Форум поддержки Firefox

Some months ago, Firefox stopped displaying the blue progress bar that would normally show once you clicked on the download icon. You still see the usual file info but now the progress bar of the download is gray instead of blue and is extremely hard to see. You have to look closely but in the first screenshot you can see where the shade of gray of the progress bar changes, just under the "6" of the "x86" part of the file name. But if you click on the "show all downloads" link, then the blue progress bar will show as usual for any in-progress downloads in the Library window, as shown in the second screenshot.

It isn't a huge issue but is still annoying when you just want to quickly see the progress of downloads in Firefox. I haven't changed any of the colors in Firefox or in Windows for that matter, I'm currently running Windows 10. All other dialog boxes, windows, etc. all display normally on my system. Just curious if anyone else is having this problem and hopefully a future update can take care of it.

Thanks very much!

Every time I sign onto Firefox I get the attached message. I think that uninstalling Firefox and reinstalling "may" resolve the problem, but Firefox won't uninstall. I have tried four different ways and it won't uninstall. Can you help me an uninstall process?

is there any Collections where category wise someone can save web sites ?

Presently, I do not find any. Hence, i am using Pocket and keeping there creating Lists, but it is not so cosy kind, Shall request Firefox team to create Collections in Firefox on windows 11

I am using Firefox 125 in Windows 11. And this just happens recently.

Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. The Firefox UI freezes (before the dropdown list of addresses is shown). The video/audio/other effects are still working, and from task manager, it does not cost more CPU/mem than usual. But it does not response to key press or mouse action. All I can do (that I know of) is killing the processes. The problem does not seem related to "current" webpage I am browsing. And I have not installed new addons for a few months.

Any idea what should I look into?

This is almost surely a "security" or "privacy" design, but it's an error. In Firefox - only (this works fine in Chrome) - if I open the LastPass Firefox Extension, find a Site, and Copy the password, then go directly to an open AnyDesk remote access connection, and Paste (or, lightning bolt menu, Insert from Clipboard), what gets pasted is a single wrong character, NOT the password that IS in the clipboard. (If I paste instead into e.g. a local Notepad window, the actual password gets pasted). I asked AnyDesk support about this, and they confirmed that it's something that Firefox is doing. It shouldn't. Copy is copy. Paste is paste. Why would Firefox do something so that copied text (which just happens to be a password from a password vault extension) pastes wrong when the destination just happens to be a remote desktop client (AnyDesk) to send the password through to complete a login at the remote end? Anyway, how to turn off this wrong behaviour? thank you. (Windows 11 Pro, 64-bit, 23H2, Firefox current - 125.something today, but this has been going on for some weeks at least, AnyDesk version 8 current)

Hi,

i am currently at a loss.

I have set up Passkeys for my google accounts. Now i have completely reinstalled my current pc and now there is no QR code showing when trying to log in.

I have another laptop where it will start completely normal. I can switch between a hardwarekey and another system (to show qr code)

Can you help me with this? I cant seem to understand why it is working on my laptop but not on my desktop. I just cant switch to log on with another device, now it is not even giving me the option to log on with a hardware key.

I would appreciate help.

Greetings

I am trying to add custom search engines to Firefox. I have tried the steps given in the forum thread https://support.mozilla.org/en-US/questions/1212596.

However when I try to go and add the search engine as per the article given above I do not get the option. Please see the attached screen shot for more details. I do not want to add an extension or a plugin, but just manually have the option of adding search engines.

New tab opens to blank page and not my home page, which is Google. I have been to setting and went to the drop down box for tab settings but it only gives me an option to make firefox my home page or a blank page. I want Google to be what appears in my new tab when I click on the little + isgn.

Recently firefox stopped filling in my credit card information. 1. On a website asking for a credit card click on the credit card number box. 2. Choose the car from the popup. 3. Popup disappears but nothing is filled in on the website form. 4. Use Google Pay or PayPal to purchase.

This used to work.

Firefox version 125.0b9 (64-bit) Ubuntu 22.04 Firefox installed from the Mozilla PPA - ppa:mozillateam/firefox-next

To check my icloud email, I log into icloud.com, enter my password, got through a two step authorization process and ask to stay signed in. I successfully access my email messages. When opening a message that has a hyperlink, I lose the iclolud connection. The link opens in a new browser window, but when i return to the email I am frequently signed out. Apple support does not know what the issue is; they suggested a different browser. This does not seem to happen with Microsoft Edge - and I don't want to use it.

Thanks for your help David Bartold; dwb0224@icloud.com

Ok-So this popup window popped up when I returned to Firefox. I don't think it's legit and I am wondering how I go about blocking it permanently. I searched the settings but didn't see where I could post the URL so that is why I am posting this here.

I copied the URL but I don't want to post it here in case it could do something to someone else's system. But here is the screenshot. Please advise me what I need to do. Thank you! TGIF!

I am on a Mac running Sonoma.

I keep hitting sites where menus and selection boxes turn into unreadable Wing Dings? On W11 and cleared and rest the font cache in Windows and still repeatedly seeing the issue?

I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02).

I used to play this game named narrow.one, which before I reinstalled the mentioned libraries, was working fine except for crashing a few times. I thought these libraries were causing some issue, so I tried reinstalling them.

