Форум поддержки Thunderbird

I'm at wits end. 1. I've been using TB for a very long time. Everything was working just fine until about a month ago. Now I don't receive email and can't send email. 2. I've tried working with my server provider (they say it's a TB issue). I've tried following several old responses - but have had no luck. So... 1. Did something change? 2. What do I need to do to get things working like they did before? Thanks

Hi, I'm trying to add a new Outlook e-mail address to Thunderbird but I keep getting the following message: "Configuration could not be verified, If your username and password are correct, it's likely that the server administrator has disabled the selected configuration for your account. Try selecting another protocol." I have tried both POP3 and IMAP but I get the same message. Any help would be appreciated.

In the new Thunderbird (why was the phantastic "old"-one being changed ?????) there is a "Import and Export Canter". I can't find it. where is it?

I am on Thunderbird 115.4.1

In the German article "News in Thunderbird Version 102" is stated that I can get a colored picture when selecting "Rich Text". I find no possibility of selecting "rich text". Where is it?

I am on Version 115.4.1

Thanks in advance!

How do I find the email I click on? I search for something, I see the email in the list of results, I click on said email and instead of opening it, it bring up the ENTIRE thread that it is embedded in and I have no idea which one it is! PLEASE FIX THIS! It used to open up the email you click on within the thread. Now it just shows the thread. This latest update has RUINED the search function.

The hard drive on my PC running Windows 10 crashed and I have a new one running Windows 11. I used Thunderbird on the old PC and am trying to set up Thunderbird on the new PC. My email account is with AOL. When setting up Thunderbird on the new PC, it asks for the password. I am trying to use the AOL password but it does not work. The same password works on other devices. I have no access to the data on the old hard drive. Any suggestions greatly appreciated.

My son's email address has been in my Address Book for years with no problems. Recently his emails have been going to Trash. His are the only ones going to Trash. How do I correct the problem?

I have recently started using Thunderbird 115.4.3 on a new laptop running Windows 11. I transferred my profile from my old laptop and set up my two email accounts as POP accounts. The problem is that Tbird is regularly crashing, mostly (maybe only?) when I delete messages from my Inbox. When I restart the program, it works fine except that all or most of the messages in Trash are now duplicated multiple times. Any ideas how to stop this behavior?

Dear Sirs,

I have a common layout for folders. If I create a new folder, Thunderbird 115.10.1 (and previous versions) always uses a different layout. Sometimes I forget to change the layout and when opening the newly created folder I am confused. I find it also annoying to always apply my folder layout to the newly created folders.

Is there any method/setting to define/set the layout for new folders?

Kind regards,

Jens

I have downloaded the addon cardbook. Now, how do i find my old address books that existed prior to the addon? Please do not leave a single step out on how to migrate back or forward or what ever i have to do to get my old tb moved to the new cardbook tb supernova. Thank you.

I have multiple nstmp files in a subfolder of IMAPMAIL of TBird 115 using GMail in Windows 115. The files range in size from 170 to 335 megs. Do I need to keep them all, or can some be deleted? On a weekly basis, I do move mails I want to archive from the server to Local Folders and compact the various folders, as well as regularly deleting mail I don't need from the IMAP Inbox. I keep mail in the IMAP Inbox that I need to be able to access from anywhere. It looks like the size of the NSTMP files seems to follow the historical size of the IMAP Inbox. Thanks!

I access a Gmail account with Thunderbird from browsers on differing machines. I also tried using Thunderbird itself to access the mail in Gmail.

So we have three different pieces here: A) Gmail account itself B) Thunderbird's view of the gmail account C) Thunderbird's local folders

What I was expecting was:

1) Thunderbird would pull copies of info on gmail (A) to Thunderbird's view of gmail account (B).

2) I would drag and drop folders or emails into the local folders (C) from Thunderbird's view of gmail account (B)

3) I would end up with gmail itself (A) having the email, Thunderbirds view of gmail account (B), and a copy in local folders (C).

