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Problem downloading audiobook files (.aax) from Audible.com

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files u… (читать ещё)

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files unusable by iBooks. Conferred with Audible Tech support. Audible Tech confirmed that .aax files are the proper format and that they did not/do not make any format conversions on their end. Audible Tech then suggested trying download with Safari. Download (of .aax files with Safari) was successful and maintained proper (.aax) format. Audible Tech said that he had not encountered this issue before and that it seemed to him that the Firefox browser may be responsible for the unexpected conversion. In the past I have used Firefox many times to successfully download .aax files from Audible.com, most recent prior to this problem was on (9/11/2021). I am notifying you simply to advise that you may have a programing glitch within the download programing portion of the latest version of Firefox (ver. 93.0 - 64 bit) for iMac(s).

Задан SkyTraveln 4 дня назад

Последний ответ от cor-el 3 часа назад

facebook container

I think I have added the facebook container extension, but I don't see an icon on my toolbar. Is it really functioning on my mac?? I have very high privacy settings wi… (читать ещё)

I think I have added the facebook container extension, but I don't see an icon on my toolbar. Is it really functioning on my mac?? I have very high privacy settings with firefox.

Задан grnlksea 5 часов назад

Последний ответ от cor-el 5 часов назад

Firefox suddenly saving Audible files as mpeg4 video files instead of aax

For some reason when downloading audiobooks from Audible, the download window in Firefox is categorizing the files as mpeg4 (video) files using the .mp4 file extension. H… (читать ещё)

For some reason when downloading audiobooks from Audible, the download window in Firefox is categorizing the files as mpeg4 (video) files using the .mp4 file extension. However, unlike audio .mp4 files, Firefox is encoding them as VIDEO .mp4 files. The files do not open in iTunes nor media player as (obviously) they aren't actually video files.

The files download properly as .aax files in Safari and Chrome so this is a Firefox issue and a recent one at that; thus, it could be related to the recent Version 93 update. There are a few others who have mentioned this issue in the community forum, but as far as I can tell no one at Mozilla has actually addressed the issue or offered help.

Yes, you can change the file extension to .aax once downloaded and it opens fine. The point is that there is no discernible reason the files should be categorized as video files in the first place, and since this function has been working for years until recently this seems like a bug the Mozilla team should fix.

Задан fidele1922 6 часов назад

Последний ответ от cor-el 5 часов назад

Firefox and Audible.com

Hi all, For years, I have used Firefox to download audiobooks from Audible.com. I go to Audible.com, open my library, click download, and then a pop up shows the .aax fil… (читать ещё)

Hi all, For years, I have used Firefox to download audiobooks from Audible.com. I go to Audible.com, open my library, click download, and then a pop up shows the .aax file I'm going to download. The problem - In the past week, the pop up window now shows that I'm about to download a .mp4 file. That doesn't play nice with Apple Books or my iPhone. I've called Audible several times, but they haven't been able to help. If I use Safari, the .aax file is downloaded correctly. This is a Firefox issue. Any ideas here?

Thanks for your time and help! --Scott

Задан seschreiber 1 день назад

Последний ответ от cor-el 5 часов назад

v2 and v4 icc profiles, Firefox is failing

I was disturbed to find in a test for v2 and v4 icc support from the color.org website (International Color Consortium), "Is your system ICC Version 4 ready", which Firef… (читать ещё)

I was disturbed to find in a test for v2 and v4 icc support from the color.org website (International Color Consortium), "Is your system ICC Version 4 ready", which Firefox failed.

I found out that what the ICC refers to as "system" references browsers. My computer is an iMac OS X 10.13.6 and my Firefox is v93. The test is https://www..color.org/version4html.xalter. There is a link that brings the test up in PDF, which I think is necessary as the link itself seems to be only a picture.

Other photography sites have pointed this use of the word "system" out for, in my case, Safari and Chrome for instance. I tried Safari and ran the PDF test. It passed. I tried Firefox again (and again) it failed every time. Other people have had the same result, as in the following quote, "...Houston we have a problem...".

One of the most helpful websites I have found for this, mostly from fine photography sites, was https://gregbenzphotography.com/photography-tips/how-to-setup-proper-color-management-in-a-web-browser. This website had six tests for browsers. Firefox passed every test except test #6. Using Safari, it passed all including test #6. You could try it with Chrome.

This website, and many others, suggested a Firefox enabling correction that starts with typing into a Firefox address bar about:confg click, and after some scary warnings, type in gfx.color_management.mode (set to 1), click, then gfx.color_management.enablev4 (set to true), click, then gfx.color_management.rendering_intent. (set to 1 relative colorimetric--or to 0 for us Philistines). Restart Firefox.

Didn't work, Firefox still failed. I tried this many times, same result. Read the last sentence of the Summary on that website.

I'm sad to do this, but sending my even relatively elementary images to an outside printer, using PDF/X1a to KDP or IngramSpark for instance, I'll use Safari because I don't trust what Firefox might do. If anyone knows a way for Firefox to pass muster with the ICC, I will gladly use it.

