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Login problem, doesn't recognize valid password

I haven't logged in for quite a while. When I tried to login today, the password was automatically added via the "Saved Passwords", and i was able to log in, although I … (читать ещё)

I haven't logged in for quite a while. When I tried to login today, the password was automatically added via the "Saved Passwords", and i was able to log in, although I recognized it as an old password, and It was different that what I currently show in my third party password manager.

When i tried the password from third party password manager, it was rejected.

I tried to change it in my Firefox password database. The odd thing during the process was that when Firefox automatically added the Firefox database stored password to the current password to be changed field, it added the latest password, the same one that is stored in my third party password manager, not the old password that it filled in on the login page.

Задан noel_envode 1 неделю назад

Sync to Android phone broken

I've had no issues with Firefox Sync on desktop but frequent issues on Android. I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=18790… (читать ещё)

I've had no issues with Firefox Sync on desktop but frequent issues on Android.

I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=1879003

Yesterday, it failed in a different way, announcing that I needed to sign into Sync. I've tried a dozen times yesterday and today using both QR scan and email confirmation. All fail in various ways. For example:

  • After scanning QR code: "500 Error Oh dear, something went wrong there"
  • After scanning QR code: "Pairing not successful. Error while creating the pairing channel"
  • After scanning QR code and approving on mobile device and desktop, desktop says success, but phone stays on "Approval now required from your other device" Interestingly this page isn't open in the normal browser. If I click the three dot menu, it says "POWERED BY FIREFOX, Open in Firefox"
  • After going through all the steps and it saying "You're signed into Firefox," yet when I go to share a tab, it asked me to sign in.

Any tips on getting Firefox Sync to work? I don't see any troubleshooting sections in the online help articles.

Задан DB 1 месяц назад

Последний ответ от DB 1 месяц назад

account security issues

Hello Mozilla company. Sorry for this email but it's just a brief one. I'm thanking ghostery app extension for I believe it helps a lot tracking unidentified websites ent… (читать ещё)

Hello Mozilla company. Sorry for this email but it's just a brief one. I'm thanking ghostery app extension for I believe it helps a lot tracking unidentified websites entering my account but I am not am expert to believe that I am safe now,with this query I would humbly ask for your help to assess and confirm if there is or nothing at all Any issues on my account. If you believe my message is not essential , please disregard this . Thanks and More power to Mozilla company

Задан Ryan Jess Crave 3 недели назад

sign in

I am using a Android device, I am finding sync issues in login to my browser, a computer screen is active on my device may be through wch a shared browser is connected. I… (читать ещё)

I am using a Android device, I am finding sync issues in login to my browser, a computer screen is active on my device may be through wch a shared browser is connected. I am not sharing my connection with any one nor I have a computer system for my internet access. While signing in its showing a authorisation error. My internet connection is totally private and confidential & personal wch I am the only user. Why is that I am finding authorisation error and who is the one who authorises me...?? I don't have any authoriser for my acount or browser

Задан KRISHNANANDA PRABHU 1 месяц назад

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sync on android stuck on working when logging In.

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and… (читать ещё)

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and came back 15 minuets, and it continued "working".

Задан causingnose5432 1 год назад

Дан ответ causingnose5432 1 год назад

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Firefox Nightly Installation

If I want to installt he nightly version for Android on my phone. Will it be better to uninstall the common version before? Can the present settings, passwords and bookma… (читать ещё)

If I want to installt he nightly version for Android on my phone. Will it be better to uninstall the common version before? Can the present settings, passwords and bookmarks be transfered from the common version to the Nightly. Any useful tips or recommendations, please? Thank you very much for the help provided.

Задан Straydog 1 год назад

Дан ответ Paul 1 год назад

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account emails

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and no… (читать ещё)

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and not to either the primary or the secondary email addresses that are on the account now. How come?

Задан thomson91400 7 месяцев назад

Последний ответ от nicholas.thayer 7 месяцев назад

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sync computer with phone

Hello, I cannot find the option that says sync and save data. Also, there's no way to scan the QR code. I follow the instructions but the sync and save data option is ju… (читать ещё)

Hello,

I cannot find the option that says sync and save data. Also, there's no way to scan the QR code. I follow the instructions but the sync and save data option is just not in the menu.

Thank you, Kristina

Задан kmbaliko 1 год назад

Последний ответ от kmbaliko 1 год назад

android sync and save data does not appear

i have a mozilla account. I am pretty sure I am logged in on both desktop, laptop and android. no matter what I do, the "sync and save data"option on android does not ap… (читать ещё)

i have a mozilla account. I am pretty sure I am logged in on both desktop, laptop and android.

no matter what I do, the "sync and save data"option on android does not appear. when I view the qr code on my android galaxy a14 5g android version 13 it takes me to the google play store where my choices are open or uninstall. when I tap open, it asks "do you want to leave firefox?". google play screen re-appears. 2nd time I tap to open, it just displays the url and android browser is blank. mzl.la/3NDxAIS

how can I sync my android version 121.1.0 to my desktop?

Задан dalejanus 4 месяца назад

Последний ответ от dalejanus 4 месяца назад

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Can't get 2fa codes on authenticator app

Hi, just switched phones, setting up FF on my new phone. Went to establish a sync. Scanned the QR code on the desktop. Approved on the phone. Now it says the other device… (читать ещё)

Hi, just switched phones, setting up FF on my new phone. Went to establish a sync. Scanned the QR code on the desktop. Approved on the phone. Now it says the other device, i.e., my desktop must approve. The desktop wants a 6 digit 2fa code from my authenticator app. That's nice, but it is a new phone and I don't have FF set up in the authenticator app yet. I have a bunch of backup codes, but none is a 6-digit code. There is no alternative method suggested (like texts, emails).

Perhaps I'm missing something simple, since I've done this before, although years back. But how do I get my phone in sync without 2fa codes from an authenticator app? Thanks in advance.

Задан monsieurms 1 год назад

Последний ответ от monsieurms 1 год назад

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add FireFocx account on another device.

Trying to add FireFox account on another device, but is preventing access stating wrong PW though it is the correct password. Thank you...

Задан lonnieb71 11 месяцев назад

Последний ответ от Paul 11 месяцев назад