Форум сообщества Thunderbird

I am having trouble manually configuring an AOL email account (username@verizon.net). AOL's instructions say to manually configure the account. I tried to do that twice, once with IMAP and the other with POP.

Now, I have two email folders in Thunderbird that I cannot use. They are both empty because I get a message box that says "Login to server imap.aol.com with username@verizon.net failed." when I try to use them. When I use the same login credentials to login to the website mail.aol.com, they work.

I have to contact AOL as to why when I try to access the account with an email client (Thunderbird and Outlook) I'm getting password errors. In the meantime, how do I delete the two email folders created incorrectly in Thunderbird?

Thanks for your help.

Earlier in the week I did a successful downgrade from 115 to 102. It ran fine. Then, stupidly, I got the message that an upgrade was available and I permitted it. Stupid, Stupid, Stupid! What I got, of course was a new 115 (I don't know what the sub version was). So I followed the same procedure as before to go back to 102. This time, when 102 started I got a message that my profile was modified by 115 and might not be usable in 102 (Or words like that.) and TB terminated. Now when I start 102 I get the attached image. Since I did a full disk backup just before this TB "upgrade" I thought I could restore the previous profile of the same name. That didn't work, same message. I went back and retrieved a week old version of the profile and same result. profiles.ini lists the same file as default.

Did this new version of 115 corrupt my profile?.......Intentionally!!! Or leave something under a rock to trick 102 to not be able to use that profile and even older backups?

Where can I go from here? 102 can't use the only profile I have ever had starting 15 or more years ago?

I use Protonmail, and after a year of on-and-off back and forth with them, I finally have the bridge working with Thunderbird.

At any rate, I have been trying to import my contacts from the Protonmail webmail to Thunderbird. There is an export tool on the webmail site, and that seems to go fine - it creates a .vcf file. If I open that document, it has all of my contacts there. Then I open Thunderbird and use the import tool - that appears to go fine, but after I hit "finish" and look in the contacts, there are no addresses. I have shut down and rebooted, closed Thunderbird and re-opened it, tried all of this several times, but nothing changes.

I searched on here for threads on this and found things from 2015 saying that a .vcf file is for individual addresses only, but I'm thinking that must have changed? It is the only export option.

Can anyone help? I have TB 102.8.0, and I am on Cinnamon - Kernel: 5.15.0-67-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.6.8 tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy

Thank you.

TIA , Time to Migrate TB Portable to new computer : I was advised that all need to do is Copy this Folder C:\ThunderbirdPortable to new computer . But that doesn't bring over all my email accounts . Pls , what else do I need to do ? Thanks...

I desperately (sobbing here) need someone to hold my hand and walk me through this!!! I uninstalled the newest version (115) and installed the previous version (102) because of an outgoing mail problem. It gave me a warning that the newer version changed my profiles and it's not compatible so I downloaded the new version again. The import screen doesn't look anything like what it says in the help files. I don't have an option for importing from a previous version.

Please rescue me. I run a nonprofit and I have deadlines and meetings next week that I was supposed to make arrangements for and I've been dealing with this for almost a week.

I have been using Thunderbird for many years, untill march 2023. Then an authentication error made an end to it. I have tried everything I could find on internet, uninstalled Thunderbird, removed everything from the program / data / roaming directory, deleted everything I could find and checked that cookies are allowed. I have used BlueMail as an alternative but I love Thunderbird much more, so I now tried again to make a fresh start when a new installation of the latest version of Thunderbird. Connecting to the email server of caiway works fine, but I am unable to connect to a gmail. I have tried two different gmail accounts, both give the same error "Unable to connect". Is there anything I can do to solve this problem and enjoy using Thunderbird again?

Hi all,

I am in the midst of migrating a gmail account to another gmail account as I will be losing access to one in the near future. I have downloaded the email and everything I want using Google Takeout. This has created an mBox file. From there I downloaded Mozilla Thunderbird and logged onto this with the new gmail email address I want to use. I downloaded the ImportExport NG extension as well. From there I see the next step is to click on the local folder tab and go the the ImportExport NG tab, it's there that I don't have the import option like everyone else seems to have. See picture below to see what my options look like.

