Форум поддержки Thunderbird

A suggestion for Thunderbird developers.

Currently attachments are hidden behind a collapsed menu, why?

Could we please start with that menu open? It would save me 50 clicks a day, which might be a few hours a year.

Hi Everyone: This is the first time I've ever gone to a "community" to ask for help. Please bear with me. I'm pretty simple minded and I am not a computer person. I was very happy with the old format. I would start an email, with another person or persons, and if the general topic was the same (such as a project I was working on with 1-2 people) I would use the "reply" or "reply all" to continue this string of e-mails. The recent changes now bring up different "tabs" at the top of the screen. This is very confusing and shows a series of emails that are generally not relevant to what needs to be addressed. It also does not always show who the current email is actually coming from. My question is: How can I go back to the old format. I found it simpler, easy to use, and more succinct.

I did a dumb thing. I transferred my TB (v 115.3.1 64) Profiles folder to OneDrive because I couldn't find a way to automatically back it up. However I wasn't able to make TB work so I transferred it back into Appdata\Roaming\Thunderbird. Now when I open TB, it has an old folder structure and emails up to 2020 but nothing beyond in any folder. The default profile is big, 25 GB or so. The setup is fine as it connects to my ISP and downloads current emails and those stored on the server. How can I recover the recent profile?

I just updated Thunderbird to 115.9.0 (64-bit) after many years. Took me a bit to get used to the new look-and-feel, but I do like it. Just noticed a change in how the compacting looks. With my old version, each time I did the compacting, I could see the progress down on the status toolbar, where it showed each folder as it was compacted on the left side and on the right side, a progress bar. I'm not seeing that now. In fact, I don't see any indication of the compacting progress at all. Am I missing something obvious? Thank you

Our organization uses GoDaddy which worked fine with Thunderbird until GoDaddy migrated to Microsoft Exchange 365/Outlook. According to GoDaddy, Microsoft does not allow any of the authentication protocols offered by Thunderbird for SMTP outgoing messages.

Thunderbird has helpfully added a Microsoft 365 option for SMTP settings in the latest update, but when you click that it says that you have to get a third-party paid app called OWL to make it work.

My question to Thunderbird: is this going to be the only answer to this problem or is it being worked on? Background is that the organization I work with has the GoDaddy Account so I have no control over that choice. I've used Thunderbird to keep my email out of the clutches of Microsoft Outlook and would like that to continue. I've also been donating to Thunderbird for years so I'm not opposed to paying. I just don't think I should have to use a 3rd party app for basic functionality.

I've received an email, along with <<29/12/2022, 12:04 pm You earned the New Member badge on Mozilla Connect>>. Thank you.

Regarding this email, I was preparing to be away from home and not accessing emails, when this arrived. I notice the link expires in fifteen minutes!! Even if I was home I am not necessarily sitting at computer.

I have just tried to go into the message via your link. I see this message << 413 Request Entity Too Large >>. I did submit a question so wonder if the question is answered via this link. It all seems very complex for we ageing users who are not too computer literate.

Is there a way for me to find out if my question has an answer?

I've tried emailing to Community@... and the email won't go! Message is re non-existent Domain. It would be great if there was a straight-forward way to email, for an answer to a question.

Thank you for reading.

I use ionos mail / thunderbird for edited email from public] @919roslyn.com I now get messages for multiple addresses from the ionos mail server. Ho\w do I limit to only [edited email from public] @919roslyn.com

Dear Support, I'm having issues TB 102.1.2 (32-bit). I receive Authentication failure while connecting to server imap.gmail.com Thank you Albert

 Application Basics

   Name: Thunderbird
   Version: 102.1.2
   Build ID: 20220808204007
   Distribution ID:

   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Firefox/102.0 Thunderbird/102.1.2
   OS: Windows_NT 10.0 19044
   OS Theme:

   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 3
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 11.2 GB
   Disk Space Available: 1,782 GB

 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, 0, 3

   account3:
     INCOMING: account3, , (imap) imap.gmail.com:993, 3, 10
     OUTGOING: , smtp.gmail.com:465, 3, 10, true

