Форум поддержки Firefox

Hello, i facing the problem that firefox goes to infinite update that never end. This consumes my CPU a lot higher that usual (even often reach 100%). I'm tired of this problem that i many time reinstall and refresh(reset) the firefox

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP!

Since the Firefox 99 update loading some pages (for example, the Gmail sign-in page) using Firefox on my Linux Mint machine, that I'm running a VNC remote desktop session on, results in a crash.

Crash report ID: bp-5dc1e89d-dc1f-40f2-9dbe-7f4380220419

I've tried running Firefox in safe-mode and the crash doesn't happen, but turning off hardware acceleration, swapping to default themes, removing all extensions, and completely removing Firefox and the .mozilla folder and then re-installing Firefox have not changed the crash behaviour in the absence of the safe-mode flag.

I would appreciate help in identifying what other paths of investigation I can take.

Image url has jpg at the end, when I save, the extension is webp. webp opens as darkened version of the original image in browser. How to disable webp and save normal fiel that won't be dark? This olution doesn't work: https://support.mozilla.org/en-US/questions/1329624 Image saved as jpg still dark, as if it was still webp.

Hello! I think I have tried EVERYTHING to get Firefox to stop crashing in the past 6 months. Today I am so frustrtated. Can anyone point me in the right direct. (and yes this happens with a fresh install, disabled add-ons, safe mode, yadda yadda yadda

bp-9d35ce5b-7503-4b20-894c-05b520220417

additional reports in image attached.

If you can help me...BLESS YOU!!!

This was going to be a question about Firefox being unable to display the file picker dialog, but I managed to find a solution that worked for me along the way. Since it was nowhere near the top of Google's results, I thought I'll share my solution in the hopes that this would help someone facing this same issue.

The hardware:

• Asus UM425IA Zenbook (AMD Ryzen 7 4700U CPU)

Worked in:

• Ubuntu 20.04 LTS
• Firefox provided by APT repository
• Xorg display server

Not working in:

• Ubuntu 22.04 LTS
• Firefox 99.0.1 provided by snap
• Wayland display server
• File picker worked briefly on fresh install, but something (not sure what) quickly breaks file picker functionality

The symptoms:

• Firefox stopped being able to open file picker dialogs
• Right clicking an image and selecting "Save Image As..." does nothing
• With forms that accept file upload (such as on this post question page "Add images (optional):"), clicking "Browse" does nothing
• File downloads work correctly when set to "Save files to ..." under Settings, but nothing happens when set to "Always ask you where to save files"
• No response to "Ctrl + O" open file shortcut

Similar questions and solutions:

• Fixed by reinstalling Firefox
• Fixed by resetting Firefox
• Fixed with a restart on a Mac
• Fixed by downgrading to Ubuntu 16.04

Things I tried that did not work:

• Disabling hardware acceleration
• Starting with add-ons disabled
• Troubleshoot mode
• Clearing startup cache
• Clearing cookies and site data
• Clearing history
• Refreshing Firefox
• Creating and using a new profile
• Deleting the `xulstore.json` file from the profile directory
• Toggling all permissions under Ubuntu Settings > Applications > Firefox to off and then back to on
• chmod 777 ~/Downloads
• Disabling native file picker "ui.allow_platform_file_picker = false"

And finally, what fixed it for me was to go into "about:config" and change "widget.use-xdg-desktop-portal.file-picker" from "2" to "0". Credit to this post that clued me in.

I really hope this saves someone else 2 days of hair pulling and I would appreciate advice from someone more knowledgeable than me on:

• Why this fixed the problem
• Whether I should be opening a bug report either against Firefox, or Ubuntu
• Whether I should also be changing "widget.use-xdg-desktop-portal.mime-handler" and "widget.use-xdg-desktop-portal.settings", both are currently set to "2"

I had been using Firefox browser for awhile, but because of playback performance issue, I have to using another browser just for video playing, especially for 4K video.

Compared to Edge, Firefox seems taking more resources to playback the YouTube video and more heat. When look at the Task Manager, the Video Processing is 0%, and GPU is running significantly more resources on '3D'.

An example of the problem: Firefox does not rnder the page https://www.ebay.co.uk/itm/164957094349?_trkparms=amclksrc%3DITM%26aid%3D1110013%26algo%3DHOMESPLICE.SIMRXI%26ao%3D1%26asc%3D238391%26meid%3D7ab2984ab89c490d9d19c64154175f61%26pid%3D101195%26rk%3D5%26rkt%3D24%26sd%3D402300560285%26itm%3D164957094349%26pmt%3D1%26noa%3D0%26pg%3D2047675%26algv%3DSimplAMLv5PairwiseWebNoToraCoCoViewsNoHighIdfOrSortByFinalScoreBlenderWithPromotedViewItems%26brand%3DUnbranded&_trksid=p2047675.c101195.m1851&amdata=cksum%3A1649570943497ab2984ab89c490d9d19c64154175f61%7Cenc%3AAQAGAAABQJxAynw2%252BiqzPDrRSEdA1OtGPHECjXiPIHTAGGaFXyfAhhOOcI0evIqLAV5dzxfkWlXm6ww1t0P09GMtcbSuFZjf5HidAoI3BLEE5q9IzcpZf1TZn1%252BLTOgqc1OD9sLjUiICuetx8VnxmROZ45L3noIgk65aQJuCoPA0d32OWfO52LE5XKsl22M11N9hzVfwHgluh%252F5HKiKhVl5Tsx0wb0b0dE30VWGeE6KisowiOj70Bzel9x4sBW7H8CN3vmNB2XZxJ3WwTx5I56fEAax5jK2zMEYDr0au%252Fk%252FCwLpDP%252BFvJPj2%252BRIxUzguSZgC5le17lkTY6CuGTF9xYRefAzw8ks%252FtcGsNkPKFb7ZfNXkOLe1k28NQbsvOuhPVcLk1pb3Joal6Ssw3egfQv4HF3D4vL6v6k1xWnbVepvH8lGXPENE%7Campid%3APL_CLK%7Cclp%3A2047675&epid=23034767275

properly. A lot of the text comes out in very narrow columns. The problem happens quite often on eBay. Chrome does render it properly. Could you please look into this? Thanks, Jon

