersky Protection, version 5.0.141.19d-20180116131102, id light_plugin_F6F079488B53499DB99380A7E11A93F6@kaspersky.com