Форум поддержки Thunderbird

- Open TB - Open Inbox to see all emails - Open an email, read it, delete it - Scroll down, reading email Subjects until I find another email I want to open (this may be 30-40 lines or more) - Open another email, read it, delete it

The cursor/highlight then jumps back up to the previously highlighted email (next to the first email I deleted). Now I don't know where I am, I don't know what email Subjects I have already looked at, I don't know where the next unlooked-at email is. In order to get back to where I was before I deleted the second email, I have to scroll down through many emails I have already scrolled through.

How do I stop TB from doing this? I want the cursor/highlight to stay right where it was before I delete any email, I do not want it jumping to some previous location.

What is going on with the new TB client? I now have no access to my Sent mail. Nothing showing in Unified Sent mail and no more access to individual account sent folders. Major mistake upgrading. To elaborate, the Unified Send folder has never displayed sent messages and this is a known issue in bugzilla. But we have had the option to expand this folder to show the individual send folders in order to view sent messages. Now, there is no way to expand this folder, so the only way to view sent messages is to choose All Folders from Folders Mode. This defeats the purpose of Unified Folders. It's a step backwards. If there are no plans to address the Unified Send folder, then why was the option to expand it removed. Makes no sense.

Please restore my old version of Thunderbird - at 85 years I am not computer savvy and I am too old to learn new tricks. So please tell me how I might get back the previous layout of Thunderbird. Kind regards, Lawrence (Laurie) Ford. Melbourne Australia. 2nd October,2023.

Thunderbird stopped receiving emails from our yahoo accounts on 10-05-23 but still receives mail to gmail account. Can send from yahoo accounts and recipient receives them but the messages do not show up in thunderbird "sent" folder.

After I installed the latest up grade 115 I have lost all the old emails in my inbox, sent, and trash as well as the ability to use TB as I can't sign in. I get the following prompt when trying to use my account. "Sending of password for user ****@att.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later", and then a prompt to "Enter your password" which does not work, although the pass word shows up in"passwords". The TB account works fine in the Yahoo web account, but I don't keep anything there on a daily basis. The web TB account lets me send and receive mail normally. I haven't changed my configuration ,password or uninstalled TB. My G mail works normally.

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom folder hierarchy that makes work manageable, but Thunderbird 102.15 has broken this, now displaying nested subfolders at the top level sorted alphabetically. See the images for before and after. For example, there are now three "Administrative": I'm not sure where they are from but they appear to be related to my roles as lab leader, graduate program chair, and chair of a second graduate program. Or the list of persons, who are Colleagues or Students, who were formerly in those subfolders. Now I need to scroll through hundreds of folders (have not counted recently but in the late 2000's I had over 500.) Fortunately I have one old laptop that I did not update, which I used for the first image, and am stuck using that for email.

• Is there a way to configure 102.15 to display IMAP folder hierarchies as in the previous systems?
• If not, how do I revert to 102.14 (and stay there forever, or until Tbird realizes they need to fix this)?

Thunderbird is so important to me that I make an automated monthly donation to the project, but will have to cancel if this is not fixed.

Thanks, Dan Suthers

Right then, about a week ago Thunderbird updated from 115.2.2 to 115.2.3.

I use TB to manage my Gmail, Hotmail and business emails. Has worked well, until this new update.

I began immediately receiving a pop-up regarding my Hotmail account. Sometimes the pop-up flashes for a few seconds, other times it stays on the screen.

https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=XXXX%40hotmail.com

• The XXXX is my email name removed.

The pop-up is mostly blank except for a text box at the very top with a long string of characters. Above that it states, 'Enter credentials for XXXX@hotmail.com at Outlook.Office365.com'. I can't figure out if it wants me to enter the string of characters somewhere on Outlook or if I am supposed to copy something from Outlook and paste it into the text box. Moreover, I cannot seem to find anything online to assist.

The problem is emails from Outlook are not downloading to TB. My last downloaded email was on 11.09.23 and there are new messages in my Outlook.

Ideas?

As I just said: It tells me that there's Stuff downloading, but NOTHING shows up. [See attachment; [T-BIRD-01.png]; this may make a reply to this rather difficult]. How do I get the lists back.

Thankx [I'll be checking back]

The Gray Cat << tmc@att.net >>

In response to Wayne Mery, please find attached a JPG files named "mailscans". This contains your email to me, plus an email from a puzzle supplier demonstrating that the buttons are missing. (for some reason I cannot upload pdf files)

i have tried to reload thunderbird but still no button for SEND. i dont want to uninstall Thunderbird because i'm afraid i will lose all the files i have saved, in sub folders Please help. i also can not reply to any thing thank you Lee Lynch

I have recentkly submitted questions about issues regarding the menu font size I am experiencing after installing SuperNova, so much so that its affecting my ability to access events on my calendar. I just tested toi see if this was also the situation on my laptops and I found it is not. I uninstalled and reinstalled SuperNova on my PC and continue to experience the same issue. What could be the issue on my PC that is causing this oversized font. It is only happening with SuperNova and not on any other application.

Hello, I am seeking to get the latest version of Mozilla Thunderbird approved on my employer's enterprise. There is currently a big push to support American products so my job requires confirmation of Country of Origin, ie an official document or letter, from the software company to provide proof that any software requested is sourced from either the United States or friendly partners (https://gsa.federalschedules.com/resources/taa-designated-countries/)

If someone from Mozilla could provide an official letter to me confirming that Mozilla products are primarily developed and/or transformed in the US or its partners that would greatly appreciated as no new software will be approved without this.

Please feel free to reach out to me if you have any questions or concerns. Any document you provide can be emailed to sean.m.lee8.civ@mail.mil.

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new tab is open with a Blank message.

I've re-indexed my emails as per : https://support.mozilla.org/en-US/kb/rebuilding-global-database but that hasn't helped.

Anyone else having this problem and found a solution? The only work around I have so far is to use the Ctrl-Shift-F which works, but is a little slower.

Thanks, Robert

on July 7 the new update for TB 112.30 wrote over my version and became a new install, I asked about solution and someone recommended reload TB..no help , I have been hoping for a new update to correct what ever clobbered my folders on 7/7.and blocked my access to email server - ATT now at ver 115, still no folders. realized today 8/2 I needed a secure Key for ATT email - got that and at least was able to connect and download email . any idea how I can restore the version before july 7 ?