Форум поддержки Thunderbird

HELP HELP HELP Duplicates continue to be generated as of latest Thunderbird Version 115.6.1. Final Solution?? Running on my MacOS Ventura 13.6.3 (22G436). Fully updated and kept as my babe!! Same as my Thunderbird. Using the [**Remove duplicates...**] official tool to fix it, but continues to appear always after some time.

Use a lot of dayly maintenance on my mails, creating _new-folders_ continuously and moving mails depending on subjects as needed. Continuously maintaining, Always _empty-trash_ followed immediately by _compact-folders_ Always try to do weekly backups.

Duplicates Still never ended since so long been reported!! Any way to fix the issue once and forever??

Do not need/want to suffer a complete platform crash on my loved mailer. Would be a complete disaster. Obviously I keep on backing up once per week.

Thanks a million if you try to help, and kudos if you solve it. Take care.

I think I have a corrupt profile in Thunderbird. I would like to totally wipe the installation from my computer and start over.

When I uninstall using the built-in installer in Windows apps, some of the features are removed, but apparently not all, because when I re-download and reinstall, my old emails pop right back up. That tells me that info. about that installation is still lurking on my computer somewhere. I want a completely fresh installation that requires me to recreate my Thunderbird profile, etc. and requires me to re-link Thunderbird to my G-mail account.

Is there a way to accomplish this erasure?

Thanks a mil.

GAS

Willie Suter Willie Suter Today at 1:15 PM

Unable to send email from Mozilla Thunderbird Problem has been worked over days, good ideas have come in via this portal, all workable ones did not change the fact: email can not be sent Our server: acsalaska.net after contacting, went over our account, all is well on their end, it must then be Mozilla Thunderbird that holds the key Thanks for your input

Unable to send email from Mozilla Thunderbird Problem has been worked over days, good ideas have come in via this portal, all workable ones did not change the fact: email can not be sent Our server: acsalaska.net after contacting, went over our account, all is well on their end, it must then be Mozilla Thunderbird that holds the key Thanks for your input

I have message threads that contain messages that are not part of the thread. I don't know how they got linked into the same thread, so are many months apart. Some times I find more than one thread in which a series of messages occur. Any ideas why that may have happened?

I would like to correct the threading but can find no way to edit threads to remove message or to break threads. Is there a way to edit threads?

screen suddenly so large and can't see the message. how to delete the red circled part to make the message larger so I don't have to scroll to see it. have adjusted the font size, etc. but nothing changes

I just want everyone to know, I will NEVER again update Thunderbird. I do not like the constantly changing layouts. I do not like layouts changing without my consent or knowledge. You are NOT user friendly any more. While some may like your approach, I do not. Frankly it seems that most software is becoming less and less user friendly and more like, do it Thunderbird's way or else. I hope someday, someone will put out a simple email client similar to your older issues. Also, I do not like the continual nagging to update.

A few days ago I posted here that my inbox was corrupt. At that time most of the December incoming emails were spoiled and inaccessible.

Now the failure has spread back all the way to the beginning of the inbox -- incoming emails from 2017 and 2018 which I had kept there for lack of a better place to put them.

What can I do? Other than stop using Thunderbird?! I am on Beta, would it help to go to the normal version?

How would I do that?

I have lost hundreds of incoming emails, valuable ones by definition (i.e. because I chose to keep them).

I am using 1220b1 (32-bit) in Windows 10.

Hello, My email signature does not work properly in Thunderbird. I'm using the html code shown below and in the attached screen shot image, and while the text displays properly, the image never displays (also shown in screenshot image). I tried a bunch of things I found in help for related threads, but nothing has worked so far. I have no issues with my signature in Google mail on my desktop or Apple mail on my iphone. It works perfectly on those email client. I'm using 115.6.0 with Build ID 20231215200246 on a Macbook Pro. Please advise.

the hourglass icon comes on whenever I click anywhere in the inbox, and the program makes me wait too long. This is a new problem with the so-called new thunderbird. It is not an improvement; it was made worse. Please fix this bug. And where it says report a bug, I can't report one.

"Matt: This is all off topic, so to save me having to read anymore of it, I am locking this off topic item."

