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I was blindsided with the new Firefox without any prior noitification about the change. Two bank files I downloaded with the current Firefox are not present

  • 1 odpoveď
  • 1 má tento problém
  • 6 zobrazení
  • Posledná odpoveď od cor-el

Elixer
Elixer
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A red flag went up in my face when I downloaded two files from my bank account and they were not in the designated folder I expected them to be. I was blindsided with the new Firefox Left a folder that said "Old Firefox Data" on my desktop. I got suspicious when my files went missing after I downloaded them with the new Firefox from my bank. I searched everywhere on my computer but I have no idea where they are. I watched them being downloaded and I double checked the download arrow and they did show up as being downloaded. When I went to the secured folder where they should have been, there was nothing shown of the two Excel files. What happened? I'm concerned about the missing files because of personal financial information. This made me suspicious of the new Firefox Browser that I took for granted without checking. I will update should I find them on the computer.... I downloaded Firefox again and recognized the new version 44. I am concerned about impostors.

A red flag went up in my face when I downloaded two files from my bank account and they were not in the designated folder I expected them to be. I was blindsided with the new Firefox Left a folder that said "Old Firefox Data" on my desktop. I got suspicious when my files went missing after I downloaded them with the new Firefox from my bank. I searched everywhere on my computer but I have no idea where they are. I watched them being downloaded and I double checked the download arrow and they did show up as being downloaded. When I went to the secured folder where they should have been, there was nothing shown of the two Excel files. What happened? I'm concerned about the missing files because of personal financial information. This made me suspicious of the new Firefox Browser that I took for granted without checking. I will update should I find them on the computer.... I downloaded Firefox again and recognized the new version 44. I am concerned about impostors.

Všetky odpovede (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Sounds that you have used the refresh feature and have created a new profile.

When you use the Refresh Firefox feature then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported. The current profile folder will be moved to an "Old Firefox Data" folder on the desktop. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover data from the "Old Firefox Data" folder on the desktop, but be cautious not to copy corrupted files to avoid carrying over problems.

You can try to copy the cert8.db file from the "Old Firefox Data" folder on the desktop to the current profile folder.

You can use this button to go to the current Firefox profile folder:

You can copy files like these to the current Firefox profile folder to recover specific data.

  • bookmarks and history: places.sqlite
  • bookmark backups: JSON backups in the bookmarkbackups folder
  • SQLite files like cookies.sqlite (cookies) and formhistory.sqlite (saved form data)
  • logins.json and key3.db (decryption key) for Passwords saved in the Password Manager
  • cert8.db and possibly cert_override.txt for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite and possibly content-prefs.sqlite for Permissions and Site Preferences
  • sessionstore.js for open tabs and pinned tabs and tab groups

See also: