• Решено

Blue Squares on my Browser

Hi! I seem to be having an issue with my browser. Every now and then, blue squares will partially or completely replace the icons on my toolbar an search bar, and disappe… (читать ещё)

Hi! I seem to be having an issue with my browser. Every now and then, blue squares will partially or completely replace the icons on my toolbar an search bar, and disappear on its own after a while.

For reference, I currently have several tabs open (13) on a split screen, but only the icons on de left window are affected by this. This started happening this month, prior to this I was able to have multiple tabs open on a split screen without issue.

I'll attach 2 images so you can see what I mean.

I appreciate any advice I get to fix this.

Задан Alex 1 неделю назад

Дан ответ cor-el 1 неделю назад

  • Решено

Your Firefox profile cannot be loaded. It may be missing or inaccessible

Hello, This has been very challenging for more. I have searched the internet forms I cannot find the solution to this issue, please help! When I first bought this compu… (читать ещё)

Hello,

This has been very challenging for more. I have searched the internet forms I cannot find the solution to this issue, please help! When I first bought this computer I tried to install Firefox it crashed and said that there was another instance of Firefox running. Now I tried again to reinstall Firefox and I am getting a new error, which is: Your Firefox profile cannot be loaded. It maybe missing or inaccessible. I followed one of the forms on this site. I did all that was in the form, IE: I tried to recreate profiles through the profile manager. I also tried to clear the cache in the cache folder. I also tried to move the profile folder via the profile manager. Nothing has worked. Please help me I am very disparate. Also so if necessary is there a way to get live support. thank you :)

Задан YouTube Everything 16 часов назад

Дан ответ YouTube Everything 11 часов назад

  • Решено

Firefox opens a single, blank tab in addition to my previous session on every startup

This [previous question] previous question is archived, but it exactly describes and explains the problem: when only pinned tabs are open when Firefox closes, then on sta… (читать ещё)

This [previous question] previous question is archived, but it exactly describes and explains the problem: when only pinned tabs are open when Firefox closes, then on startup - when restoring the previous session is enabled - the previous session is restored and a new tab is created. This is annoying, so I "fixed" it:

https://gist.github.com/adeilt/6ed372f4d8a7c54f9df49a3ca1adc4b2

That's a gist of an html file that will automatically close the tab it's in. It does involve using about:config, so use appropriate caution. Just set that to be your "homepage" in the Firefox settings and the new tab will likely disappear before you even notice it. You can tweak the delay if it's not fast enough or you want to savor the impending doom of the offending tab.  :)

Задан Wil Langford 14 часов назад

Дан ответ Wil Langford 12 часов назад

  • Решено

Firefox tab keeps crashing

Hello, I experience constant tab crashes a couple of days now. I tried safe-mode and re-installing the browser. But the crashes still persists. This only happens with fi… (читать ещё)

Hello,

I experience constant tab crashes a couple of days now. I tried safe-mode and re-installing the browser. But the crashes still persists. This only happens with firefox.

Been trying to identify the problem. Here are some crash reports. All of them have the signature (unloaded T_Prevent64.dll)

