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Firefox Stopped working - very unstable

  • 1 odpoveď
  • 1 má tento problém
  • 6 zobrazení
  • Posledná odpoveď od philipp

sargan
sargan
more options

I had a previous Q that arose out of slowness. Opening this Q as it is specific.

Windows PC W10 running FF 55.0.3 32 bit

FF this past week has become unstable - initial instruction to deinstall and reinstall ended up with 2 instances .... and kept having 'Tab crash error' Did full remove of both, and deleted Mozzila folder.

Clean reinstall .... only add on is spellchecker & UK dictionary.

Sometimes it works for 30 min, others it crashes every few minutes ... with the pop-up window advising this .... it often restarts with restore to same page - but not always. Now so unreliable have had to switch to other Browser for video conf and screen sharing. Other browser and all other Apps are totally fine. Several times yesterday it even crashed on startup ... so not a particular url related.

It also sent 2 crash reports to you .......can I get some feedback using those reports ? ..... keen to get this fixed.

Does it need an even deeper 'remove' with for example registry clean.

I had a previous Q that arose out of slowness. Opening this Q as it is specific. Windows PC W10 running FF 55.0.3 32 bit FF this past week has become unstable - initial instruction to deinstall and reinstall ended up with 2 instances .... and kept having 'Tab crash error' Did full remove of both, and deleted Mozzila folder. Clean reinstall .... only add on is spellchecker & UK dictionary. Sometimes it works for 30 min, others it crashes every few minutes ... with the pop-up window advising this .... it often restarts with restore to same page - but not always. Now so unreliable have had to switch to other Browser for video conf and screen sharing. Other browser and all other Apps are totally fine. Several times yesterday it even crashed on startup ... so not a particular url related. It also sent 2 crash reports to you .......can I get some feedback using those reports ? ..... keen to get this fixed. Does it need an even deeper 'remove' with for example registry clean.

Všetky odpovede (1)

philipp
philipp
  • Moderator
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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.