Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Learn More

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Why can't I install update my FFOS in ZTE Open C?

  • 1 odpoveď
  • 3 majú tento problém
  • 4 zobrazenia
  • Posledná odpoveď od Ralph Daub

Anup
Anup
more options

I tried downloading update from the Software update option. My phone downloads the updates but after that shows Update failed. I have tried and failed several times. Then I tried installing different update packages from SD Card in Boot menu. But "Signature verification failed".

What should I do?

I tried downloading update from the Software update option. My phone downloads the updates but after that shows Update failed. I have tried and failed several times. Then I tried installing different update packages from SD Card in Boot menu. But "Signature verification failed". What should I do?
Priložené obrázky

Všetky odpovede (1)

Ralph Daub
Ralph Daub
  • Locale Leader
more options

Hi Anup,

I am sorry to hear that you are having issues with your ZTE Open C device updates. I experienced this same issue in a ZTE Open C device in the past.

During that time, I opened a bug to track this issue:

Unfortunately, ZTE creates device-specific builds, and there is not much that Mozilla can do to resolve this issue directly. You should contact the support channels for ZTE directly, so that they may investigate and suggest possible solutions for this case.

For tracking purposes, can you please specify the version number and Build ID for your device, and where your device was purchased?

- Ralph