Форум поддержки Thunderbird

When I attempt to send an email, I get this pop-up:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout006.msg.chrl.nc.charter.net cmsmtp 15.181.97.27 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

My ISP is Spectrum, they said issue is with Thunderbird, incoming s/b 993, outgoing 587, which I confirmed. How can this be fixed?

I want to single space my out going messages. I changed the paragraph setting from body text to paragraph format, this temporarily fixed it but it went back to double spacing

UNABLE TO DELETE MESSAGES FROM MY INBOX

I have a problem with being unable to delete messages from my in box.

I have searched the online support and found a couple of articles going back to 2020:

https://support.mozilla.org/en-US/questions/1292956

and

https://support.mozilla.org/en-US/questions/1293317

but they seem to relate to an older version, as mine is 115.4.3 (64 bit).

Having taken a backup first, I’ve followed all the instructions including deleting the Trash folders and forcing an index repair without any success.

The problem doesn’t occur on every message and I seem to be able to delete the odd one but at present I have almost 1,000 messages in my inbox awaiting deletion.

I’m using Windows 10 Home, version 22H2, a POP3 account and regularly compact all folders.

The second of the above articles asked for an image of my ‘pop account name’ folder, which is attached.

I hope someone can help me please.

Regards and TIA

Phil

I have had very few notices about Thunderbird upgrades. My records show Setup numbers: 3.0.exe, 8.0.exe, 52.4.0.exe, 52.9.1.exe, 78.12.0.exe, and then 115.5.2.exe. My address book made it through all but the last upgrade. No notice that I should save a copy of my address book ever showed up in any correspondence. I tried reinstalling an old upgrade but the upgrade always wants to update the installation. I did try to reinstall 52.9.1, but the next screen wanted my name and password. It would not accept any name and password that I could remember. So I tried searching for them at Xfinity and Comcast to no result. I did not try my Firefox password because it didn't seem appropriate. Incidentally, my records show 135 upgrades for Firefox for the same length of time as the upgrades for Thunderbird. My fear is that my address book is unrecoverable. I chose Thunderbird because I ofigured none of it would need backup if it became necessary to reinstall Windows 10. Which happened last year. I did not expect Mozilla to change Thunderbird so drastically that I couldn't get every thing back. Sorry but I'm a senior citizen and not computer literate. If I have to try to recreate my address book I may as well use Microsoft's Outlook as it looks somewhat simpler than Thunderbird - which I doubt.

On March 14 I stopped being able to get my email. A message saying. "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." What can I do? There is plenty of room on my computer and my server says all settings are correct

Hi all,

I'm using thunderbird on a macbook pro (sonoma 14.2.1).

I had to reinstall one of my email accounts on Thunderbird. After reinstalling it, I had lost all my emails and folders on Thunderbird. The good news is that I could find these files on my hard drive.

I successfully imported the folders but I can't import my emails again. These are saved in a Mozeml format. I have tried to import them - with the add-on ImportExportTools NG - copy-pasting the emails directly on the new account in the Finder

But non of these two options work and I thus only have access to the emails since the reinstallation of my email account on thunderbird.

Do you know how I could import emails in a Mozeml format into Thunderbird?

Let me know if you need more information to understand my question.

Thank you in advance for your help 🙏

Dear Team,

Our MD laptop thunderbird configure for mail solution. 25.3.2024 auto update run 115 to 125 version. after 125 version in thunderbird mail view option are changed. in version 115 that mail view option i working. how to uninstall latest update 125 or how rollback older version 115.

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, messages, address books and settings to a ZIP file." What happened to the ability to export just the address book separately to a csv file? Please help. Thank you.

I have folders and subfolders set up to keep emails organized. Here lately if I set up a folder or subfolder and move a read email to that folder, later the folder shows up as "Light grey" and the contents are gone. I don't have a clue what is happening.

I downloaded an update to my email. And it screwed it all up. I'm sick of going to my web mail to send out new messages, whenever someone e-mails me. My Thunderbird receives the e-mail's, but won't send them out? I haven't changed anything on the settings. Right now they are set to... and I've included a picture of my updates. Thank you.

I have donated. but I keep being asked to donate almost everyday. when that happens my email settings change, its very frustrating. I am a senior, I donate what I can but I can't donate daily or weekly. I donated back in September and I will again in April. please stop this overly aggressive campaign. you were never like this before. Thankyou sincerely Susan H.

I recently (on the 28th Nov '23) updated TB to the latest version. It was so awful though that I uninstalled it and reinstalled version 60.9.1. However, now my address book is empty. I did have an old csv file which I was able to import, but it's quite old and missing a lot of addresses added more recently. Where did the saved email addresses go? Are they likely to still be out there somewhere? Thanks, Ian

Hello, Experts:

First up, I'm a happy user of Thunderbird with some years of experience. I make use of filters, and up until about 2 weeks ago they all worked. Now two of my filters (not all) have stopped working automatically, and I have to go to Tools/Message Filters and run them manually.

I'm on TB 102.15.1.

I have deleted the non-working filters and re-created them. No change in behavior.

I would NOT like to de-install/re-install TB because it's a good deal of work, and TB is a critical system for me.

That said, I keep a laptop computer for travel, and the filters work on that platform. IS THERE A WAY to copy a file or folder over from the working laptop onto my desktop machine, where the filters have failed?

Thanks in advance, Bob

I have set up a number of Message Filters to automatically run when new email is recieved. None of the run automatically on new email. This is frustrating on it own however I can’t even run them manually on individual filters for the inbox. I have recently moved to Thunderbird for my primary mail client from Mac Mail and definitely like it better, but filters not working and working perfectly in Mac Mail makes it difficult to switch over completely.

I'm very confused. I've been using Thunderbird as my email server for a few years. Recently, I stopped receiving emails December 12, 2023. I sent in a problem according to the help page that I found. I believe Mozilla is now the server for Thunderbird? I don't even know if that is accurate (part of my confusion). I followed prompts and confirmed my email address, apparently I now have a user name. I still can't send or receive emails. Can you help. I need step-by-step instructions, please.

I have Thunderbird, version, 115.6 on my iMac. Up until this morning I have had no problems.

First when I used "Get Messages" this morning it kept telling me there was an error with my server. But after the error was fixed by contacting the server, Thunderbird was no longer able to connect to the server any more. I can send messages ok and they go through but I can't receive them since "Get Messages" no longer works.

My Apple Mail program on my laptop works fine, so the server is back to working properly and I can pick my Thunderbird sent messages there.

How can I get Thunderbird to connect to my server again for incoming messages?

Thank you, Martha