Форум поддержки Thunderbird

This is to re-open thread 1296678.

I too have this problem, I suspect a failure mode and I have a work-around.

I'm now on TB 91.8.1 build 20220413002405 but this has been going on for at least 4 years - I reported it (here, I think) some years back but no one did a fix so I built the work-around.

For context purposes I now have over 4G of mailboxes going back to at least 1993 so not easy to do housekeeping. I started using TB in approx 2011 and imported the old mail from my Eudora installation at that time, meaning 8 years of use before the problem started. I also used Thunderpunger before the author ended support(and it doesn't work now) and I have noticed some odd artefacts coming from its use, primarily whole (very old) mail boxes suddenly appearing as "new". The mail boxes are nested to at least 8 deep in some places. I also have about 40 active filters. The installation is still using POP3 and fetches mail every 5 mins. The filters were all set to run on fetching new mail and essentially file the messages in different places. The point is that it is a substantial chunk of files. Nice and efficient (not) but its what I use.

The filters started failing in approx 2019 in that on a mail fetch an error message saying "unable to access mailbox blah" would appear. This appeared to be worst at system start-up when the overnight mail was streamed in. This was a pain because you have to click "ok" each time the warning box popped up. I also noticed that when the filters ran successfully they all worked ok. At first this seemed to always be certain mail boxes but there were no problems with the file system. In fact I followed the suggested remedies when I posted the thread in the support forum without improvement. I also attempted deleting the mailboxes and making new ones elsewhere in the mail system and thus in the file system but the problem persisted. It looks like TB is running out of resources during the pass on "run filters when fetching new mail" when this runs the first time on boot, but not subsequently.

The work around was to switch off all the flags saying "run on fetching new mail" and instead "run [on inbox] every 10 minutes". The problem is now completely absent.

Over to you guys

Sorry if this is a silly question, I'm - new to Thunderbird. What are the two small lines i.e. -- on the compose email page? Can they be permanently removed? They seem change the text formatting from the Calibri I have set.

The system is Fedora 35, the Thunderbird level is 91.1. This is an upgrade from FC32. I was unable to upgrade using the normal Fedora upgrade process so I created a new install into a dedicated root directory. Normally the home directory is a separate partition. In order to have the user ids and group ids match theose in the home partition new users were created to match those ids in the home directory. When this was completed the new install /home was deleted and the fc32 home partition mounted on /home. Additionally /etc/fstab was updated to support mounting on reboot. Evetything worked as intended. All directories and files were accessable. Thunderbird e-mail config and e-mail history came across as intended. The only thing that did not come across were the calendar entries and calendar functions. Additionall the calendar is locked out, no new entries can be created. All the options in the options bar are greyed out. There are no calendar options in e-mails. The calendar appears but is totally 'dead' for a better description. The above is also true for tasks. I assume this is a residural from brining the calendar through multiple levels without going thourgh level upgrade scripts. I have removed lightening and I have removed and installed thunderbird; neither of these had any effect. A vialble option is to erase the calendar entries from .mozilla and start fresh. I am assuming this would rebuild the canledar on restart. I am uncertain how to do this. I do not want to erase the e-mail history.

I receive a popup message purporting to come from Google whenever I open Thunderbird. I can close it, but it keeps coming back. It asks me to sign in to my Google Account. While it is up, I cannot use my email.

They image is too large to upload.

I believe this article describes what is happening. https://hackerone.com/reports/643274

I have not been able to find a fix for this online. Please help.

Joy Rushing

I use Thunderbird and have a church email address running on MS Exchange. MS are telling me that because I use IMAP and ACTIVSYNC these will be switched of soon and my Exchange email will stop working. They are saying I should move to Outlook. I have no intention of doing this. What do I do? Thanks.

Messages with the different subject are grouped in one thread

The subject line for one was " Fw: Important Document(s) from Store's" & "Signing complete: 123 Main ST Residential Lease Contract & Pet Ag". One email came from a store email. The other came from docusign.

The only thing they did have in common was that inside the message from Store it mentions "Main St.", but not the full address.

I tried to move one email to another folder, and both emails get moved. My end result is that I need to put the store email under my "VENDORS File", and the other under "SIGNED CONTRACTS File"

Also, I keep missing emails because it keeps putting them in weird threads like this.

I have set "mail.thread_without_re" to false already. I just need to file emails to correct file.

Please & thank you for your help!

Hi

I'm trying to set up another email account but the Confirm Security Exception dialogue is preventing it. The exception is already stored but still keeps asking and when I reconfirm the dialogue flashes off/on and doesn't not disappear preventing the set up of the account. I have other emails from the same host and have not had this issue before. Anything I maybe doing wrong or bug? I've added a screenshot.