 Calendar Settings

   Home

     Name
     Value

     Name:
     Type: storage
     Disabled: true
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id2
     iMIP Disabled:
     iMIP Account:
     Organizer Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:

 Crash Reports for the Last 3 Days

 Remote Processes

   Type: Count

     Web Content: 1 / 8
     Isolated Web Content: 1
     GPU: 1

 Add-ons

     Name
     Type
     Version
     Enabled
     ID

       Amazon.com
       extension
       1.1
       true
       amazondotcom@search.mozilla.org

       Bing
       extension
       1.0
       true
       bing@search.mozilla.org

       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org

       Google
       extension
       1.0
       true
       google@search.mozilla.org

       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org

 Security Software

   Type: Name

     Antivirus: Microsoft Defender Antivirus
     Antispyware:
     Firewall: Windows Firewall

 Graphics

     Features
     Compositing: WebRender (Software)
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (Unknown)

EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 1 Driver Renderer: Google Inc. (Unknown) -- ANGLE (Unknown, Microsoft Basic Render Driver Direct3D11 vs_5_0 ps_5_0, D3D11-10.0.19041.546)
     WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
     WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: -
     WebGL 2 Driver Renderer: WebGL creation failed:

• AllowWebgl2:false restricts context creation on this system. ()

     WebGL 2 Driver Version: -
     WebGL 2 Driver Extensions: -
     WebGL 2 Extensions: -
     Direct2D: Blocked for your graphics card because of unresolved driver issues.
     Target Frame Rate: 64
     DirectWrite: true (10.0.19041.1566)

     GPU #1
     Active: Yes
     Description: Microsoft Basic Display Driver
     Vendor ID: 0x00ba
     Device ID: 0x00ba
     Driver Version: 10.0.19041.868
     Driver Date: 6-21-2006
     Drivers: Unknown
     Subsys ID: 000000ba
     RAM: 0

     GPU #2
     Active: No
     RAM: 0

     Diagnostics
     AzureCanvasBackend: skia
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
     CMSOutputProfile: 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
     Display0: 1280x1024@64Hz scales:1.000000|1.000000
     DisplayCount: 1
     HardwareStretching: both=0 window-only=0 full-screen-only=0 none=1 error=0
     GPUProcessPid: 6916
     ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200

     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by defaultBlocklisted; failure code BLOCKLIST_FEATURE_FAILURE_MICROSOFT_BASIC_VENDOR
     DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing
     D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 compositing is disabled
     GPU_PROCESS: available by default
     WEBRENDER: available by defaultdisabled by env: Not qualified
     WEBRENDER_QUALIFIED: available by defaultblocklisted by env: No qualified hardware
     WEBRENDER_COMPOSITOR: available by defaultblocklisted by env: Blocklisted by gfxInfounavailable by runtime: No DirectComposition usage
     WEBRENDER_PARTIAL: available by defaultblocklisted by env: Blocklisted by gfxInfo
     WEBRENDER_SHADER_CACHE: available by defaultblocklisted by env: Blocklisted by gfxInfounavailable by runtime: WebRender disabled
     WEBRENDER_OPTIMIZED_SHADERS: available by defaultblocklisted by env: Blocklisted by gfxInfounavailable by runtime: WebRender disabled
     WEBRENDER_ANGLE: available by defaultunavailable-no-angle by runtime: ANGLE is disabled
     WEBRENDER_DCOMP_PRESENT: available by defaultunavailable by runtime: Requires ANGLE
     WEBRENDER_SOFTWARE: available by default
     WEBGPU: disabled by default: Disabled by defaultBlocklisted; failure code BLOCKLIST_FEATURE_FAILURE_MICROSOFT_BASIC_VENDORblocked by runtime: WebGPU cannot be enabled in release or beta
     WINDOW_OCCLUSION: available by default
     VP8_HW_DECODE: available by defaultBlocklisted; failure code BLOCKLIST_FEATURE_FAILURE_MICROSOFT_BASIC_VENDOR
     VP9_HW_DECODE: available by defaultBlocklisted; failure code BLOCKLIST_FEATURE_FAILURE_MICROSOFT_BASIC_VENDOR

   Crash Guard Disabled Features

   Workarounds

   Failure Log

 Media

     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): ...