Hey Matt, What is OFF Topic? I created the topic. Closing these questions is why the problems continue to exist.

Your solutions do not fix the problem. I should not have to be a CSS coder to get previously used functions back.

Just because it is easy for you, does not mean it is easy for everybody.

Put Menu Bar back at the top.

Put Sort/Threads back in the latest version.

Provide a way to globally set the Sort Threads .

Let the power users select these restrictive features and let the rest of us keep the old functions.

Who wants to join me in an accessibility law suit against Mozilla and Thunderbird? The latest version of TBird is unusable.

Put the Menu bar back at the top. Allow us to globally turn off 'sort treads into conversations' and make it the default. This is not a texting app. Stop forcing changes on us. We don't want them.

Fix the tool bar and Search Bar so it works like it did for the previous decade.

Do the developers track crap from the sidewalk into their offices by Fisherman's Warf so they think crap is the new form of coding. Just code Thunderbird into a pile of crap.

Mozilla et al only gives lip service to accessibility.

After updating thunderbird a little week ago maybe - the program began to shut down suddenly - several times. But yesterday there was no acces to mails, folders.. just an almost blank screen. Only the 'headers' are visibly - you know: 'Files', 'Edit' etc. is visbly. When the program did shut down, I did not get a crash-report. It was also in a strange way, because, I could see, that TB was open, but when I did try to acces it, nothing showed up. I could only restart the computer to get access to it again. But... yesterday everything was, as I have showed in the picture. I can't see any of my mails - and actually I have 10 different accounts/profiles, so it's a big problem for me, that all old mails is gone - and the new one too... Fortunately all my incoming mails are redirectet to a backup mailadress - if I had not done that years ago, I would be really f....

I have tried to open in troubles... mode - does not help....

I tried to unplug and replug the pc - no difference. I have tried to reinstall TB - now several times - no difference... The problems began with an update - I wish I could downgrade to a version, that works well... But I haven't kept the older version...

I'm an old Danish women with very little knowledge of reading and understanding complicated possible solutions - but I know how to install a program, so where can I find an older version to install, so that I can read and write an email again?

Now I have to use and old gmail-account and not my usual accounts.

I'm so sad...

BTW: it's version 115.5.2 (64-bit) - and my pc is running Windows 11

I have asked in some forums too with no luck.

Hi Mozilla Thunderbird Support team,

My name is Naoko Ochiai. Since Nov. 21, my mail application has stopped receiving and sending emails. I think I haven’t updated it at all. I should reset or uninstall it and reload for the recovery. Please tell me how I can make the mail software work again.

Best wishes

Naoko Ochiai

https://support.mozilla.org/en-US/messages/sent/79157 I inadvertently changed the background of my Thunderbird to black with white text. I have NO idea what I did or how to get it back. I tried this: Menu app icon (3 lines) > Preferences select 'General' Scroll to 'Language & Appearance' click on 'Colours' Text = white Background = Blue uncheck - do not select 'Use System colours' 'Override the colours....' select 'Never' Click on OK

Dear Thunderbird/Mozilla,

I got the "Want Thunderbird On Your Phone?" email what starts with "Did you know that less than 1% of Thunderbird users fund all the work we do? We are completely funded by donations from our global community."

My question is did you know the Thunderbird is getting worse and worse? You would like money from user meanwhile you don't take care what users want?

The new Supernova is a big crap: - multiple folders can't be selected in the same time - Customized icon function also has been removed - TB always makes folders' file corrupted, folders always must be repaired time to time - TB time to time gets stuck during email sending and when I restart TB it removes the email from the Draft so I lose my already written email - TB always turns on f*cking Threads view on all news folder but Thread view is disabled - TB always uses Correspondents column instead of "From", "Recipient" and "Size", I can't set a customized default view. - I always have to restart the TB after a few days because it becomes very slow

Since Supernova has been released we almost each day got calls from our clients and complain about TB why it is getting more useless day by day. So it is a sad story but true.

Thanks, Zsolt

Figure out why links no longer work in Thunderbird. I use the latest version and am running Windows 10 desktop. I've tried Firefox, Edge, Chrome, etc. and the problem exists with all. Therefore it must be a Thunderbird problem. My donations will begin when this is fixed.