Submitted Crash Reports Report ID Date Submitted bp-53c88a80-cb16-40d1-947d-197540240726 7/27/2024, 12:41 AM View bp-9c66625e-4a15-4d98-91c4-9ad8d0240726 7/27/2024, 12:41 AM View bp-e47e93d4-24f7-4ef7-9ee5-338e60240726 7/27/2024, 12:30 AM View bp-13afc8a2-be56-47ac-9ac7-76a090240726 7/27/2024, 12:30 AM View bp-9815e4b1-8134-4743-9dd9-8b2090240726 7/27/2024, 12:30 AM View bp-6097b5c4-fc4f-484f-856e-4af2b0240726 7/27/2024, 12:30 AM View bp-a7f77e4d-a97b-40ea-8234-c663c0240726 7/27/2024, 12:30 AM View bp-bfbf3809-eb66-4b19-a974-5afdc0240726 7/27/2024, 12:30 AM View bp-00f1270c-905b-4dba-852d-f435d0240726 7/27/2024, 12:30 AM View bp-046a789e-ed76-4800-8191-7caff0240726 7/27/2024, 12:30 AM View bp-d1b42aac-50f7-4605-8529-7b54b0240726 7/27/2024, 12:30 AM View bp-0f235aff-8ab6-4452-860d-051890240726 7/27/2024, 12:30 AM View bp-4aa4474f-594e-442f-b128-a90150240726 7/27/2024, 12:30 AM View bp-3cff0004-374e-42d1-b218-4955c0240726 7/27/2024, 12:30 AM View bp-59fbf0b7-6233-4f17-9e8e-bac590240726 7/27/2024, 12:30 AM View bp-ad0de436-d27c-467f-ba67-dc1920240726 7/27/2024, 12:30 AM View bp-563f7fe1-fd7a-4421-8a43-c52dd0240726 7/27/2024, 12:30 AM View bp-db02aaa2-aa75-473e-9e35-fd9fd0240726 7/27/2024, 12:30 AM View bp-e592c09f-7e55-4218-9b15-233a70240726 7/27/2024, 12:30 AM View bp-ffd6a3c8-d728-4582-9757-9cecd0240726 7/27/2024, 12:30 AM View bp-6c29b49f-f322-4370-aad9-1b2ab0240726 7/27/2024, 12:30 AM View bp-aa98e6dd-bc36-4483-bdd9-b055d0240726 7/27/2024, 12:30 AM View bp-0ca93951-168d-456d-ab9e-8b7ea0240726 7/27/2024, 12:30 AM View bp-59503df9-c479-477f-b5e9-711560240726 7/27/2024, 12:30 AM View bp-c1fe89fd-3453-494a-9393-fb9ca0240726 7/27/2024, 12:30 AM View bp-823c313d-b61c-4765-ae03-26b990240726 7/27/2024, 12:30 AM View bp-d98a0d3e-9771-420e-8926-bebfa0240726 7/27/2024, 12:30 AM View bp-28344e31-eec2-457e-bdfa-dec460240726 7/27/2024, 12:30 AM View bp-0ec8d55c-f85b-4285-857c-346980240726 7/27/2024, 12:30 AM View bp-e065338b-1c98-45ab-86e1-8bbd00240726 7/27/2024, 12:30 AM View bp-4e5ba615-3909-43e0-a753-1b5520240726 7/27/2024, 12:30 AM View bp-a3c4b47b-0c18-4b57-8891-d87740240726 7/27/2024, 12:30 AM View bp-d2cd41a4-0d99-48fb-9c03-eef450240726 7/27/2024, 12:30 AM View bp-678cde97-5d99-46e7-85cd-4a1470240726 7/27/2024, 12:30 AM View bp-aa7cfca5-3347-4da6-8bfd-eb25e0240726 7/27/2024, 12:30 AM View bp-d583ec50-2340-4d00-b2c8-9893a0240726 7/27/2024, 12:30 AM View bp-0ab52e60-ece8-4813-a88c-996140240726 7/27/2024, 12:30 AM View bp-6218d412-d4f5-4029-a576-818940240726 7/27/2024, 12:30 AM View bp-89b4ca44-d0f4-4c9c-863f-01fab0240726 7/27/2024, 12:30 AM View bp-58f79dd0-dc63-460c-ac2e-6b9530240726 7/27/2024, 12:30 AM View bp-39f7438c-8d02-4458-9e5f-66c150240726 7/27/2024, 12:30 AM View bp-9af0b7a8-2bef-4397-b9d8-a85260240726 7/27/2024, 12:30 AM View

Задан Joshua 14 часов назад

Дан ответ cor-el 12 часов назад

  • Решено

Firefox not connecting w/ web sites

I installed Firefox from windows app store, because it would not install from the Mozilla download. It did install however it will not connect with any web address. Absol… (читать ещё)

I installed Firefox from windows app store, because it would not install from the Mozilla download. It did install however it will not connect with any web address. Absolutely none, I have tried all the typical solutions and none have worked. I had Firefox for many years. I had to uninstall and do a fresh install. I am on a desktop running Windows 10 Pro X64. Please Help! I hate Chrome, (it is working but, I hate it).