Any help with this will be greatly appreciated!

Hi

My name is Ivo. I use Thunderbird for all my Email-Accounts. Now I wanted to add another one, which is info@ivo-zimmermann.ch, but it does not work (pls see screenshots in the attachment).

info@ivo-zimmermann.ch works fine when I login directly on Gmail, it also worked fine to login here into the mozilla support. Also all other accounts that I have (for example info@kanai-zimmermann.ch) were no problem to install.

Do you have an idea where the problem is?

Thank you in advance Ivo

Hello, I installed Thunderbird using POP3 to download all emails from my Zoho Mail server to store them in my PC but although all emails appear now to be in the inbox, there are no subfolders, emails are grouped according to subject titles and I cannot seem to find the latest email on the list. What can I do to display them chronologically by date and restore subfolders and archives? Upon lauching, this is what I get. Thank you

I have three calendars that I use on one of Tbirds installed on one of my PCs. I can export two of them but not the third one. If I click on the third calendar in the left column then select export, nothing happens. When I do the same with the other two, a dialog box opens where I can change or add the ICS file and its destination folder. If I try using Events and Tasks to export, the same thing happens. It is a mystery to me. Does anyone know of a fix for this? I am using Tbird 102.11.0 (64-bit) release.

I am the tech admin at my school and one of my user's hard drives is totally full. I ran a sorted disk space command and found that the folder ~/Library/Thunderbird/Profiles/5itb4j1n.default/ImapMail/imap.googlemail.com is 57GB. The hard drive is only 120 GB! Needless to say, I need to get this off the computer. It is a MacBook Air M1 running OS Sonoma 14.1.1 (can't upgrade because no disk space!)

The user accesses her Gmail through Thunderbird. There are messages in her Thunderbird history that are not available to her in Gmail because she integrated Thunderbird previously with her Yahoomail (before we switched to Google for our mail server). So we cannot delete Thunderbird because she needs it to be able to access old emails.

I'd like to know some options for having her continue to use Thunderbird (because she likes its layout) but without Thunderbird downloading and keeping a copy of every message/attachment that arrives.

I also want to know the best way to backup her existing Thunderbird and then be able to access it in the future, so that if she does need to access her historical archive of email messages, she can.

I have cleaned and re-cleaned existing Thunderbird installation; export still creates a 2.7GB file which import fails with. HOW DO I MIGRATE MY PROFILE? (Firefox migrate was smooth as butter) I have used Thunderbird for 10 years, but am ready to switch to a different mail client if I can't get it migrated. PLEASE HELP!

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in when setting up new account. For connection security: SSL/TLS For authentication method: tried with Normal password, Encrypted password, and OAuth2 However, I am seeing the expected authentication window pop up when trying the OAuth2. For all three authentication method: errors are always the same --- unable to connect to your IMAP server. I've followed another instruction to change maximum number of server connections to cache into 1 or 10. Error messages were the same imap one. So, what should I do/try for next?

I was running an older version of Thunderbird (don't ask the version because the About screen now shows 115.3.1) that had a bland color scheme (best way to describe it) that I downloaded about 6 months ago. When I first opened TB today (before attempting an upgrade) I got a screen talking about the benefits of 115.3.1 and showing colorful screens with more options than I had with the current TB. With TB open, I went to Help > About Thunderbird and the screen showed an upgrade to 115.3.1 was available. I believe I clicked Upgrade (but the upgrade may have started on its own) and the new software downloaded. I saw a message saying I had to restart to complete the upgrade and assumed that meant restart my PC. I closed all applications and restarted the computer. Opening TB, I get the same old bland screen, definitely not 115.3.1. Going to Help > About Thunderbird now gets me the message that "Thunderbird is up to date." What did I do wrong and/or what should I do to get 115.3.1 installed and functioning? I'm running Windows 11. Thanks in advance.

