Форум поддержки Thunderbird

I turned off junk mail filtering and am glad I did. I don't get that much junk, and so I just mark it all in the inbox. What I don't have to do now is restore all the messages from a couple of listserves I'm on that Thunderbird insists on moving to junk - not every mail from these listerves, just some. There is nothing weird in the subject, I have the addresses in my address book, I'm constantly marking them as not junk, and it still insists on sending them to junk - sometimes.

But why doesn't it work properly? Why is it so wrong so much of the time?

If you add from & correspondent you get the same results. Shouldn't from show the second line with the actual email address? If not can this be done another way? Using version Version 115.9.0 if that makes a difference

How can I get Thunderbird to instantly download all new mails from the server - instead of waiting for the standard mechanism of Thunderbird to download new mails?

Pin "Favourite Folders" to the top of the folder list so when scrolling that pane for other folders, favourites will always be visible.

I don't know if there's any more I can say about it, just would be nice to be able to have "Favourite Folders" always visible when scrolling through the folder pane.

My Thunderbird main window layout (View > Layout) keeps reverting to Vertical View even though I set it to Classic View. Is there any way of setting the default layout to Classic View in the Configuration Editor?

I have 3 accounts set up with a unified inbox. When I click "Get Messages" at the top it only checks the first account. When I click "file", "Get New Messages For", "All accounts", it only checks the first account. I must go into that file menu and click each account separately to check all my emails. That's 3 times. Why will the check all accounts check all accounts? Thunderbird 115.6.1 (64-bit) Windows 11 Home Version 23H2 OS build 22631.3007

I used to like Thunderbird, a lot. I've used it for more than 13 years. I have also contributed money - because I believe in paying for a good product. I think Thunderbird is quickly moving away from being a 'good product'.

I have two big complaints now with Thunderbird.

1. Apparently the 'developers' just can't stop themselves from adding more and more "stuff" (called "features"). All I want is a decent email client. The tabs to open PDF attachments was a nice feature, when it was added. However, the vast majority of so-called "features" that have been added over the past few years are useless to me. And it shows in how big the Thunderbird application has become and how long it now takes to load and display.

2. The 'threaded' crap is driving me nuts. It seems like every time Thunderbird updates it puts some/most/all of the folders back to 'sort by threaded' and displaying the thread column and star column. I hate 'threaded'. If you are updating the application why can't you import my 'custom' settings or at least just leave them alone. No, you reset all kinds of stuff with nearly every "update".

I guess I have two options: 1. I will quit updating Thunderbird (disable auto-update, if that's possible). 2. Find a new email client that is simpler, smaller, loads quicker, and is less cluttered with "features".

Thank you for taking a decent product and 'improving' the hell out of it - to the point where I am starting to hate it.

When I view emails with photos attached inline (both in preview pane and fully opened) i can't see the images as they are massive and go way off the screen. Is there a setting to provide some kind of sensible default so the images are sized within the email i am looking at, so i can view them without downloading and opening in a photo viewer? thanks

I am getting spam daily from the same person but the different emails like from outlook, gmail but the message is always the same.

How can I block these messages from coming into my mail box,

is there an AI I can activate in thunderbird? or plugin I can add?

that checks the body of the emails message that are all the same and block them.

This is just disgusting. I have informed google and outlook but it will not stop the spammer from creating new emails on those services.

Dear Sirs,

I have a common layout for folders. If I create a new folder, Thunderbird 115.10.1 (and previous versions) always uses a different layout. Sometimes I forget to change the layout and when opening the newly created folder I am confused. I find it also annoying to always apply my folder layout to the newly created folders.

Is there any method/setting to define/set the layout for new folders?

Kind regards,

Jens

Dear support,

I installed recently Thunderbird 115.5.0 (64-bit) on my laptop running Debian 12.

I have a problem with the font size settings in the message view.

By default, the font size is very small. I can increase it by tuning in the top Menu. Tuning the Font size to 26 pt I get a readible text, see Picture 1. When I move to the next message, the font size becomes small again. Picture 2 shows when I moved and came back to the same message. The menu is shown, and the Font Size appears to be 26 pt in both screen shots.

I have set layout.css.devPixelsPerPx to -1

I have a userChrome.css, but it does not fix the font size in the message view. I wish I could know how to do that!

Thank you in advance for your help! Eric CM

Thunderbird 115's default UI is horrible in many ways. It would be extremely useful if the methods required to return it to how it was were assembled in one place, not just in dozens of individual questions.

What I want is a comprehensive list in one place. (If this new release had been done properly, there would be options to turn all these bad changes off and definitely no CSS should be required, but I gather it will be.) For a start:

• how to get the title bar back
• how to get rid of the ugly grey blobs behind the message counts
• how to get the grey background back in the mailbox pane
• how to get rid of the ugly, intrusive "CTRL + K" from the search boxes
• how to edit the tool bar to make the ugly search box go away altogether
• how to made the new message count less intrusive, preferably by putting it back the way it was (just bracketed, not in a bright blue circle)

Yes, we can search the internet for all these and many more, wasting hours of our time, but it would be much simpler if it was all in one place. Even better if it can be scripted.

Sadly I had to thoroughly uninstall Thunderbird, reinstall and create new mailboxes due to some strange reason. In the past, the inbox would show the email list and, if clicked, a message would show up below a separator line. Now only the list shows up and I have to double click to read it which opens a new window. What a pain!

And yes, I know I can view the message page using F8 but it is on the right side and shorten the other windows.

Is there a way to go back to the view option I had in previously?

I have two accounts in Thunderbird: comcast and gmail. For some reason there was a password problem when I tried to get email from comcast. I got that fixed but now gmail is showing up as a folder under comcast. It is in italics and grayed out (see picture). It cannot be deleted as when trying I get the message that the folder is non-existent.

There seem no way to move it either. I tried moving it to the gmail account but the server always says it is non existent but it does exist in my list of folders. There are also two folders under the gmail account, Ipad, and labone that cannot be deleted either.

Any help appreciated. Win10 TB 115.10.1 latest

I have Outlook for business, and used to be able to use TBird for personal on Windows 10. When I changed computers (Win11 now, and Office 2023) and installed TBird, (and yes, UNchecked the "make default) on set up), TBird steals my default. This is when I am trying to email a pdf or spreadsheet, etc. where I click the email button and it generates an email with the file name as the subject. Rather than using my default Outlook (business account, mind you), the file opens in TBird. I've gone through every default in Windows, and cannot seem to locate a means of changing it in the INSTALLED version of TBird. I've uninstalled, and reinstalled multiple times ... all with the same results. Can anyone give me some insight, please? Teri HendersoTL@gmail.com

Hello, I want to customise the From address so it prioritises another address than the one it presently chooses. I tried the Customise button underneath, but after highlighting my chosen address, nothing happens. I switched TB off in case it needed to update its setting, but no luck. Does anyone know? (The easier and simpler the better please). Many thanks. PS. I use a Macbook Air Sonoma version, TB v 115.8.0

is there a way to include or insert custom code into the head section of outbound Thunderbird emails?

Note that I am not talking about custom email headers, but custom html into the <head> section of outbound HTML emails.

Thanks!