Additional: There are no error messages, just endless spinning arrow in the tab. I had to connect with Support through Chrome because Firefox will not connect with 'Help' in the dropdown menu. I have always used Firefox without 'signing in' with Mozilla, Firefox, Google, or anything and prefer to continue that way. I don't like the 'signing-in' scam; please don't tell me I have to sign-in to use Firefox.

Задан Full Moon, Bklyn 1 день назад

Дан ответ NoahSUMO 1 день назад

  • Решено

DNS over HTTPS

Hello all, I just received my new Windows 11 computer and I'm setting up Firefox to my liking. I have sync turned on, but some of my settings didn't sync, (possibly beca… (читать ещё)

Hello all,

I just received my new Windows 11 computer and I'm setting up Firefox to my liking. I have sync turned on, but some of my settings didn't sync, (possibly because none of my other PCs are turned on?). Anyway, that's not the issue I'm writing about; I was checking the DNS over HTTPS to see what the setting was. The status showed "active" and the setting was set on "default protection".

I changed it to "max protection" but later decided to switch it back to default protection. When I did, the status now showed "inactive". I switched it back and forth between max and default, and the status change from active to inactive each time.

I read that DNS over HTTPS can show inactive under the following conditions: Firefox detects errors or certain network conditions like VPN, parental controls, enterprise policies that tell Firefox not to use DoH. I have a VPN turned on, but it is only active when I'm connected to an unsecured network, and the on/off toggle for the VPN shows "turn on", indicating that it is off and waiting for a network that has a weak security key.

Did I mistakenly think I saw active when it was actually inactive when I first checked the status of the DNS over HTTPS? Any assistance would be greatly appreciated.

Задан Autotech1 1 день назад

Дан ответ Autotech1 1 день назад

  • Решено

Keyboard shortcuts for media playing on browser accidentally disabled

I accidentally disabled the keyboard shortcut for media browsing. For example, I was able to fast forward by 10 seconds by tapping the right arrow on my keyboard, but thi… (читать ещё)

I accidentally disabled the keyboard shortcut for media browsing. For example, I was able to fast forward by 10 seconds by tapping the right arrow on my keyboard, but this has now been disabled. I cannot figure out how to get back to settings to re-enable this feature (checked online, in Mozilla support pages and on Mozilla community)

I think I tapped Ctrl + left arrow to bring up the settings box when I accidentally disabled the keyboard shortcut. Any help would be appreciated

Задан fariad 4 дня назад

Дан ответ jscher2000 - Support Volunteer 4 дня назад

  • Решено

Firefox resizes and pushes to the right the "Reply" text box when I enter the cursor to type my message.

Hi all 👋 I'm using the Universal Credit website - https://www.universal-credit.service.gov.uk When I receive a message, sometimes there's a radio button to "Reply", which… (читать ещё)

Hi all 👋 I'm using the Universal Credit website - https://www.universal-credit.service.gov.uk When I receive a message, sometimes there's a radio button to "Reply", which initially opens in the center of the page as normal, but as soon as I place the cursor in the box, it shoves it off to the side and shrinks it. This has been going on for a while, but as I found work for the last 6 months, I haven't been interacting with the site. I had to reply this morning and had the same issue, so I thought to try opening it in Chrome and had no such issue.

Before I go down the Nuclear route with the "Refresh" option, as I have enough on my plate already, does anyone understand this issue and have any idea for a fix for me, please?

Firefox is set to auto-update and reports that it is up-to-date. 128.0 (64-bit) The same for the Windows install Edition Windows 10 Home Version 22H2 Installed on ‎22/‎03/‎2022 OS build 19045.4651 Experience Windows Feature Experience Pack 1000.19060.1000.0

Задан The PolyGuy 3 дня назад

Дан ответ The PolyGuy 1 день назад

  • Решено

How to restore shortcut?