     Output Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Digital Output (S/PDIF) (IDT High Definition Audio CODEC)
       HDAUDIO\FUNC_01&VEN_111D&DEV_7676&SUBSYS_103C2AE0&REV_1001\4&2815ed3a&0&0301
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

       Speakers / Headphones (IDT High Definition Audio CODEC)
       HDAUDIO\FUNC_01&VEN_111D&DEV_7676&SUBSYS_103C2AE0&REV_1001\4&2815ed3a&0&0301
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

     Input Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Rear Mic (IDT High Definition Audio CODEC)
       HDAUDIO\FUNC_01&VEN_111D&DEV_7676&SUBSYS_103C2AE0&REV_1001\4&2815ed3a&0&0301
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

       Microphone (IDT High Definition Audio CODEC)
       HDAUDIO\FUNC_01&VEN_111D&DEV_7676&SUBSYS_103C2AE0&REV_1001\4&2815ed3a&0&0301
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

     Media Capabilities

     Enumerate database

 Environment Variables

   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\Albert\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\Albert\AppData\Roaming\Thunderbird\Profiles\jkx7hiq6.default-release\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\Albert\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Thunderbird\crashreporter-override.ini

 Important Modified Preferences

   browser.cache.disk.amount_written: 990283
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
   browser.display.document_color_use: 1
   browser.search.region: US
   extensions.lastAppVersion: 102.1.2
   font.internaluseonly.changed: true
   font.size.variable.x-western: 18
   general.useragent.compatMode.firefox: true
   gfx.crash-guard.d3d11layers.appVersion: 78.14.0
   gfx.crash-guard.d3d11layers.deviceID: 0x990c
   gfx.crash-guard.d3d11layers.driverVersion: 15.201.1151.1008
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.status.d3d11layers: 2
   idle.lastDailyNotification: 1660999499
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1660585018
   places.history.expiration.transient_current_max_pages: 112348
   privacy.purge_trackers.date_in_cookie_database: 0
   security.disable_button.openCertManager: false
   security.disable_button.openDeviceManager: false
   security.remote_settings.crlite_filters.checked: 1636388983
   security.remote_settings.intermediates.checked: 1636388983
   security.sandbox.content.tempDirSuffix: {b740ce23-bb05-4c3b-b8cf-54e9db8c4e39}
   security.sandbox.plugin.tempDirSuffix: {4f558eb8-5850-42eb-8ea5-495218d25733}
   signon.importedFromSqlite: true
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1659147853
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

 Important Locked Preferences

 fission.autostart.session: true

 Places Database

 Accessibility

   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used: true
   Accessibility Instantiator:

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.34
     4.34

     NSS
     3.79
     3.79

     NSSSMIME
     3.79
     3.79

     NSSSSL
     3.79
     3.79

     NSSUTIL
     3.79
     3.79

 Sandbox

   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
   Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true

 Startup Cache

   Disk Cache Path: C:\Users\Albert\AppData\Local\Thunderbird\Profiles\jkx7hiq6.default-release\startupCache\startupCache.4.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: false
   Wrote to Disk Cache: false

 Internationalization & Localization

     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-US"]
     Default Locale: "en-US"

     Operating System
     System Locales: ["en-US"]
     Regional Preferences: ["en-US"]

 Remote Debugging (Chromium Protocol)

   Accepting Connections:
   URL:

