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Firefox crashes

  • 2 odpovede
  • 1 má tento problém
  • 6 zobrazení
  • Posledná odpoveď od apollo18

apollo18
apollo18
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Firefox crashes on startup I've done an uninstalled and re-installed with no effect. Report Id: bp-70cede3c-edb3-4d8f-a4c6-e30c42160913

Firefox crashes on startup I've done an uninstalled and re-installed with no effect. Report Id: bp-70cede3c-edb3-4d8f-a4c6-e30c42160913

Vybrané riešenie

hi apollo18, thanks for providing a crash report id. we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://download.mozilla.org/?product=firefox-48.0.2-sha1&os=win&lang=en-US

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Všetky odpovede (2)

philipp
philipp
  • Moderator
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Vybrané riešenie

hi apollo18, thanks for providing a crash report id. we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://download.mozilla.org/?product=firefox-48.0.2-sha1&os=win&lang=en-US

apollo18
apollo18 Autor otázky
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Many thanks for your help on this Philipp