There are 32 shortcuts on my home screen - 4 rows of 8 each. However, I accidentally "dismissed" one shortcut - now there are 31 total. I cannot figure out how to restore… (читать ещё)

There are 32 shortcuts on my home screen - 4 rows of 8 each. However, I accidentally "dismissed" one shortcut - now there are 31 total. I cannot figure out how to restore a shortcut. Is the solution in about:config (browser.newtabpage.pinned)?

Задан opsec789 1 неделю назад

Дан ответ opsec789 1 день назад

  • Решено

Hmm. We’re having trouble finding that site.

I have been unable to connect to any website through firefox. Every other browser works. Can someone please help? The error is: Hmm. We’re having trouble finding that … (читать ещё)

I have been unable to connect to any website through firefox. Every other browser works. Can someone please help?

The error is:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.google.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Задан br9xbnrnnn 2 дня назад

Дан ответ cor-el 2 дня назад

  • Решено

Firefox Copy/paste bug on answers.microsoft.com

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it int… (читать ещё)

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it into my message, nothing happens.

However, If I paste the item elsewhere, i.e. in my test editor, and copy it from there, then I can paste it into the answers.microsoft.com. thread message.

I initially thought this was some Microsoft site restriction, but I don't experience this in Chrome. Not only can I paste into a thread there, but I can copy something on that page and paste it into that Microsoft thread in Firefox.

So I suppose. strictly speaking, this is a pasting problem.

Here's an example of a thread there link text

Задан noel_envode 2 дня назад

Дан ответ jscher2000 - Support Volunteer 2 дня назад

  • Решено

My data won't sync from my other device

So, my old computer recently broke, but I luckily recovered all my files. I was re-downloading Firefox onto this computer, but my bookmarks and add-ons and stuff won't sy… (читать ещё)

So, my old computer recently broke, but I luckily recovered all my files. I was re-downloading Firefox onto this computer, but my bookmarks and add-ons and stuff won't sync. When I searched for the solution to this, I saw someone having a similar-ish problem (https://support.mozilla.org/en-US/questions/1403774#answer-1563248), but they just said they had to wait awhile for it to sync. Now, I have a couple questions that I can't seem to get the answer to:

1. How long does it take to sync my data? How long did that person have to wait?

2. What if it never syncs and that person just got lucky? Is there some sort of alternate way to fix this faster?

I'd really appreciate help on this topic, but I'm not the best with computers. If anyone has had this problem, and figured it out, please let me know! I had a lot of bookmarks and a good amount of add-ons, I really would like to not lose those.

Задан ☆ 0L1V3R ☆ 2 дня назад

Дан ответ ☆ 0L1V3R ☆ 2 дня назад

  • Решено

When in a private window, How do you open a bookmark or link in a normal window?

If you are currently using a normal window then there are ways to open a bookmark or link in a private window. But if you are currently using a private window then how wo… (читать ещё)

If you are currently using a normal window then there are ways to open a bookmark or link in a private window. But if you are currently using a private window then how would you open a bookmark or link in a normal window?

I have tried several things including pressing shift+enter or choosing "Open in new Window" from the context menu, but this just opens the bookmark or link in a new private window.

My current method is to copy the address of the bookmark or link then paste it into the address bar of a normal window.

But is there a more direct method of opening bookmarks or links in a normal window, if currently in a private window?

Thanks.

Задан TechHorse 3 дня назад

Дан ответ cor-el 3 дня назад

  • Решено

How can I post HTML code in support.mozilla.org questions ?

Hello. How can I post HTML code snippets in support.mozilla.org questions ? All HTML code is rendered and none of the usual markdown (``` etc.) works. … (читать ещё)

Hello. How can I post HTML code snippets in support.mozilla.org questions ? All HTML code is rendered and none of the usual markdown (``` etc.) works.

Задан welcome 4 дня назад

Дан ответ cor-el 4 дня назад