Firefox has gone completely black and won't quit. I can't even shut off my computer because I get an error message that says Firefox is preventing it.
It was working fine and I had no problems, and then one day I tried opening a window and it froze. When I tried quiting the program my whole window went black. The x to the close the window doesn't work. The only option I have in my tool bar is Firefox and nothing happens when I try to quit firefox. Every time I try to shut down my computer Firefox prevents it. I haven't updated Firefox yet, so it's an older program, but only by a month or two. What's going on and how do I fix it?
Všetky odpovede (5)
mbratlie said
It was working fine and I had no problems, and then one day I tried opening a window and it froze. When I tried quiting the program my whole window went black. The x to the close the window doesn't work. The only option I have in my tool bar is Firefox and nothing happens when I try to quit firefox. Every time I try to shut down my computer Firefox prevents it. I haven't updated Firefox yet, so it's an older program, but only by a month or two. What's going on and how do I fix it?
Can you update Firefox to see if that fixes it? Does the problem occur regularly or did it just happen once?
If the problem keeps happening, you can try uninstalling and reinstalling the application by going to your Applications folder, dragging the Firefox icon to the Trash, then re-downloading Firefox by clicking here.
mbratlie said
It was working fine and I had no problems, and then one day I tried opening a window and it froze. When I tried quiting the program my whole window went black. The x to the close the window doesn't work. The only option I have in my tool bar is Firefox and nothing happens when I try to quit firefox. Every time I try to shut down my computer Firefox prevents it. I haven't updated Firefox yet, so it's an older program, but only by a month or two. What's going on and how do I fix it?
This is the first time it's ever happened. I downloaded the new operating system for Firefox but I can't install it until the Firefox currently running on my laptop quits, which it won't.
Tell your computer to shut down. If a window comes up saying a program is having trouble, give it a few minutes, then use the close anyway button.