I reinstalled the libraries using: `sudo apt install --reinstall --fix-missing libgl1* libegl*`

After installation, I start getting that error. So, I tried reinstalling firefox (using the same command), and then restarting the laptop - but of no use. Chrome seems to be running WebGL, including the game.

In firefox, on the https://get.webgl.org/ page, I see Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card.

After that, I also tried reinstalling `libopengl0` and `libglu1-mesa` and `intel-microcode`, but of no use. Running although, `sudo intel_gpu_top` and then chrome, it seems that the GPU is in use by chrome as well.

I then go to about:support. It shows me the images I have attached. Reading the logs, there several `blocklisted` values in `Decision Log` section. I suspect that's the cause of this issue, but then I don't know how can I un-blocklist the blocklisted things, and even after that, why does Chrome runs webgl if these are blocklisted?

Running `glxinfo -B`, I get the following: `name of display: :0 display: :0 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)
   Device: Mesa Intel(R) HD Graphics 620 (KBL GT2) (0x5916)
   Version: 23.2.1
   Accelerated: yes
   Video memory: 7697MB
   Unified memory: yes
   Preferred profile: core (0x1)
   Max core profile version: 4.6
   Max compat profile version: 4.6
   Max GLES1 profile version: 1.1
   Max GLES[23] profile version: 3.2

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) HD Graphics 620 (KBL GT2) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.2.1-1ubuntu3.1 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20`

I do not know much about OpenGL, but reading the above stuff, I suppose my GPU is in use and also has a compatible driver (although I am not sure).

Also, running `glxdemo`, `glxheads`, and `glxgears` seems to be rendering stuff.

Should I reinstall firefox after purging it first? Please help.

Thanks!

Need help figuring out why Firefox has a memory leak after an extended use of Firefox browsing. Don't know if its the result of an extension having this issue, or if its a Firefox bug. I have also provided my troubleshooting information, and a link to my memory usage is listed below for download: https://1drv.ms/u/s!ArspaZQCMwZ-iLU_CckOfLkl9DlETQ?e=MuIqsO Thanks in advance!

When I view my bank statement in Firefox, everything appears fine, but when I print the statement, all occurrences of boldfce "S" on the printout are blank. This problem does not occur with Google. Running macOS Catalina, all maintenance applied, Firefox is at 125.0.3.

Please help. I have always been able to access Google Images when using my Firefox browser. Now I only get a limited few. For example if I am searching for images of Cedar Waxwings (a bird) I only see a limited amount of images and the word "Store" keeps showing up. Please tell me how to restore my otherwise satisfying experience of access all IMAGES. Thanks.

Firefox takes about 5 minutes to load every it launches, before working smoothly like it should. This problem occured first time yesterday morning, and I have no idea what could have caused it.

It happens :

• when I launch firefox normally (whatever the profile)
• when I launch it from the terminal (it provides no output at all)
• when I tell it to launch the Profile Manager (5 minutes to see the Profile Manager appear, then 5 more minutes to launch firefox using the selected profile)

It does not happen :

• when I click "New Window" inside an existing firefox process
• when I call `firefox --help` from the terminal

Here's what I've tried :

• First, I've seen pretty much every article from Mozilla Support, Reddit or SuperUser (writing this question is kind of my last resort)
• I've tried removing and then reinstalling Firefox from Flatpak, from the Fedora repos (using `sudo dnf install firefox`) and using the manual install via the archive (v125)
• I've tried downgrading firefox (when using the package manager install) from v125 to v124
• I've also tried the Firefox Developer Edition, same problem here
• I've tried using the "Refresh Firefox" feature and restarting in Troubleshoot Mode (both are also affected by the slow startup, which makes them particularly painful to execute)
• I've tried manually deleting the `~/.mozilla/` folder (= manually deleting my profiles)

When firefox launches, it does not freezes my OS and does not seem to use many system ressources : CPU usage is normal, RAM as well, and it does not seem to read many things from the disk as well (I've seen some threads where this was the issue).

And here is something interesting that I discovered :

• loading (including refreshing) `about:profiles` is also slow and this time freezes firefox (OS reports it as not responding, I can't switch tabs and I can't see my mouse). Other about pages seem to work fine (although I did not try them all)

Thanks !

PS : Even if I think it has nothing to do with the issue, I prefer to mention it here : I was messing with virtual machines yesterday when the issue occured for the first time. My disk got full at some point and I don't know but it might have messed with firefox. At this stage, I had not deleted any files that could relate somehow to Firefox, that's why I doubt it would have caused anything harmful to Firefox. (instead, I mounted an empty partition from my disk to get some space)

Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). Now it won't search, a verify you're human window comes up, and I have to keep clicking squares, which I do - but then it says to allow cookies and start over. Well I don't want to allow cookies (I assume it's one of the options I have thru Firefox to block cookies), and I can't find where to allow cookies even if I did (I went to Firefox preferences etc) and I don't want to disable my VPN. Maybe I should mention that I just added or started a Mozilla account, as I have had immense trouble with my aol emails, and am trying to move everything over to a gmail account. My sign in to Firefox was the aol email, and I had to (try, I thought I did it) add another account, which I think I did successfully. So it was right after that, that all this started. Help please! Thank you!