You'll ask "Was it IMAP or SMTP/POP?". I entered the info in TB for the IMAP. There is SMTP information too that I see in TB. However, on gmail's settings on gmail itself says IMAP is disabled. POP is not disabled.

What I've got is confusion and things not where I expected.

1) I had Thunderbird pull info to its version of the gmail. 2) I dragged and dropped things (folders and emails) into local folders thinking I was making copies

Instead of what I expected, I ended up with:

Gmail account (A): All the tags somehow got pulled and the email is all sitting (I think maybe) in 'All Mail'. Not sure as there are hundreds of emails to look at an I think some things have been taken out of gmail.

Thunderbird's version of gmail account (B): Had a lot of email from gmail that had identical folders under the account in TB. Now those folders under TB's version of the email from gmail are empty.

Thunderbird's local folders (C): I think all the missing email from both gmail (A) and Thunderbird's version of the gmail account B) are now in local folders.

That's very much not the outcome I was looking for. I also was unclear was whether folders under the gmail account in Thunderbird were (in fact) local... the presence of the 'local folders' separately left me unsure.

I haven't used a mail client for personal use for a decade or more now. I use webmail (gmail). However, I wanted to do what I would have done in the old days - I wanted to pull down a copy of everything in gmail and save it (back when, it would have been as a .PST).

Mostly I was hoping for: I) Gmail mail is left on gmail. II) TB's version of the gmail account holds a copy of everything in gmail III) and I can backup, with a structure similar to gmail being preserved, a local repository (in whatever the right export format is these days) IV) If I'm in Thunderbird, I can send an email via gmail

I believe I can get every email that was messed up on gmail back there with some work. What I don't know is how to do what I want to do , as described immediately above. (Items I, II, III, and IV)

How can I do those things?

And are the folders under the gmail account representation in Thunderbird actually local? If so, why is there also local folders?

I've tried every single one of the settings options I can find including different Ports etc but I still cannot send emails (I can receive them though): "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.optusnet.com.au failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." I'm going nuts! This has only become an issue since the Optus outage and they won't help - they just blame Firefox.

I belong to a number of newsgroups where I save technical data from that is in the form of email. 1. How can I save messages, with header intact, to a text file as I could with Eudora? 2. When I start Thunderbird, what email is loaded into memory?

Within last 2 to 3 weeks I noticed that when I click Get Messages the momentary line of text at bottom-left typically says "there are no new messages", or the "number of messages" about to be downloaded. (This is not the notification window at lower right.) Recently the number of messages actually received is not always correct. For instance, this morning the message was clearly "downloading messages 3 of 3", but only one appeared as a new, unread message in my inbox. This has occurred several times, sometimes qty is correct, sometimes not. My first question is whether this is a bug in Thunderbird, or something I need to pursue with my email provider? Second question: I am only requesting those for my account, but might the "missing messages" be downloaded for my wife's email?

If missing messages are for my wife how do I fix it so I only download mine? She doesn't have admin rights and I made no changes to our account settings. If missing messages are not hers then I am seriously concerned about this issue.

What is going on with the designers of Thunderbird, and Firefox?

There was a time when they had these programs working real well, they were user friendly and intuitive.

Lately, with each release, more and more functionality seems to be push off into "add-ons"

For example, in Thunderbird the "Mark" button toggled the email as read or not and there was a little down arrow to the right I could click with more options.

Now, the little arrow button is still there, but it is always a drop down menu, so to mark a message as read I must make 2 clicks. I asked for help, but got a response to "try these addons"

There have been similar changes to Firefox.

Are the designers getting lazy and relying in third party people to do their work for them? Perhaps the new breed of designers are simply unable to it include working solutions in future versions? Is there a management decree to stop making these programs good, and off load these features to the end user (now I have to spend a lot of time researching a solution, and installing an add on that may or may not do what I want)

Perhaps there is some financial incentive, I guess it saves Mozilla labor costs of they can get volunteer third party people to do their work for them.

Thoughts?

Mark.