Many thanks Alan

When deleting an email from inbox, proton mail deletes that email. When moving an email from inbox to local folders, proton mail fails to delete that email. The following is from proton mail support: When you delete a message in Thunderbird, the message will be moved to the Trash folder on the ProtonMail account, this means the message is not permanently deleted, only moved to the Trash folder, and this works.

In the case of moving a message to a local folder, Thunderbird will attempt to permanently delete the message from the source folder (Inbox in your case), and since this is not a supported feature in ProtonMail, the message is retained in the All Mail folder only.

ProtonMail might support permanently deleting messages from folders in the future, however, at the moment we are not able to provide a timeline for when this might happen.

Any suggestions? Thank you.

I have just installed version 91. I did it after using version 38 to import some old Outlook files and to add details of my accounts. That worked and then I upgraded. the folders are there and the accounts but when I check the email it wants the password each time. I have checked the "use password manager" box but nothing happens - nothing gets stored. Do I have to do something different? (Maybe this is an issue as I see one or two others have similar problems)

I have a Windows 11 original OS on my PC computer. I can install Thunderbird and it recognises my MS Hotmail Account and sets it up as normal. When I attempt to set up my gmail account I get the following error message: "Unable to log in at server. Probable wrong configuration, username or password." As far as I can tell all the details are correct. Anyone able to give me an idea how to get this working.

I have about 9 emails linked with this program.

Last week on one of the accounts about 98% of all my email is going into the junk folder.

In all my accounts, even if I mark it as not junk, they still go to junk

It would be nice if you could update the program to: if you mark an email not junk, or it is junk, the email is saved into your contacts folder or maybe a master folder and when email comes into the program it checks that email as sees it is marked as not junk and goes into the inbox. Something if it is junk goes to the junk folder. Maybe one little upgrade, you can set a sound file to an email address if you need to know if something was highly important that just came in.

Otherwise it is a good program.

Thunderbird stopped downloading new message 3 days ago 5/16/22. I tried a bunch of stuff, all failed. Finally, I deinstalled Thunderbird and deleted my profiles. I reinstalled Thunderbird and created a new account (gmail). The automatic configuration reported "Checking password ..." PASSED. Next it reported "Unable to log in at server. Probably wrong configuration, username or password"

I am using IMAP:

 imap.gmail.com, 993, SSL/TLS, OAuth2
 smtp.gmail.com, 465, SSL/TLS, OAuth2

I tried changing authentication method to normal password, no luck. I am able to log in to gmail. My account is set to allow unsecure applications.

Any ideas what is going on?

I managed to successfully send a test mail merge message to myself, to 2 different emails. However, when I try to send the real message to 137 people, as soon as I hit "OK" to complete the mail merge, the progress box comes up and disappears in less than one second, without sending anything at all. I tried send later, send now, restarted Thunderbird - nothing works. Have you seen this problem before?

Thunderbird 91.9.0

Source: CSV Deliver Mode: Send Later Character set: windows-1252 (also tried UTF-8, it does not work either) Field Delimiter: , Text Delimiter: "

I had my email connected a week ago until I reached out to support about a certificate error. I don't get many important emails, so I didn't notice till today that I was not connected to the server. When I clicked on any folder, "The IMAP server imap.mail.com does not seem to support encrypted passwords. if you just set up this account, please try changing to 'Normal Password' as the 'Authentication method' in the 'Account Set..."

So I did this.

Following the message I saw said something like, "these folders do not exist on the server." And instantly, all of my 50+ folders were gone. Is there some way to recover these? I have not, as of yet, closed Thunderbird.

If I have to load from backup, I will be ok to do so, but I would love it if I could avoid that somehow. Also, how do I prevent this from happening again once I do a load from backup?

As per the subject.

I've got long list of folders and subfolders. Trying to create a saved search to show the tagged/important stuff, but I can't select the top level to tick the lower level folders and ticking all folders would be rather time-consuming.

Please tell me there's some obscure solution that makes this clunky interface at least somewhat usable?

Today, I noticed that I can no longer get to the Calendar & Task Tabs in my TBird 91.9.0 running in Win 11 Insider Beta Channel. In View, both Calendar & Tasks are grayed out (see pic). The Today Pane does display events, but no tasks.

I created a new profile, but things are worse…there are no selections for Calendar or Tasks in View. I followed the instructions about deleting the extensions.installedAddOn… and restarting, but no luck.

Unfortunately, I don't know when it broke. I did install 91.9.0 recently, but I didn't notice if Calendar was working. The Today pane has been working, though.

This is working on my two Win 10 systems, both also at 91.9.0.

I'm pretty technical, so no need to edit.

I cannot send any emails with Thunderbird (third party) but I'am still receiving emails. I called comcast and I still can send emails and receive them through the website. I need help with this asap since I have customers depending on me