 Printing

 Modified print settings

   print_printer: hp LaserJet 1320 PCL 5
   print.more-settings.open: true
   print.printer_hp_LaserJet_1320_PCL_5.print_bgcolor: false
   print.printer_hp_LaserJet_1320_PCL_5.print_bgimages: false
   print.printer_hp_LaserJet_1320_PCL_5.print_duplex: 2
   print.printer_hp_LaserJet_1320_PCL_5.print_edge_bottom: 0
   print.printer_hp_LaserJet_1320_PCL_5.print_edge_left: 0
   print.printer_hp_LaserJet_1320_PCL_5.print_edge_right: 0
   print.printer_hp_LaserJet_1320_PCL_5.print_edge_top: 0
   print.printer_hp_LaserJet_1320_PCL_5.print_evenpages: true
   print.printer_hp_LaserJet_1320_PCL_5.print_footercenter:
   print.printer_hp_LaserJet_1320_PCL_5.print_footerleft:
   print.printer_hp_LaserJet_1320_PCL_5.print_footerright:
   print.printer_hp_LaserJet_1320_PCL_5.print_headercenter:
   print.printer_hp_LaserJet_1320_PCL_5.print_headerleft:
   print.printer_hp_LaserJet_1320_PCL_5.print_headerright:
   print.printer_hp_LaserJet_1320_PCL_5.print_in_color: false
   print.printer_hp_LaserJet_1320_PCL_5.print_margin_bottom: 0.5
   print.printer_hp_LaserJet_1320_PCL_5.print_margin_left: 0.5
   print.printer_hp_LaserJet_1320_PCL_5.print_margin_right: 0.5
   print.printer_hp_LaserJet_1320_PCL_5.print_margin_top: 0.5
   print.printer_hp_LaserJet_1320_PCL_5.print_oddpages: true
   print.printer_hp_LaserJet_1320_PCL_5.print_orientation: 0
   print.printer_hp_LaserJet_1320_PCL_5.print_page_delay: 50
   print.printer_hp_LaserJet_1320_PCL_5.print_paper_data: 1
   print.printer_hp_LaserJet_1320_PCL_5.print_paper_height: 11
   print.printer_hp_LaserJet_1320_PCL_5.print_paper_id: 1
   print.printer_hp_LaserJet_1320_PCL_5.print_paper_name:
   print.printer_hp_LaserJet_1320_PCL_5.print_paper_size_unit: 0
   print.printer_hp_LaserJet_1320_PCL_5.print_paper_width: 8.5
   print.printer_hp_LaserJet_1320_PCL_5.print_resolution: 600
   print.printer_hp_LaserJet_1320_PCL_5.print_reversed: false
   print.printer_hp_LaserJet_1320_PCL_5.print_scaling: 1
   print.printer_hp_LaserJet_1320_PCL_5.print_shrink_to_fit: true
   print.printer_hp_LaserJet_1320_PCL_5.print_to_file: false
   print.printer_hp_LaserJet_1320_PCL_5.print_unwriteable_margin_bottom: 17
   print.printer_hp_LaserJet_1320_PCL_5.print_unwriteable_margin_left: 25
   print.printer_hp_LaserJet_1320_PCL_5.print_unwriteable_margin_right: 25
   print.printer_hp_LaserJet_1320_PCL_5.print_unwriteable_margin_top: 17

Have just been updated to v102.2.2 and now my events are invisible in the weekly calendar view, though they are visible in the multiweek view. Also reminders are not being actioned.

Can anyone solve this please?

I'm using Windows 11 on a Dell Inspiron.

This is apparently an unusual thing, I've searched for months and found no mention. Most contacts in my address books receive, forward, reply to emails in Thunderbird as you'd expect. There is one frequent contact, and possibly only one contact, person in my address books with whom this strange thing happens. And it happens not all the time, but frequently. A message will arrive with the header showing from 'Bob' and to 'Me'. As you'd expect. When I hit 'reply', the blank response message is created from 'Bob' to 'Me'. Opposite of what it should. Naturally, I assume Thunderbird is doing what it always does and I don't notice that, going straight to the reply. Until my reply hits my inbox seconds later, as being from 'Bob' to 'Me' and is not saved in the Sent folder. Usually I just forward that received mail to 'Bob', who at first got confused that I'm forwarding my own response. It seems to happen in batches, but then another message from 'Bob' to 'Me' will reply normally from 'Me' to 'Bob'. Always the same accounts. Both accounts are gmail, if that matters.

Hi,

I just installed Thunderbird yesterday to test it out (as I'm no longer able to use the Microsoft Outlook email client due to pop3 no longer being supported by my email host).

Things worked fine yesterday when I added two email accounts but today I found a conflict where both inboxes were showing emails from a third email account. I was unable to add this third email account yesterday due to a message saying "You already have an OWA account with this hostname. Try using the EWS protocol instead. You can find it in the OWL settings page". I went round and round in circles trying to find the OWL settings page but just could not add the third account.

