Форум поддержки Thunderbird

My email address and password were hacked today, so I can't get access to Thunderbird. I contacted my Webmail provider (Telstra - Australia) who have issued a new password that works in Webmail. However, apparently TB is only updated(?) once a month, and until then, my password isn't recognised by TB, so I can't get access to send and receive emails. I hope that makes sense. My questions are: is it true that I may have to wait up to 1 month to get this sorted; if an update is needed, when is the next date this will be done by TB; and is there any way that I can get my password sorted before the next update.

A probably related issue is that my Instagram account was hacked about 3 days ago and I got a scam email saying that my laptop had been accessed.

Thanks, Graham

Every day I notice this message pop up on the status line of TB. It's always the exact same message, compacting saved 1.5GB. Now, I'm pretty sure that I don't actually get 1.5GB of space savings every day, so why does this keep popping up?

My TB is running the current version.

I am running TB 91.7 in Win 10, with Bitdefender AV and firewall. When attempting to send an email, I received a popup indicating an issue with the SMTP outgoing server. (original message attached) (also original in and outgoing server settings attached). Upon checking the ISP's recommended settings, I discovered some updates (settings attached) and made those to TB (settings attached); I had to do some interpretation here, hopefully correctly. Attempted resend of message, still error messages (two popups attached). The webmail version works fine. Thanks.

I set Thunderbird up for the first time earlier today and wrongly opted for POP. I realise now that it means I can't see my Sent folder, etc, so I'd like to change to IMAP. Unfortunately the article explaining how to do this on your website does not relate to the newest version of Thunderbird, as installed today. I've tried deleting the programme and reinstalling but it's remembering that I chose POP and not letting me start with a clean slate. Please can you help me with this, as I'd love to use Thunderbird!

I have a friend whose G5 Mac Tower is running OS X 10.4 / System 9 and he needs to install ThunderBird.

ALL Of the System requirements for releases prior to 31 are missing. https://www.thunderbird.net/en-US/thunderbird/31.1.0/system-requirements/ None earlier than THAT.

Which Version of Thunderbird runs under Mac OS 10.4 ?

This issue shows up randomly, affecting a random number of messages. Issue is that one message will take over other messages following. Message notification will look normal in the inbox, but click on the message following X message, and the X message is what will appear. The subject line at the very top of the page will be from Y, but the rest of the information following will be from X. Two, three or more messages may be affected. Deleting X will make no difference. This time, four messages were affected.

After installing the latest update 91.0.9 (I think), TB starts, shows my 'folders' in the left column and 'event's in the right column, then, instead of showing the selected email folder, an hourglass appears for a few seconds and then nothing. I've sent multiple crash reports. I tried uninstalling and re-installing to no avail. I've used TB for 10+ years on both PC n MAC - first time it's left me high and dry. HELP !!

Is there an add-on for Thunderbird version 91 for importing emails from Windows Live Mail?

I tried "importexporttools-3.3.2" and it says it is has been corrupted, and besides it says it is for Thunderbird 14.0 - 60.

Thanks Murray

I have two email accounts. On the first one I cannot send or receive emails. I get message "login in to server imap.telstra.com with username *******@bigpond.net.au failed."

On the second I am receiving and sending emails but it is not saving my sent emails.

Any suggestions?

Hallo, i've updated my Thunderbird to 91.8.1 on my Kubuntu 18.04 Lini9x machine. I have some *.ics files attached as calendars via ftp (ftp://192.168.1.1/Kalender/xxx.ics). After the update Thunderbird/Lightning tries to open them in firefox.

Every time Thunderbird/Lightning syncronises the calendars, different tabs occur in Firefox trying to open the files. Thanks a lot in advance, Gruß

Andreas K.

I am having difficult connecting to mailboxes in Plesk Obsidian on a VPS. I can set up the mailboxes in Plesk and make a note of the password. I then go into TB and start the 'Add Mail Account' process. All goes well at first. I get a green message saying 'Configuration found by trying common server names' (automatic connection). When I click 'Done' TB whirrs for a bit and then comes back with a green message showing a tick and 'Checking Password' but an orange message saying 'Unable to log in at server. Probably wrong configuration, username or password'. If I try manual configuration I get a similar sequence (using ports 995 and 465, SSL/TLS and 'Normal password').

I do not have this problem when working with cPanel (on a different server, but very similar mailboxes and security settings). This suggests to me that there's something amiss in my Plesk settings, but what could it be?

I have searched around without success. Most articles that might help are for TB 31 (even the Plesk Obsidian on-line manual). Any suggestions, please?

When I reply to an e-mail using Thunderbird, quoted text appears (in Thunderbird) with a quote bar on the left as expected.

However, when the recipient gets the message in Outlook or GMail, the quote bars are missing. In GMail quoted text is indented and a slightly different color (though it's hard to see the difference). In Outlook the quoted text is just indented.

How do I get Thunderbird to include quote bars for quoted text in the sent message?

If I format the message (with quote bars) using markdown in a browser, and then cut/paste the formatted message into Thunderbird, then it appears as expected to recipients using Outlook and GMail. But that's a painful way to compose replies to Outlook and GMail users (IOW everybody I reply to).

I'm using Thunderbird for gmail in IMAP mode. In my IMAP folder, I have a Junk subfolder, and in my Gmail subfolder I have a Spam subfolder. What is the difference between these? Does Gmail determine Spam, and Thunderbird determine Junk? Are BOTH Spam and Junk used for the Thunderbird adaptive junk filter log?

