Форум поддержки Thunderbird

After recent update to Thunderbird 115.11.0, I can't send emails through my hotmail smtp server.

Error message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp-mail.outlook.com timed out. Try again.

I read the Thunderbird update for 2024 information that recommends changing Normal Password to OAuth, but OAuth is not an option on the drop down list of methods. (see attached)

How do I fix this? Thanks

I've been getting error messages when I send emails using thunderbird about server timing out. As a last resort I tried removing all accounts, and just set it up again. But then I started getting the error message during manual configuration step "Thunderbird failed to find the settings for your email account". I've already tried creating a new profile I'm still getting the same error.

here's the manual configuration I'm working with Incoming: IMAP, port 993, SSL/TLS, Normal password Outgoing: port 587, STARTTLS, Normal password

our team uses GoDaddy for email domains - not sure if that's relevant or not. other teammates have been able to set it up successfully. Same configuration, account and password.

Thunderbird seems to be hung up in a circular reference. It continues to download 1 of 2 and 2 of 2 repetitively, nonstop. This is continues process without ceasing. It seems be slowing do the whole system.

Thunderbird 115.11.0 (64-bit) Edition Windows 11 Home Version 23H2 Installed on ‎10/‎22/‎2022 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.1003.0

Processor 12th Gen Intel(R) Core(TM) i7-1260P 2.10 GHz Installed RAM 16.0 GB (15.7 GB usable) Device ID 5E92FCAE-C72A-4252-8BD4-D8E95E052268 Product ID 00342-22036-83915-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

Thunderbird refuses to connect to Gmail with password. Fresh install of Thunderbird. New password (triple verified I'm using the same password) OAuth2 enabled Gmail account entered correctly, Thunderbird contacts Gmail, secondary authentication text sent and verified, refuses to connect.

Outlook Office 365 - works gmail.com - works Thunderbird - "Unable to log in at server. Probably wrong configuration, username or password"

Incoming IMAP SSL/TLS imap.gmail.com

Outgoing SMTP SSL/TLS smtp.gmail.com

Each time I open Thunderbird email, a page on firefox opens requesting a donation. This has been going on for weeks. I reached out to Thunderbird, and all suggestions have failed to resolve the problem. Most recently I was instructed to submit the problem here. I hope this is sufficient for requesting assistance. I would like to forward our list of communications and cannot discover a method to do so. If you send me an email address, I can give all that information. Thanks, Norma Bauer cabauer@northlink.com

For some reason now, every time I go to type a response to an e-mail, the program loads hundreds of lines of text below my earlier sent message. Need help as to how to fix this problem ?

I've used Thunderbird for many years and occasionally a message I've sent takes ages being saved, then finally it isn't. This has become more frequent recently together with having to re-enter my email password. I use Ubuntu (22.04.4 LTS) so I don't use anti-virus software and I don't use other email clients (only Thunderbird 115.10.1 64 bit).

I sometimes briefly lose my internet connection, though seemingly not when the email malfunctions, so could my old BT hub be the source of the problems? In the absence of any other solution maybe it's time to get a Chromebook and see if that's any better with Thunderbird. Firefox also now freezes a couple of times a week (and not being an IT wizard I hate not knowing what incantations to type into the terminal when anything goes wrong.)

When I view emails with photos attached inline (both in preview pane and fully opened) i can't see the images as they are massive and go way off the screen. Is there a setting to provide some kind of sensible default so the images are sized within the email i am looking at, so i can view them without downloading and opening in a photo viewer? thanks

upgraded to Windows 11 , and thunderbird has not worked since then !

I am a Senior person who needs to speak with a real person.

PLEASE call me in Sydney Australia, or send me a local telephone number of someone who can help me !

Once you add a new account, you have to race to open up the settings and turn off the "Download all mails" setting that is hardwired as the default. Even after having done that, I am left with GB of copies of mail messages that I don't want to store on my local system.

How do I get rid of those local copies? Compacting doesn't seem to do it - there's no "Compact now" button in any case. I don't know what "when it will save over N MB in total" means, exactly. Save compared to what? Now 50% off!

Likewise, if I have Message Synchronizing (Keep messages in all folders etc) turned off, but Disk Space - Synchronize all messages locally regardless of age is still selected, is it going to download copies anyway or no?

If it will download anyway, or if it already did download, if I change the Synchronizing setting to "only the last 30 days" will it remove the older local copies? When?

The only "recover disk space" option deletes both local copies and originals on the remote server.

There really should be a "purge local copies" action available in the client. It may be that it is OK to go out to the OS and remove certain files myself, but maybe it won't be in the future. Every note that is about "Simply open a Terminal window..." describes specific files that don't quite match what I see here in May of 2024 on a Mac. But the tool itself knows what can be removed safely.

My Thunderbird cache is using a gigabyte of disk space. I'd like to clear it, but it's not clear to me if I would be wiping out stored messages when I do that.

I like to download my emails to my computer (and keep copies on the server, too). I thought that was what I was doing, since I can view my emails when offline, but maybe I'm just accessing the cached copies?

Will I lose my old emails if I clear the cache?

Upgraded my Ubuntu server from 18.04 -> 20.04 and now I'm getting this error message "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server" from TB on my desktop. I've tried reducing the number of cached servers, and restarting my phone and nothing works.

Greetings: Here is an error message that is now so common that I can no longer send email to any account. Also, I have not been able to send email to any gmail account for last year or two. Please help. Error Message:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: <MattMcKeegan_PLS@proton.me>... Relaying denied: You must check for new mail before sending mail.. Please check the message recipient "MattMcKeegan_PLS@proton.me" and try again."

Thanks. Matt.

ALERT ! wish to report an avalanche of emails from godaddy that are overwhelming my email box Tons of email under different names are coming from @registry.godaddy every day, the Junk filter is bypassed. A robot must be sending these one-liners using the flood volume as an attack. HELP!

I recently moved to using Thunderbird for my emails on an iMac running MacOS High Sierra. I am baffled by the number of email erasure/disposal options I was suddenly presented with, namely: 1. A "Trash" folder, with trash bin icon; 2. A "Junk" folder with a flame icon; 3. A "Junk" folder with no icon; 4. A "Junk E-mail" folder with no icon. Confusingly, some of these folders are not provided with an "Empty deleted/junk" option! Can I completely delete folders 3 and 4 (the one without an icon)? And finally, how can I set things up so that the deleted and junk folders are automatically emptied at set intervals?

Many thanks in advance for any assistance!