My problem is this:

If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox will stop the address bar from updating---it won't show my keyboard inputs, not will it search, or do anything else. This will resolve itself after I move my cursor away from the open new tab button and the tooltip stops showing, even my inputs will appear there.

This quite annoying, especially when opening a tab to search for something quickly...

The latest example is the button to sign into LinkedIn. It is not working in Firefox, but it does in other browsers. I have other examples just from today. I have used firefox as default for many years. I assume this is a security thing, but these are basic links. I have no add-ons or other complications. Most times, I do not even realize there is a problem, but when I feel something is wrong, I try another browser and it works. Thank you.

The styles look astonishingly wrong, I really think it is a problem on my end, but cant figure out how to fix it, as you can see in the pictures, text is incorrectly sized and/or justified, color gradients are also weird looking, as well as sizing of many elements and tons of other things.

I have tried to completely remove Firefox from my system and reinstalling it, that did not seem to fix it. The reason I think is is a problem of mine is because i was playing with fonts (emojis weren't working on my system,not on Firefox tho, now they are in both)

I don't think the things i did with the fonts did anything to Firefox, since this problem only showed up on Firefox, but since the problem arrived just after a reboot while I was installing and removing the fonts, I think its important to mention.

To sum up I think the problem comes from my local configuration of Firefox, I probably did not delete it all before reinstalling, I am running (Arch btw) a current version of EndevourOS.

~~~SOLVED~~~ Hello guys, this is about some..adults sites, i'm just getting loading error on the screen. Sorry if that's inappropriate. Also recently, youtube videos can't play at 1080p, only 720p, even tho i know the video it's 1080p.

Ever since installing firefox on a new pc, I've had the problem where I would click a link or enter a url, and sometimes (not always, about 20% of the time), the page will not load (there is a loading symbol but no page shows up), then it stops loading after about 10-20 seconds and there is no page (when I enter a url from a new tab, there is just a blank tab, when I click a link on a webpage, I just remain on the webpage), but when I re-enter the url or re-click the link, it does work. So happens for all links of the website I'm trying to visit.

To summarize: I click a link, and sometimes it loads for 10-20s and then just stops, and when I click again, it works.

Any help is appreciated!

I cannot watch a video on youtube when it is in the process of being live streamed. I remember a time when I was able to, years ago, but I can't any longer. I'm not sure what has changed. I found an article that says to install the optional update called "Windows Media Pack" in apps and features, but no app with that name exists. It was only a year old solution, so I'm unsure of what changed so significantly. I just installed another optional windows update, and also updated the browser, but still doesn't work.

Edition Windows 10 Home Version 21H2 Installed on ‎09-‎Jun-‎20 OS build 19044.1466 Experience Windows Feature Experience Pack 120.2212.3920.0

Firefox: 97.0 (64-bit)

Firefox recently stopped playing embedded youtube videos on my phpBB forum site?

i keep the latest firefox and only recently showed up embedded videos play fine on Chrome and others

here's a link to my forum which includes an embedded Youtube video demonstrating the issue, does it play on your browser? (ONLY firefox has an issue on my computer, chrome, etc. work fine)

https://www.mchenrysoftware.com/board/viewtopic.php?t=2045

thanks for any tests/insight into what might be causing the issue

brian

ADDITIONAL COMMENT: why don't you include a date on these posting? a lot of wasted time on old posts? and also need a 'Preview' on these before posting?

I had the same problem like the link below when I use firefox.

https://www.reddit.com/r/firefox/comments/tjxh7s/videos_freeze_when_window_isnt_in_focus/

So, did what the instruction says and it solved the problem regarding discord.

But, since I changed that setting, firefox doesn't remember my google login or dark skin settings of other websites (it was always automatically logged in when I use YouTube. Not like it remembers the password).

How can I solve it? I resetted firefox multiple times.

Amazon 'Look Inside' pop-up does not work with FF as I've configured FF. Iv'e included a screen snip.

I've unchecked block pop-ups but still the 'Look Inside' doesn't work.

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Screenshot extension and this had an error shortly before or after I had an issue with Lightshot not appearing, other extensions did not appear either when I added them during this time period, but now these all appear with the exception of Lightshot, which gets deleted and reinstalled only to not appear, that of course being the problem, though I will also say that a right click menu not being there is like reaching onto my computer and pulling my finger away, sites that do that should be given the cold shoulder somehow, at least.

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-open. Paste and go, creating new tabs also fail with same 'new tab background' displayed. Issue is intermittent but appears often, at least 4-5 times a day.

Tested same sample search with google chrome in same time period, no issue.

Issue appeared around the V99 update. Fix would be greatly appreciated - exiting and re-opening browser, dropping all tabs to reload is a serious usability issue.