I am getting daily phishing emails from .gmail where there are obviously no Google controls to prevent. How can I block the entire domain in Thunderbird? Thanks

In the email client I have just come from the Unread folder contains all unread messages irrespective of the folder they might be in. The Unread filter in Thunderbird appears to relate only to the highlighted folder. I have many folders, the list being long not all are visible on the 'home' view. This means that messages in folders far down the list are only visible if I scroll down looking for them. Is there a way to modify the Unread filter to ensure that all folders are searched for unread messages and displayed together? I am using TB 91.8.1.

Hi,

I, like a gjillion other people, received a notice from Google/gmail saying I'm likely to lose access through Thunderbird unless ... blah blah.

I was running TB v59. If stuff works I don't make changes. It makes life simpler. I did a heap of online reading and research about this and found lots of advice. I did the following;

• allowed cookies
• removed passwords
• changed authentication to OAuth2 in both IMAP and SMTP

I got the pop-up gmail/Google window asking me to login. My password is accepted. I am asked to allow access to gmail through Thunderbird. I allow. TB hangs sending security information and then crashes.

I assumed that it must be because I was on an older version of TB. I updated to the latest v91 and checked that the OAuth2 settings are as they should be. All good.

I got the pop-up gmail/Google window asking me to login. My password is accepted. I am asked to allow access to gmail through Thunderbird. I allow. TB waits of a bit and pops up a failure notification. This happens every time. If I click on "Get Messages" or I click on any of my folders, I get the gmail login popup, and I am asked to allow TB, AGAIN, and then failure. I cannot get past this.

I have done enough searching again, but I cannot find anything that helps. Can anyone here help with some guidance please.

I have uploaded shots of the various windows.

Thanks.

MAY 7, 2022 Hi: I'm using the 'BEST in the WORLD Mail-Program - THUNDERBIRD' for MANY YEARS together with my Email address with Frontier.com for ABOUT 20 Years - since their beginning of their Fiber OPTICS Technology! I was pretty happy with the FLAWLESS(!) Frontier.com Internet Service UNTIL they unfortunately hired the disorganized YAHOO-Server Service: this UNFRIENDLY YAHOO is once-in-a while interfering when I'm trying to LOGIN to my DEFAULT(!) THUNDERBIRD ...does NOT ALLOW me to LOGIN to THUNDERBIRD AT ALL ...ABSOLUTELY RIDICULOUS!!! I've OBTAINED HELPED several times in the past from Frontier.com Support but this is my MAIN REQUEST FROM MOZILLA FOR HELP: CAN ANYONE HELP ME TO FINALLY END THIS RIDICULOUS YAHOO-INTERFERENCE in my LOGIN TO MY THUNDERBIRD, PLEASE - AN EFFECTIVE HELP TO PUT THE END TO THIS BEHAVIOR OF THE YAHOO WILL BE GREATLY APPRECIATED ...?!? In advance - MANY thanks ...dh

These are the permanent download links for the latest Thunderbird EXE installation packages:

https://download.mozilla.org/?product=thunderbird-latest&os=win&lang=[LANGUAGE] https://download.mozilla.org/?product=thunderbird-latest&os=win64&lang=[LANGUAGE] https://download.mozilla.org/?product=thunderbird-beta-latest&os=win&lang=[LANGUAGE] https://download.mozilla.org/?product=thunderbird-beta-latest&os=win64&lang=[LANGUAGE]

I found them here https://ftp.mozilla.org/pub/thunderbird/releases/latest/README.txt and here https://ftp.mozilla.org/pub/thunderbird/releases/latest-beta/README.txt

Are there any permanent download links for the latest Thunderbird MSI installation packages?

If not, I recommend creating: https://download.mozilla.org/?product=thunderbird-msi-latest&os=win&lang=[LANGUAGE] https://download.mozilla.org/?product=thunderbird-msi-latest&os=win64&lang=[LANGUAGE]

I'm using a Mac Airbook with M1 chip, Monteray.

It is exceedingly frustrating to read the entire inboxes (8 email accounts) in tiny, tiny letters. Tried to upload screen shot but it didn't seem to work (just kept spinning).

I tried using the solution given by Toad-Hall here: https://support.mozilla.org/en-US/questions/1267898 But it didn't work.

I made the documents he said to make and put them in all 6 of my email profiles (i guess I have 6 profiles due to all the different email addresses in there?). But everything is still tiny, tiny letters. Very hard on the eyes.

When I go to view -> zoom, nothing gets bigger. The text within an individual email will enlarge, just not the text of the inboxes.

Please can you tell me a simple solution (I am not that techy and don't want to spend another 2 hours on fixing this) for how to get my thunderbird app to appear readable? Otherwise I think I will ruin my eyes! Thanks!

By the way even my excel and word items at 100% on the 13" screen are small. But I am able to enlarge that each time I open it.

I'm looking forward to Thunderbird 102 with its new features. However I would like to install and run it separately from my existing TB 91.9.0, essentially so as to treat version 102 as a beta and so that I can roll back to version 91.9.0 if I'm not happy with 102 and so that the revamped features such as the new address book will not cause irreversible change. Is there any information online to help with this, or does anyone have any advice? Thank you Andy