Задан John 6 дней назад

Последний ответ от cor-el 7 часов назад

Slow printing on Mac

Printing pages from firefox browser to my printer is extremely slow. I followed troubleshooting steps including shutting off print preview in firefox. I posted a bug repo… (читать ещё)

Printing pages from firefox browser to my printer is extremely slow. I followed troubleshooting steps including shutting off print preview in firefox. I posted a bug report but haven't received any further assistance.

Задан egutwillig 9 часов назад

Facebook cookie and data storage removal

I am having problems clearing Facebook cookies and data storage. I have cleared the cache numerous times and always FB is at the top of the list with 0 cookies but 17,179… (читать ещё)

I am having problems clearing Facebook cookies and data storage. I have cleared the cache numerous times and always FB is at the top of the list with 0 cookies but 17,179,869,184GB Data Storage. I delete that as well and it comes back. I have run my Smartscan and optimized. This showed up recently and it makes Firefox very, very slow. What are some other options to try

Задан GlobalNomad 9 часов назад

Последний ответ от cor-el 9 часов назад

Firefox 93: I can't even type!

Ever since I updated, typing has become incredibly challenging... There's big delays in the words showing up, letters come out in the wrong places, & it doesn't impro… (читать ещё)

Ever since I updated, typing has become incredibly challenging... There's big delays in the words showing up, letters come out in the wrong places, & it doesn't improve even when I clear cache, clear memory, & refresh pages. I don't know what else to do. Should I delete and re-install Firefox, or replace this with the previous version?

Задан StevenCee 13 часов назад

Последний ответ от FredMcD 11 часов назад

  • Решено

Disable First party cookie isolation for one site

How to disable First party cookie isolation for one site. I have an exstention that talks with the site, but it cant talk to it unless I have first party cookie isolation… (читать ещё)

How to disable First party cookie isolation for one site.

I have an exstention that talks with the site, but it cant talk to it unless I have first party cookie isolation disabled. How can I disable it for one site only?

Also, what is the difference between not having first party cookie isolation and having it on.

Задан chasezou09 1 день назад

Дан ответ cor-el 1 день назад

  • Решено

Constant Crashing on Mac OS – Little hope for solution

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I … (читать ещё)

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I really need to continue using Firefox as all the other browsers are significantly slower in my experience and I'm in the browser around-the-clock. I’d be willing to pay for customer support from Mozilla but they do not provide any type of support directly as most of you probably know.

Please review this link here to see all the steps I have already taken to troubleshoot the crashes.

I really thought that the crash reports I had would help me pinpoint the issue but it appears as though they’re not very helpful for those who can interpret them. If that’s not the case, I greatly appreciate it if anybody can dig through them to uncover some insights related to why I may be having frequent crashes (I'm willing to pay).

Crash ID from a recent crash: bp-058c91cd-4b9c-46d1-bd12-640ba0210928

Thank you so much for any help.

Задан stephenp1394 3 недели назад

Дан ответ cor-el 3 недели назад

HiDPI Screenshots Too Big

I regularly capture screenshots of pages at 1440 x 900 on a 5K iMac. When I paste these images somewhere they appear as 2880 x 1800. I've tried messing around with the se… (читать ещё)

I regularly capture screenshots of pages at 1440 x 900 on a 5K iMac. When I paste these images somewhere they appear as 2880 x 1800.

I've tried messing around with the settings, but can't seem to find a way to make the final image 1440 x 900. Setting the DPR only seems to work if it's at 2. If it's at 1, the screen shot is the right dimension, but is missing 75% of the image.

Even though I'm on a HiDPI screen, I would love to be able to capture a 1440 x 900 screen and have the image actually end up being 1440 x 900. Is there a trick to this?

Задан christian_mills 1 день назад

  • Решено

Bad rendering fonts on page https://www.mdbg.net

I have problem with site https://www.mdbg.net if I use webpage fonts. This problem is only on MacOS version. Windows version don't have any problem. I use Firefox version… (читать ещё)

I have problem with site https://www.mdbg.net if I use webpage fonts. This problem is only on MacOS version. Windows version don't have any problem. I use Firefox version 93.0

Задан Mrtvola 2 дня назад

Дан ответ cor-el 2 дня назад

FireFox Tech Help

hey! I am trying to import my safari browsing history to firefox, but it's not letting me. For some reason, it's allowing importing my bookmarks and not my history. Is t… (читать ещё)

hey! I am trying to import my safari browsing history to firefox, but it's not letting me. For some reason, it's allowing importing my bookmarks and not my history. Is there a way to export my browsing history from safari to firefox?

Задан jas.alvarez002 3 дня назад

Последний ответ от TNorth 2 дня назад

Firefox App

Every time I shut down my computer, Firefox needs to download all over again when I power up my computer. I need to sign in and start the sync all over again. After I … (читать ещё)

Every time I shut down my computer, Firefox needs to download all over again when I power up my computer. I need to sign in and start the sync all over again. After I customize my bookmarks on Firefox, these do not remain stable once I power up the computer and open up the Firefox App again. It always seems like it's downloading the app for the first time. Syncing is a mess. Is there any way I can keep this application stable even after I shut off and power up the computer again?

Задан Nancy Rubino 2 дня назад

Последний ответ от FredMcD 2 дня назад