Форум поддержки Thunderbird

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the other two fail intermittently. OS is Windows 10 64-bit at 22H2 level It doesn't matter if Zonealarm is turned on or off. I have over 300GB of free space on disk.

Full error message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

Upon reopening Thunderbird mail today, I find that the latest update does not allow emails to be opened in a new window with one-click. Clicking on an email launches the message in a new tab instead of a window. Why create a new issue like this? DUMB . . . please fix.

Good Morning,

 I am having a problem accessing my email through Thunderbird.  I have a Comcast account.  Thunderbird won't access my new Comcast password therefore I cannot get my email thru thunderbird.  I have been on the phone with comcast and they suggested I contact you.  I am really hoping that you can help me with this because I've been using Thunderbird for a long time and I absolutely LOVE your email instead of using comcast website. When I try to put the new password in this is the message i get:
"Sending of password for user lmccleery1 did not succeed.  Mail server mail.comcast.net responded [AUTH] Authentication fail."  I also get the message: "login to server mail.comcast.net with username lmccleery1 failed."

The auth code is 1014.

 I will be anxiously awaiting your response and hopefully be able to resolve this issue.

Thank you so much, Linda McCleery

I'm going to ask this question again. Has anyone seen this? If so, what does it mean? When attaching a pdf or other file to an email, I can't open it to check it before sending.

C:\Users\***\Desktop\*****.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

What is a helper application and how do I fix this?

Thank you

Hello

I have a bizarre issue with attachments.

I open all attachments in their respective programs rather than preview within Thunderbird itself (I have also tried opening in preview but I get exactly the same problem).

When I receive an email with attachments, mainly Word, Excel or PDF docs, I click to open the attachment but nothing happens. If I save the attachments to my computer and try to open it says the attachment is empty or corrupt.

But, if I click to forward the email, I can then open the attachments as normal by clicking on them in the draft email and also then save them to the computer and they open as normal.

I am running the latest version - 115.10.1 (64-bit) and I have noticed this issue for about the last week or so. Otherwise everything seems to work as normal.

Any ideas on what is going on or ways to change this.

Thanks in advance

I get this message from Thunderbird on my desktop computer on app start up: ]Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to live.thunderbird.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

This started suddenly about a week ago.

I have Thunderbird on laptop that works fine.

How can fix this?

greig

Hello,

I have 3 email accounts. One is from my ISP and one is gmail and the other is gmail but not with a gmail.com address.

The one from my ISP has been out for several months. I can still read my emails by going to the ISP webpage. The other account that doesn't end in gmail.com suddenly stopped working yesterday. This is my work email account so I need to get it working.

Every time I would try to view emails, a Google window would pop up to log in. It doesn't accept my password. I checked my saved password and used it to no avail. My boss change the password to what I wanted it to be and Google refuses to accept it.

All my server settings are to the newer standard. I can't even log into my email via gmail.com.

I'm completely baffled by this. I'm also not some sort of novice.

I'm considering trying to archive the current year email's and then deleting the account and setting it up again. Perhaps my profile has been corrupted somehow??

I'd appreciate any suggestions on this matter.

Hi I am having problems with Thunderbird, i’m not sure if it’s to do with a windows 11 update or something else. Thunderbird is not responding also at the start of the ‘not responding’ emails from one of my accounts disappeared and then gradually started to reappear but didn’t get up to date and now just not responding st all. I have tried various things to resolve this, uninstalling and reinstalling Thunderbird, doing this and opening my pc in safe mode, doing this and opening Thunderbird in safe mode. Deleting and reinstalling the latest windows 11 update, reinstalling the latest Thunderbird update. I don’t know what to try next? I read somewhere to delete your profile, after saving it, and getting a new profile but no idea how to do this. Any help appreciated.

Hi there,

My grandmother on this account keeps receiving a enter primary password alert on her Thunderbird / Bigpond account. We've tried everything and when following the prompts to reset (tools > developer tools > etc) it won't come up with the evaluate button or reset button. We've tried the online sources but no success and she can't access her emails on her desktop. Please let me know what we can do !

Thunderbird will not open. the error message is: "Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window." Pressed the "Close Thunderbird" button, but no response. Checked Task Manager and ended the Thunderbird application...still no change. Uninstalled Thunderbird and downloaded .exe file and installed...still the same error message. Rebooted the computer...still not change. Can you please assist with this problem. Thankyou I

Can you please help me make it stop downloading my entire inboxes randomly. I've put up with this for years because my research has failed to find the right answer. It took an hour to download 5000 emails I already had over and over and over make it stop.

Unable to start -> Side-by side configuration error message Unable to uninstall -> Another Message says there is an unfinished thunderbird update, must restart pc. after restart, no update starts. back to the same situation. Unable to Re-Install -> Downloaded Installer, but installation gives the same "unfinished update error"

I already copied the "Thunderbird" Folder from the "AppData/Roaming" Folder. Is this the correct Data Backup so I don't loose my emails?

Please help.

I've been through all related articles in this forum to try to resolve this issue, as the popup keeps popping up.

This is what I've checked and did; 1- Checked Outgoing server (SMTP) settings - No trace of account there. 2- Produced a 'Troubleshooting Information" report; Nothing under 'Mail and News Accounts' 3- I've deleted my Calendar and made a new one. 4- Got HostGator on the phone and they confirm that my account is close and files deleted.

And it is still not resolved. Anyone knows how to resolve this issue ? Thanks

After many years of use, the delete button has stopped working. Moving any email into the deleted folder of local folders works, but I would prefer to have the delete button back.

Over the past two weeks Thunderbird has been constantly stopping without any notification, just goes to sleep and will not wake up. Have to restart the app to get it working, works for a while, then goes back to sleep. Really, really a pain. I am considering something else if this keeps up, every time I restart it windows takes information about the problem but does nothing to fix it. If you're going to beg for money, maybe you should make it work first?

Hi, I just got a new laptop and downloaded thunderbird. On the new computer, Thunderbird is slow to the point where I cannot use it. I've tried uninstalling it and reinstalling it, played with settings, and nothing seems to do the trick. I use a screen reader (JAWS) because I am blind but I've never had any issues with it before. It will work fine for a few minutes and then the slowness will begin. Any ideas how to resolve this?

I have recently set up and started using Thunderbird with all four of my email accounts. However, when composing an email in the "To" field, I find myself having to manually enter the full email addresses of recipients. Is there a way to access my address book from the imported emails to streamline this process?

This morning I suddenly could not send emails from Thunderbird. I contacted my ISP (Plusnet) and they demonstarted that if I used webmail I could send emails and they concluded there was a problem with thunderbird. They suggested removing my account and re-inputting it - which I did. Not only did this not answer the problem but all my folders to which I have moved messages have all disappeared. This is a huge problem for me. Are they all in the cloud? is there anyway I can retrieve them?