New computer. Win 11 Thunderbird ver: 102.13.0 Set up my 3 existing mail accounts on the new machine; 2 work fine but my primary account cannot send (but it does receive emails). All accounts were created with identical settings (confirmed there's no misspellings, etc).

I deleted and recreated the primary account 4 times. Same problem each time I try and send an email, "can't authenticate outgoing server (SMTP)."

My service provider, Spectrum, doesn't support Thunderbird. Is there any chance that this SMTP problem is on Spectrum's server? Spectrum's online webmail service works sending/receiving email for that primary account.

Anyone got intel?,, ,

I want to transfer my email accounts and profiles from my Windows 10 machine to my Mac. Import failed. Following the instructions on Mozilla's site, I searched for my profiles folder on my Windows machine. Contrary to the instructions, which said there was ONE profile folder, there are 2: one in the "Roaming" folder and another in the "App Data > Local" folder. I copied both onto a usb stick, plugged the stick into my Mac installed Thunderbird, pointed Thunderbird to one of the 2 Thunderbird folders on my usb, and hit "import". Import failed. "Import failed unexpectedly, more information may be available in the Error Console". I have no idea where or what the Error Console is.

Any suggestions as to how to successfully migrate my profiles will be gratefully accepted.

i have an old win10 machine with a huge thunderbird profile - 37.9GB size / 75.2GB disk. i'd like to move it with Tools Export / Import to a new win11 machine.

on win10 i click thru tools > export > open profile folder

and in ...\thunderbird\profiles i select yhcc00j7.dan and export it to an external ssd.

it runs for hours and then a number of these appear: "Are you sure you want to copy with file without its properties? The file %2B...." has properties that can't be copied to the new location.... Type WDSEML file size 1.02KB....".

so i check "Do this for all current items" and hours later it finishes.

on win11 i click thru tools > import > import from another thunderbird profile > choose a profile and select the folder yhcc00j7.dan on the ssd and import everything > start

for a minute or so it says "importing .... 0%" but no new profile shows up in ...appdata\roaming\thunderbird\profiles\ and then "import failed unexpectedly" is displayed.

i've tried this twice. both machines have version 115.11.1 "esr update channel". what am i doing wrong?

TB kept telling me I needed to restart my computer to finish update. I did - multiple times. I tried to uninstall & found 2 versions in my Apps folder. I used uninstall for a version 78.7.1 installed 2/6/21. It keeps giving me the 'Need to restart" message. After multiple failures, I uninstalled a later version w/o any problems. Still can't uninstall 78.7.1. So tried to reinstall TB. It downloaded but when I get to the install screen, it says I need to restart to finish the update. Again, no results. How do I force the uninstall of TB that is obviously causing the problem so I can start fresh?

Hi, sorry to ask, but my E drive (where I keep data, etc) died. I do have backup and have the whole Thunderbird\Profiles folder. I watched the YT video, but I don't get it. It should just be easy to point the whole folder to it. All my stuff on C is fine, so it does come up with the email accts and the address book. I did try to do an Import, but got errors. Please Help! I am an OLD IT guy, so I am not stupid. It should be easier than this! I will attach 2 pics. Maybe someone will take pity on me...LOL.

FYI, I use an Over 10 year old W7Prof Installation, migrated thru about 3 pc's, on an i-5 (yes, I am lazy And Love W7) and my 1TB hard drive is over 12 years old (yes, I know...don't ask), And It DIED. So you can imagine what I been going thru since last Sat!!! WHAT A MESS AND BRAIN STRAIN!

Also, I HATE Gmail Web Mail!!!

Oh, and I have donated before. I had Windows Live Mail forever, but when Googley put the OAUTH PW mod in, I had to switch. I do like T-Bird. Sorry to write so much...Thanks again...

THANKS, Sam in FL