Today, the two accounts I created yesterday showed the emails from the third account I was unable to add. Confused and bewildered!!

Can you help? Thanks.

Regards.

Nick

We have different email accounts that we use on various devices. One account (which used to work), will now not send from my mac. The other accounts send from this mac and I can send from the problem account on my android phone and ipad. It also works fine if I log in to gmail's website.

The problem account receives emails fine.

It says that my password is wrong, but I've tried many times to put in the correct password but nothing changes. I've even tried changing the password but still the same outcome.

It used to work fine and then one day just decided it didn't want to anymore. The only way round it is to save it to drafts and then send it on another device.

I'm using Thunderbird 78.14.0 (64-bit) which my about says is up to date. The problem computer is Mac OS 10.9.5. Yes I know it's old, but as I say the other accounts run fine.

If anyone can suggest something to try can you please write in laymans terms.

Thank you.

All - there are enough questions on backups/restores that I don't want to load everyone down with an involved question, I'll try to keep it simple:

1- Using Mozbackup utility - appears to generally work fine and handy but continues to a) restore old accounts long gone (i.e. not present in Accounts list when backup file created with Mozbackup and b) does not restore complete set of new accounts (via Imapmail\*.com account files I take it). I am guessing that if any *.com account file is still sitting in \ImapMail folder and included in the .pcv file Mozbackup will try to restore this and set it up in Accounts list, so I'm going to try deleting all obsolete account *.com files before I do backup this time. Question remains about the non-restore of newer *.com account files though, which WERE present in \Imapmail folder at make backup.

Also, restore does not carry account server info into new accounts list, just the placeholder account name (in the list in Accounts pane on left). I have to repeatedly re-enter server info, re-establish connection, etc. Deficiency in Mozback or is this a safety thing?

2- see attached pic. Either Mozbackup, or something, is creating number-incremented copies of the account *.com files, with the newest (present time) copy having the highest added -# onto file name. Why is this and is it old to delete earlier/old dated files?

I am getting the feeling that it's safer/wiser to just manually backup-recopy all \Imapmail\*.com files (and *.msf files) into \Imapmail folder as per this post:

    Restoring from a backup?
     https://support.mozilla.org/en-US/questions/1381072

Any feedback appreciated! jt

Able to receive emails on my Hotmail account on Thunderbird but NOT able to SEND. Started suddenly perhaps after Tunderbird update. Followed article “Thunderbird and Hotmail” at (https://support.mozilla.org/en-US/kb/thunderbird-and-hotmail) and found all settings correct as described. What now?

Mail provider Hotmail.com ISP btinternet.com Firewall part of Windows and AVG Antivirus AVG 22.11.3261 (build 22.11.7716.759) OS Windows 10 Home (64-bit) (up to date) Version 21H2 Installed on ‎17/‎04/‎2021 OS build 19044.2251 Experience Windows Feature Experience Pack 120.2212.4180.0 Thunderbird 102.5.0 (64-bit)

Hi, Does anyone have an idea why TB reports the following URL as not valid when I try to subscribe? Firefox displays it right through the RSS Preview extension: https://nim-lang.org/feed.xml

Greetings,

I was wondering if there was a way to move the ENTIRE messages column to the left side of the screen next to/in front of the Folders menu. I tried looking it up online but have not found a way to do this and was unable to find something that looked like what I was looking for on the FAQs.

Hi,

It used to be that I could add a new filter at the top of the list, and then hold down Alt-D while the key repeat would make the filter scroll down at the repeat rate until I released the key. It was easy to add an entry and move it quickly to the right position. Now that no longer works: I need to hit Alt-D or tap the Move Down button repeatedly to do the same thing.

I have about 300 filters that are stored alphabetically, so tapping a key or a button on average 150 times to position the filter is a pain. I know I can scroll the filter cursor to the right position and then add, but that doesn't work when I right click on the From field of a message I want to make a filter from to create a filter for it.

Am I missing something? If not how would I request changing the key repeat for Alt-D or Alt-U so it works like it used to?

Thanks, Mike